I subscribed the cash-back service and used following the instructions.e After a few purchases my account was blocked and after having provided proof of delivery of the purchased products the account was reactivated on the OctOn Nov I noticed my account was blocked once againI opened a request on their customer service on that date (Nov 5, case *** and obtained no reply else than my message will be transmitted "to a specialist in the appropriate department." On Nov once again I opened a Customer Service contact request (*** and just got the reply that "we will respond very soon"On Nov I tried one more time to get in touch with the Ebates Customer Service to unlock my account but the reply has been again that " I am transferring your email to a specialist in the appropriate departmentThey will contact you as soon as they have more informationThank you for your patience."
I have been using Ebates for a few years and my experience has been greatHowever, things got complicated recentlyI made a few big purchases through Ebates in the past few monthsOne purchase bought furniture from *** that resulted in $*** cash back based on the cash back rate back thenOne purchase bought a few rafting tickets through *** and the 15% cash back rate would give me $*** cash backTogether with the cash back accumulated over a year, my cash back balance stands at ***However, I found I couldn't log in to their website since a few weeks agoI contacted them for help and I got a reply saying my account was terminated because I violated their referral program by referring the same person multiple timesThis reason is a stretchFirst, even if the referrals were questionable, they didn't disqualify the valid purchases I made along the waySecond, the action is fishy considering the referrals questioned were made more than three years ago and they onl
My experience using Ebates has been all positiveEasy to get questions answered and who can complain at receiving money for shopping at stores you already shop at anyway? Win-win for me
I have been an Ebates user for a few years nowThe company promises to mail a check as a rebate for making purchases on line via their websiteI was due to receive my rebate check in August in the amount of $217.27, but I never received itI have repeatedly emailed the company, and I was told that a check will be re-issued shortlyThen I received an email saying that the company can only cut checks on specific dates so my check will be mailed to me in OctoberI had no choice in the matter but to waitMy account online said my check was finally sent on 10/10/17, but when I contacted the company to follow up on it, they advised to wait until 10/31, and if I do not receive it, I can contact them again to re-issue another checkI did not receive my check despite confirming my address multiple timesThe last communication was on 10/31, when I was told that this issue was escalated to a supervisorIt has now been a week, and I still have not heard anything from the companyI h
I have to admit that I was skeptical when I first discovered Ebates, but here I am years and $later to say what a great website! If I have ever encountered an issue where cash back was not posted, the service team has quickly resolved it and been pleasant in doing soIt couldn't be easier to earn the cash back I've spread the word to everyone I know, especially if I know they do a lot of online shopping I am a big advocate!
I am relatively new to Ebates but thus far my experience has been negativeSome of my shopping trips, even when I used the "activate cash back" button on my browser, did not earn cash backWhile there may be some way to contact Ebates to correct this, it hardly seems worth it to use a service that requires constant patrolling and babysitting to make sure they're doing what they've promised to doIf it's not easy to use, I won't use it
I also made a purchase from JC Penney while there was a 6% cash back event happeningI opted to purchase from Penney's rather than my usual sources so that I could get the cash back and try Ebates out while buying some things I needed anyway (and they were on sale)I purchased about $worth of items and saw on my Ebates account that I had earned cash backThat cash back was still there when I got my order confirmation email from Penney's and it was still there when my items shippedEbates also gave me $towards another "shopping trip"
The next time I checked my Ebates account I had ZERO cash back and ZERO "gift" money from EbatesI contacted customer service who told me that I must have returned part of my order, or that I used a coupon so Penney's canceled the cash backWell, I didn't return anythingSo I was made to believe I was earning cash back and a bonus $10, but then weeks later they took it away
It's not a ton of money or anything, but I definitely feel like I was lied toI'm pretty furious at both Ebates and Penney'sEbates because I can find nowhere on their website (which has an awful "Help" section) where it says you can't earn cash back AND use a coupon; nowhere have I found the rule that says merchants can opt to cancel your cash back at any time just because you used a coupon that THEY offered youAnd I'm annoyed with JC Penney because they processed the order, allowed me to use the coupons, let the cash back sit on my Ebates account for a couple of weeks, and -- what? -- THEN they decide I can't have what I've already been told I earned?
No thanksI don't need to visit either of these websites ever again
I have been a member of Ebates since and have never had an issue with themI recently contacted customer service with a question and it was answered within the hour The resolution was totally acceptable
Twice I have had issues about receiving my cash backNo sooner did I reach out to Ebates customer service that they responded quickly and expeditiously corrected the issueLove Ebates!!!!
Ebates is amazing! I've been using it for years and love it! All you have to do is to sign up and use their website as the link to all your favorite stores I highly recommend it
I love EbatesI've had to reach out to customer service a couple (rare) timesThe response rate is pretty fast and they have always addressed my needs or provided me an explanation I highly recommend them
It is supposed to be 'one click' deal to get the cash backNot so muchMost of the time, they claim they don't have record of the shopping trip even though you provide it to them...its listed on their website under your account
The in-store cash back is a jokeThey will send you confirmation of the purchase with the approximate date when you will get the cash back but that's where it ends.If you inquire, they ask you to submit a store receipt...hello...you just sent me an email with the purchase confirmation!
And don't bother to buy more then one item from one store during the same dayMost likely you will get cash back for one transaction only
It is a great concept but they need to rethink the whole process and improve the website
My experience with ebates was amazing and they deserve an
amazing reviewThey helped fix a problem I was having and went above and
beyond to fix itPlease update my reviewThank you
Ebates is awesome! Just like being paid to shop Lots of my favorite stores participate with Ebates, and the specials are greatMy big fat check is like receiving a gift ??
Ebates has a product called in-store cashback, which gives customers cashback for in store purchasesI registered my cards with ebates before purchase and followed all instructions, however, I still haven't received cashback from two transactions since Oct 2017: in store purchase at *** *** *** *** *** purchase amount: $*** purchase date: Oct 8, card type: *** in store purchase at *** *** ***, *** *** ** *** purchase amount: $*** purchase date: Oct 7, card type: *** I've contacted ebates many times via their website and contact formBut I haven't heard any reply from them
This company fraudulently obtained my email address as part of a ticket sale on ***Since then, they have sent me spam emailI have repeatedly requested that they delete my email address/account and have received no responseSimilarly, their website does not enable a user to delete their account or email information, and ebates is therefore also likely in violation of the EU GDPR
I used to be their #fan but no longerThey have proven not to be trustworthy with what I've seen going on in my Ebates accountI've noticed I'm not getting credit for shopping so I have to send them proof Their reasoning behind my not receiving that credit in the beginning was because I, all of a sudden after a couple years using them now I don't know what I'm doing however clearly not the caseThey started making up different excuses since this was happening more frequently & I am not having any other computer issuesI've been monitoring my ebate*** a LOT more closely in the last monthsJust recently had orders from the same company less than a week apart, again I got a few more bogus excuses about why I was credited for & not the other (I only reported & didn't state that fact)As soon as I WAS credited for the earlier date I looked at my account & the second date was now gone! It was deleted! I wrote back to customer service & the response was the same as all the others...something along the lines that they are sorry & they don't want me to wait for this to be reported so they will add this to my account, since I said it was deleted the rep said she didn't see anything in my records about it I know for a FACT it was because if it wasn't I would have reported it tooI sent on the same day & there would have been a 4th! I also wouldn't have questioned why I was getting credit for from a certain store & not the otherIf I have not been checking my account like this I would NOT be getting my moneyI spend more time checking & double checking to make sure I get the credit that I'm owedThe customer service used to be so good & it hasn't been for going on close to a year nowThis was a company I told everyone about regardless if I got referrals or not because I truly believed in themTo have these bad experiences now is beyond disappointing
I subscribed the cash-back service and used following the instructions.e After a few purchases my account was blocked and after having provided proof of delivery of the purchased products the account was reactivated on the OctOn Nov I noticed my account was blocked once againI opened a request on their customer service on that date (Nov 5, case *** and obtained no reply else than my message will be transmitted "to a specialist in the appropriate department." On Nov once again I opened a Customer Service contact request (*** and just got the reply that "we will respond very soon"On Nov I tried one more time to get in touch with the Ebates Customer Service to unlock my account but the reply has been again that " I am transferring your email to a specialist in the appropriate departmentThey will contact you as soon as they have more informationThank you for your patience."
I have been using Ebates for a few years and my experience has been greatHowever, things got complicated recentlyI made a few big purchases through Ebates in the past few monthsOne purchase bought furniture from *** that resulted in $*** cash back based on the cash back rate back thenOne purchase bought a few rafting tickets through *** and the 15% cash back rate would give me $*** cash backTogether with the cash back accumulated over a year, my cash back balance stands at ***However, I found I couldn't log in to their website since a few weeks agoI contacted them for help and I got a reply saying my account was terminated because I violated their referral program by referring the same person multiple timesThis reason is a stretchFirst, even if the referrals were questionable, they didn't disqualify the valid purchases I made along the waySecond, the action is fishy considering the referrals questioned were made more than three years ago and they onl
My experience using Ebates has been all positiveEasy to get questions answered and who can complain at receiving money for shopping at stores you already shop at anyway? Win-win for me
I have been an Ebates user for a few years nowThe company promises to mail a check as a rebate for making purchases on line via their websiteI was due to receive my rebate check in August in the amount of $217.27, but I never received itI have repeatedly emailed the company, and I was told that a check will be re-issued shortlyThen I received an email saying that the company can only cut checks on specific dates so my check will be mailed to me in OctoberI had no choice in the matter but to waitMy account online said my check was finally sent on 10/10/17, but when I contacted the company to follow up on it, they advised to wait until 10/31, and if I do not receive it, I can contact them again to re-issue another checkI did not receive my check despite confirming my address multiple timesThe last communication was on 10/31, when I was told that this issue was escalated to a supervisorIt has now been a week, and I still have not heard anything from the companyI h
I have to admit that I was skeptical when I first discovered Ebates, but here I am years and $later to say what a great website! If I have ever encountered an issue where cash back was not posted, the service team has quickly resolved it and been pleasant in doing soIt couldn't be easier to earn the cash back I've spread the word to everyone I know, especially if I know they do a lot of online shopping I am a big advocate!
Ebates is an excellent way to earn cash back doing shopping you were already doing online anyway! They also have a fabulous customer service dept!!!
I am relatively new to Ebates but thus far my experience has been negativeSome of my shopping trips, even when I used the "activate cash back" button on my browser, did not earn cash backWhile there may be some way to contact Ebates to correct this, it hardly seems worth it to use a service that requires constant patrolling and babysitting to make sure they're doing what they've promised to doIf it's not easy to use, I won't use it
I also made a purchase from JC Penney while there was a 6% cash back event happeningI opted to purchase from Penney's rather than my usual sources so that I could get the cash back and try Ebates out while buying some things I needed anyway (and they were on sale)I purchased about $worth of items and saw on my Ebates account that I had earned cash backThat cash back was still there when I got my order confirmation email from Penney's and it was still there when my items shippedEbates also gave me $towards another "shopping trip"
The next time I checked my Ebates account I had ZERO cash back and ZERO "gift" money from EbatesI contacted customer service who told me that I must have returned part of my order, or that I used a coupon so Penney's canceled the cash backWell, I didn't return anythingSo I was made to believe I was earning cash back and a bonus $10, but then weeks later they took it away
It's not a ton of money or anything, but I definitely feel like I was lied toI'm pretty furious at both Ebates and Penney'sEbates because I can find nowhere on their website (which has an awful "Help" section) where it says you can't earn cash back AND use a coupon; nowhere have I found the rule that says merchants can opt to cancel your cash back at any time just because you used a coupon that THEY offered youAnd I'm annoyed with JC Penney because they processed the order, allowed me to use the coupons, let the cash back sit on my Ebates account for a couple of weeks, and -- what? -- THEN they decide I can't have what I've already been told I earned?
No thanksI don't need to visit either of these websites ever again
I have been a member of Ebates since and have never had an issue with themI recently contacted customer service with a question and it was answered within the hour The resolution was totally acceptable
Twice I have had issues about receiving my cash backNo sooner did I reach out to Ebates customer service that they responded quickly and expeditiously corrected the issueLove Ebates!!!!
Ebates is amazing! I've been using it for years and love it! All you have to do is to sign up and use their website as the link to all your favorite stores I highly recommend it
I love EbatesI've had to reach out to customer service a couple (rare) timesThe response rate is pretty fast and they have always addressed my needs or provided me an explanation I highly recommend them
It is supposed to be 'one click' deal to get the cash backNot so muchMost of the time, they claim they don't have record of the shopping trip even though you provide it to them...its listed on their website under your account
The in-store cash back is a jokeThey will send you confirmation of the purchase with the approximate date when you will get the cash back but that's where it ends.If you inquire, they ask you to submit a store receipt...hello...you just sent me an email with the purchase confirmation!
And don't bother to buy more then one item from one store during the same dayMost likely you will get cash back for one transaction only
It is a great concept but they need to rethink the whole process and improve the website
This company send out several emails advertising up to 10% on *** so later found out *** offer only percent
Great website to get cash back from on online purchasesHere is a code for extra $at signup with qualifying purchases
***
Amazing company in every aspect!
My experience with ebates was amazing and they deserve an
amazing reviewThey helped fix a problem I was having and went above and
beyond to fix itPlease update my reviewThank you
Ebates is awesome! Just like being paid to shop Lots of my favorite stores participate with Ebates, and the specials are greatMy big fat check is like receiving a gift ??
Ebates has a product called in-store cashback, which gives customers cashback for in store purchasesI registered my cards with ebates before purchase and followed all instructions, however, I still haven't received cashback from two transactions since Oct 2017: in store purchase at *** *** *** *** *** purchase amount: $*** purchase date: Oct 8, card type: *** in store purchase at *** *** ***, *** *** ** *** purchase amount: $*** purchase date: Oct 7, card type: *** I've contacted ebates many times via their website and contact formBut I haven't heard any reply from them
This company fraudulently obtained my email address as part of a ticket sale on ***Since then, they have sent me spam emailI have repeatedly requested that they delete my email address/account and have received no responseSimilarly, their website does not enable a user to delete their account or email information, and ebates is therefore also likely in violation of the EU GDPR
I used to be their #fan but no longerThey have proven not to be trustworthy with what I've seen going on in my Ebates accountI've noticed I'm not getting credit for shopping so I have to send them proof Their reasoning behind my not receiving that credit in the beginning was because I, all of a sudden after a couple years using them now I don't know what I'm doing however clearly not the caseThey started making up different excuses since this was happening more frequently & I am not having any other computer issuesI've been monitoring my ebate*** a LOT more closely in the last monthsJust recently had orders from the same company less than a week apart, again I got a few more bogus excuses about why I was credited for & not the other (I only reported & didn't state that fact)As soon as I WAS credited for the earlier date I looked at my account & the second date was now gone! It was deleted! I wrote back to customer service & the response was the same as all the others...something along the lines that they are sorry & they don't want me to wait for this to be reported so they will add this to my account, since I said it was deleted the rep said she didn't see anything in my records about it I know for a FACT it was because if it wasn't I would have reported it tooI sent on the same day & there would have been a 4th! I also wouldn't have questioned why I was getting credit for from a certain store & not the otherIf I have not been checking my account like this I would NOT be getting my moneyI spend more time checking & double checking to make sure I get the credit that I'm owedThe customer service used to be so good & it hasn't been for going on close to a year nowThis was a company I told everyone about regardless if I got referrals or not because I truly believed in themTo have these bad experiences now is beyond disappointing
I have been using ebates for over a year and am extremely happy with their business and their customer service :)