Burger King

it appears that Guardian has refunded me approximately $as my bill was close to $and I now show a balance of negative $and changeSo I believe this matter has been resolved

in response to the complaint referenced above, please see the following statement.The Burger King operated at ** *** *** *** *** *** ** *** has the following hours for breakfast: Monday - Saturday, 6:00am - 10:30am, Sunday, 7:00am - 10:30amLunch begins Monday-Sunday at 10:30am
The promotional item mentioned in the complaint (pancakes) is a limited time offer only available during breakfast hours.As there was no purchase made there will not be any credit provided, You may reach out to me directly with any further questions

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

I had both the upstairs and downstairs painted and they did it in days at a price that quite frankly shocked meI was very pleased that we talked on Saturday and they were done Tuesday after starting on MondayThe job was quite impressive and I am very pleased to recommend them to anyoneI have two houses so when they need painting this is who I will call

I reviewed the response made by the business in reference to complaint ID 10642941, and find the resolution is satisfactory to me. BUT PLEASE NOTE THAT I PROVIDED THIS DOCUMENTATION TO THE MANAGEMENT OFFICE OF THE APARTMENT COMPLEX: RESIDENCES OF *** ***--OVER A WEEK AGOBUT I WILL RE-SEND TO THEM DIRECTLY IF THAT IS NECESSARYPLEASE ADVISE

Complaint: ***
I am rejecting this response because:
As I stated before, Bob B*** is a dishonest salesman because I did call him many times to his business phone and his personal cell phone about the issues pertaining to the car and all I ever got was the run around from December- March Also James Z*** is a bigger liar because I do have full coverage auto insurance, and I have never been without it, I got a better quote online and I switched over to Esurance Insurance Services, IncPolicy# ***This is also another accusation by James Z*** and without Merit.The blower fan was never fixed till March and the check engine light has never stayed off except for the 3-days that it passed the emissions testI will accept James Z***'s offer of returning the car back to his dealership with my contract being voided on the condition I get my $down payment back in full, Thank you
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

We have elected to refund the consumers full purchase amount - note: This is on top of sending him a new unitWhile our policy states replacement, we felt that in this case all parties would benefit from a full refundThanks and we hope that this response satisfies complaint ID ***

From: *** ***"> Date: Wed, Sep 2, at 9:AMSubject: Revdex.com Case # ***To: "[email protected]"
We have called and left a message with customerWe have also sent an e-mail
The location listed cannot be correctThe stores drive thru was closed from July 8, to August 31, for remodel
Thanks,
*** *** *** ***
Director/OPS Support
Schuster Enterprises Inc(706)562-2275 office
*** cell

I want to start off by sincerely apologizing for your recent unsatisfied visit to burger king on Douglas, I want to ensure to you
that I had a meeting with both my management and crew about this situationMy managers will be following a strict regimen for hand washing and glove useI also discussed with my employees the sanitization of not wearing gloves and or not washing hands and changing gloves at appropriate timesMy crew is wearing hats/ visors and I am making sure all hair is tied up and off shouldersI made a call and complained to my food service provider about the zesty sauce to make sure that they are checking all their products to ensure situations do not happen again, as the zesty sauce is pre-packaged and we have no control over that, they ensured me that they will inspect their products as well I want to make sure I can satisfy you to the fullest, I will have a full refund in the amount of $for you and ready to pick up in storeI just ask that you bring an Id to ensure I’m giving the refund to the correct personOnce again I do apologize for your experience.
Sincerely,
*** ***

My name is *** *** and I am a partner with the franchise that owns the Burger King at *** *** *** ** *** ** *** I received a letter from you dated
7-14-relating to complaint *** In general, it states that the original complaint against my business made on 6-28-by one *** *** has yet to be resolved Something is inaccurate on your end This complaint was resolved over weeks ago as I spoke directly with the guest and satisfied her demands and then some As evidence of this, I am forwarding the e-mail below If you look under "Contact Details", you will see that your Revdex.com contacted Burger King Corporate through our guest relations line and clearly states that the Revdex.com has spoken with the guest and she agreed that she had been satisfied and that the Revdex.com has closed the case You will also note that in the Revdex.com message, they state the "Complaint Case #" as *** Since this number doesn't match the number in your letter, maybe that is the source of the confusion?
I would appreciate it if this matter could be cleaned up on your end so as to avoid any public postings that would suggest that I / my business failed to appropriately satisfy the guest's concerns Please let me know once this clean up has occurred Feel free to contact me via the information belowSincerely,
*** ***
Partner
Southern Wisconsin Foods, LLC
Burger King
Odana RdMadison, WI [email protected]

To Whom It May Concern:We have reviewed Mr*** complaint and would like to take this opportunity to respondAfter reviewing the customer’s account we’ve determined that it wasn’t cancelled properlyOn February 15, 2017, Mr*** sent an email requesting to cancel; however, that account
remained activeSo, we have cancelled his account as of today and issued a credit for the two charges made after the requestAdditionally, we would be happy to provide Mr*** our services at no cost for the next six months as a courtesyTo take advantage of this we ask that Mr*** contact his account manager at his earliest convenience. Sincerely,Staylisted

without going over lots of old communications with lots of different people from both mahwah and cedar grove locationsyes I did accept offer of new unit from mr***no I was not happyeven more disgustedthe new unit is the samedoesn't workis any of these thing ever tested before going out? I think notfactory line to customerthe only way ill be happy is when they give me my money backi will not do anymore testing of there unitsboxing, and bringing to ups stores thank you,

I did leave a message for the owner of the property last week for the resident located in the subject. The owner left a voice message for me over the weekend to authorize the $credit for *** * *** for the late fee that was charged due to the late payment. This credit has been applied. Please don’t hesitate to contact me if any further information is required

My reply to complaint number *** is as follows: The property, *** *** *** ***, based on the Franklin County Auditors website, was transferred to *** *** effective 8/31/ The Franklin County Auditors website also indicates that the previous owner, prior to
8/31/was *** * *** Guardian Water and Power will transfer the ownership of this property to *** * *** effective 9/1/2016.Please let me know if there is any documented information that would indicate anything different then what is currently reported on the Franklin County Auditors website

I reviewed the response made by the business in reference to complaint ID ***, and find the resolution is satisfactory to me

From: eSense Incorporated Sent: Wednesday, May 17, 7:PM To: info Subject: Response to complaint Case Id *** Hello, Re: Case Id *** We have received the complaint from Ms*** *** about unwanted emails from our
recruiter, AshishWe have taken a serious note of his continuing emails to her in spite of her clearly telling him not to contact her regarding the job in AlbanyWe deeply apologize for the inconvenience this has caused herWe have suspended Ashish from our recruiting team pending further reviewHis actions do not adhere to our recruiting practicesPer her request, Ms*** *** will NOT get any further communication from anyone from our company Sincerely, HR Dept eSense Incorporated

In response to complaint ***: First of all thank you for bringing this to my attention Please accept my apologies for the me it has taken to correct the zip code Please see the attachment to assure you that the zip code has been changed for all the addresses that we have
listed in our system.Although your email clearly states what you and the property manager attempted to have the zip code changed I have not seen any notes in the system which also is a concern The employee at Guardian Water and Power that was responsible for this property no longer is employed at our company due to moving to another state In addition, I did call the property manager and explained to him that a Revdex.com complaint was made and the zip code has been corrected Again I am sorry for the inconvenience but very glad you submitted the complaint to Revdex.com Pat A***s, President

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Ms***,Thank you for your emails and complaintsAfter reviewing the video recorded, talked to all parties including staff, neighbors and some of the customers who came in and out at that timeHere is the result I got:On August 14th at am, Ms*** came to our store at *** **
*** *** and dropped off the *** *** *** for dry clean and had requested for pickup on Monday 17th, 2015. On August 17th at 2pm, Ms*** came to pick up the dress and have found that the belt was missedMr*** called and let me talked with her on the phoneMs*** was not happy and asked where is the beltI wasn't sure because I need to talk with the girl who took the order on August 14th and she was not there on the day Ms*** picked it upAfter talking with my Mom and I have learned she left the belt out on the track at the PlantOur business service is only dropped off locations for dry cleaning and launderedWe do not have any equipment or machines for dry cleaning and laundered at any locationsAll dry cleaning and laundered have been done by our partner who is *** *** *** in *** ** *** *** *** *** *** *** ***Tel: ***Therefore, I can't bring the belt or mention anything to Ms*** until I went to the Plant and talked to the Dry Cleaning Specialist person who was in charge for the dress. I have told Ms*** that please come back and see me at 5:30-6pm on August 17th, so I can see itI have many clothes during the day and I can't remember which one is or any issues with itWithout seeing stuff, I can't do anythingHowever, based on the video record, Ms*** ran into our store from outside to inside, she looked everywhere for the belt, she looked for the bags and so on, even thought I have told her that I had the belt and it is in another location and she let the dog running inside our store as wellMy Mom and *** they both can't speak English and she was worry and kept telling Ms*** to wait outside but because they can't speak English so it is uselessThen later there is another person Ms*** *** ran into the store, she even opened our computer, touched the computer without asking our permission and printed out the receiptsMy Mom was upset and she took away those receiptsThis is why my Mom was very upset with your behavior and actionsYou were not allowed to access into our premises without our permissionI have already confirmed on the phone with Ms*** that please come back around 5:30-6pm and see meEverything can be resolved and I have to see everything before proceedHowever, non of you were listened and still made thing worst and worstMy mother knew that she can't speak English, she came to the Nail Salon and asked the owner of the Nail Shop to translate it for herThe Nail Shop Owner came into our store and explained it to you in English for herHowever, you were not able to calm down and patient enough because everything can waitYou called the Police and complained that we did not let you picked up the dressMy Mom did not want to let you picked up the dress because there is a missing belt, therefore she wants to keep the dress in order to get the belt and put everything togetherBut you did not want it, you want to have the dress with you even though missing the beltBased on the video, my Mom did not iron or put the iron on the dress like Ms*** saidShe doesn't know how to press stuff.I ran to the Plant to get the belt and be back to the store at the time I had with you and called Ms***Both of you came back and met meI had asked you to give me another opportunity to clean the dress and I gave you a FULL Refund of the charge of $of the cost for dry cleaning backYou signed and accepted the Full Refund on August 17th, I took the dress back to the Plant and went over with the Dry Cleaning Technician on that nightI was able to look everything in detail and talked with the girl who took the orderThe dress was dry cleaning one more time, and dress and vacuumed by the machineThe stains were cleaned and some other marks were there before it brought to our store for cleaningIn general, the dress is wearable and no damageIf she is not happy - she can make a claim via the court and have another Dry Clean Technician to look at it.On August 19, Ms*** came back and picked up the dressI am a business owner and customers' concern are my first priority to have the situation resolved to the customer's satisfactionWe take pride in our work and honesty and integrity are our driven business's principlesI gave a full refund of the cost for dry cleaningYou got the dress back and it cleaned without paying any costI still had to pay the cost for cleaning your dress to our 3rd party per contractThe lost is our side.I do not owe you or damaged your dressAs of a principle, if you were still not happy with the outcome, you suppose to leave the dress with us and make complaints like you have done so far to Revdex.com and to any other authorized or public communityHowever, you took the dress with you and you made a complaints and you damaged our business reputation and still want me to pay you for the damage that I did not causeIf you are not happy, you can make a claim with the court at your own costI have already given you a full refund of the service that we did not delivery on timeI do not owe you anything at this pointYou are still responsible for the damage you have caused to my business reputation and I am going to take a serious action. Once again, thank you for your timeFor Revdex.com investigation's clarification, the Ms*** *** is the person that had dropped off the dress, picked up the dress and her name is on the receiptShe is the person who is legally interact with staff and our systemShe was agreed to get a full refund at first place with me on the phone Then later she had changed her mind and let Ms** *** involved and so onI have video record, all parties involved for your further investigationThank you.Sincerely,** **

TIhank you for the opportunity to respond to the complaint sent in by *** *** who resides at *** *** Apartments. When Ms*** called into our call center, not certain about the date, the represdentative should have requested a copy of her cancelled check for her February
payment of $16.00. Once I receive a copy of the cancelled check all the late fees will be removed from her account. Evidently this $was applied to another resident's account but not necessarily at this property. We will need a copy of the check, front and back, to determine where the payment was applied and to apply the payment to her account.I apologize for the inconvenience and the time that Ms*** spent validating the error. My fax number is *** *** *** if the Revdex.com or Ms*** would like to fax it to me