Burger King

In regards to customer having window warranty issues. We have always assisted in getting any warranty parts needed to repair windows and if needed we get the window manufacturer involved to get problems resolved. All warranties are covered by manufacturer...

because we are only into distribution. The only time any warranty isn't covered is if a manufacturer would go out of business.After reading over your letter it shows a purchase date of 05/09/1996 for the windows. At that time we was dealing with B.F.Rich Window Company which just went out of business earlier this year, they were in business from 1957 to early 2017. I also tried researching the order number provided but our computer only goes back to the year 2000. To make sure this is the right window manufacturer I would need to get more information from customer. If they would have a copy of our invoice we can tell from that or they could get information from sticker on window which is located in top of window.

To Whom It May Concern: On January 5, 2017 Mr. [redacted] signed up for our marketing services because his business listing wasn’t ranking on the Internet. During our presentation we explained that [redacted] looks at a variety of factors when ranking a business online, including NAP (Name, Address, Phone...

Number), citations, and reviews. We advised Mr. [redacted] that we would be conducting a baseline report and begin working on his listing once that was complete.   On January 12, 2017 we sent Mr. [redacted] his baseline report which listed many inconsistencies across multiple online directories. We also found that Mr. [redacted] had multiple listings with [redacted] using different business addresses. Duplicate listings are frowned upon by [redacted] and the solution is to cancel or merge the listings so that the business listing is not impacted negatively. So, we merged Mr. [redacted]’s two listings and updated his address so that it reflected his true location. This can be viewed by searching  for “[redacted] in [redacted]”. Mr. [redacted] claims that in six months he has “never received any correspondence from them, no updates, no emails and no calls”; however, we have documentation showing that we have sent him over ten emails that he has opened, viewed, and in some cases responded to. We’ve also spoken to Mr. [redacted] on at least six occasions. If necessary we can provide copies of all our email correspondence and exact times and dates of each phone call. As of today, we have listed Mr. [redacted]’s listing on [redacted] and have created a total of 47 citations. So, we are not in breach of our contract in any way. As a courtesy and to help remedy this matter we would like to offer a credit of $149, which will offset the first monthly charge made to Mr. [redacted]’s account. Beyond that we feel that no further refunds are warranted as it is clear that we have provided the services as per our contract. Please notify us if further documentation is needed. Sincerely, Staylisted

To Whom It May Concern:A full credit was issued and should appear on the customer's account in 3-5 business days. If the customer does not see the credit within this time frame or needs to discuss anything she can contact us at ###-###-####.Best Regards.

We sent a refund check to Mr. [redacted] on August 22,2017.

We have responded to this unsubstantiated claim from the Complainant. Our employee has stated that the console part in question was already broken. We are still in the process of searching for and obtaining a used part. After contacting the dealer for a new part, we were informed that they are...

"selling a lot of these.". From our opinion, based on this statement there appears to be a latent defect (coupled with the advanced age of the automobile - 10 years). Hopefully, we can obtain the part and continue in our efforts to appease this customer - not as an admission of responsibility, but as a goodwill gesture. We do hold professionalism and outstanding customer service in the highest regard, and continue with that as our goal each and every day.  We will be happy to cover the cost of the necessary labor, as long as Complainant pays for the replacement part.

Mr. [redacted] signed up with on May 26, 2016 for our Local SEO Services. From this date forward we began working on his listing and creating citations to improve the ranking of his Google My Business (GMB) page. The GMB we created can be viewed here...

- [redacted] On June 21, 2016 we contacted Mr. [redacted] to provide him with logins to our online portal so that he could view real time ranking of his business. On that date he was ranking fist page for "Appliance Repair" and "Dishwasher Repair". We also advised him that his current website had broken links and needed to be updated. This can be viewed here - [redacted]/. We advised him that we could create a new website for him but he insisted that we do this for free. On December 15, 2016 Mr. [redacted] sent us an email requesting to cancel. We cancelled his account and have not charged him since. Mr. [redacted] is requesting that we settle this by stopping future charges and issuing him credits for unauthorized charges. We have cancelled his account and no further charges will be made; however, we did not make any unauthorized charges. We charged Mr. [redacted] $129 a month which was what he agreed to. Additionally, Mr. [redacted] is still taking advantage of the GMB page we created and the citation that were made on his behalf. We did not remove any of his listing from the Internet. So, at this time we fell that this matter has been resolved.Thank you

Dear [redacted] and Revdex.com Staff:Attached you will find the signed documents from the mutual contract between Mr. [redacted] and Car & Truck Gallery.  The warranty that Mr. [redacted] entered into in this transaction is disclosed clearly and completely.  Car & Truck Gallery has fulfilled its obligations under the contracts and asks that Mr. [redacted] and the Revdex.com refer to the last paragraph of the warranty disclosure statement.  That paragraph is clear about our obligations and when those obligations are no longer enforceable by the consumer.  Mr. [redacted] clearly continues to use, and did use this vehicle off road (or normal highway conditions), we have pictures to confirm this, which voids the warranty. Car & Truck Gallery has attempted to do our best to address the issues that have arisen on the vehicle, but at this time have gone beyond a reasonable effort to accommodate Mr. [redacted] and his use of the vehicle outside of normal highway use.Again, Car & Truck Gallery has fulfilled its obligation under the mutual contracts.Sincerely, James Z[redacted]

There is a employee Ashley works drive thru. 7-24-2016 she was so hateful, didn't even speak we me after I ordered. That's the start, when I call Steve the manager, all the employees take turn telling me they are the manager. Tell me Steve is not there, or some tell me he is on vacation. When I call another BK in town I get the same info. Each person that comes to the phone tells me they are the manager. No one will give me info on who is the manager. So I asked for a district manager. They are not allowed to give out that information. The BK on Curry Buick Dr. Is where this took place. I called the BK on S. Walnut for info on the Curry Buick Dr.

[redacted] 
[redacted]Aloha [redacted], We apologize for not getting back to your concern quicker, an old email was on file. We would be happy to honor...

your 2 for 1 coupon in the [redacted]. Unfortunately, this coupon was printed without our permission. We contacted [redacted] and the sales person that pushed our paper work through without our permission was let go. However we have still been honoring this coupon as best as we can because the coupon had already been printed and distributed. Our only stipulation for the coupon is to not allow food rides or the pony rides with the 2 for 1 special. We will allow the Scenic Ride, Sunset Ride, and Moonlight Ride to be honored with the couponl. If you would like a food ride (Sweetheart, Picnic, or Dinner Ride) we are happy to honor the value of the ride and have you pay the difference to upgrade. Unfortunately we can't honor the for pony rides for this price as it is a private specialty ride. Please let us know how we can help further. Mahalo, Lilia

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I have been in contact with Ms. [redacted]. We have come to a solution. She will pay $50 for the [redacted] and 29.99 for her [redacted] internet. Saving over $40 per month over her existing service plan. The pricing she was quoted by the sales rep was accurate, however [redacted] internet services were not...

available in her park. The rep Failed to follow up with her to negotiate her existing [redacted] bill to the lower amount in a timely manor. He has been Disciplined and has received Adequate training to avoid future problems. Once the office herd of this mistake we corrected it within 48 hours. Customer satisfaction is our highest priority. Thank you for bringing this to my [redacted]ention and giving us the opportunity to serve you better.

In response to complaint ID [redacted] from [redacted]:  The first proposal that you signed was dated 4/28/99.  The monthly fees invoiced to our customers are included in the resident monthly bills. Mr. [redacted]'s residents pay him directly when they receive our bills....

 When our customers neglect to pay Guardian their monthly invoices we will apply a late fee after 60 days.  Mr. [redacted]'s account was suspended on March 10, 2017 due to non payment.  This was not the first time that he has been late nor suspended.  In the letter that was dated March 10th Mr. [redacted] was informed that if we did not receive payment by 3/24/2017 his account would be terminated.  We did receive a payment on 3/29/17 for $94.00 for late  and past due charges and another payment of $169.00 on 4/4/2017 which was his payment for the next 6 months plus a $3.00 processing fee.  Since the payment came in past due we will be deleting his account and returning his check for $166.00.  The $3.00 processing fee will not be refunded.  This check was typed today and placed in the mail.  It is my understanding that Mr. [redacted] has received returned phone calls.  In addition, the sub meters located in his properties are Sensus meters.  Invoices were mailed to him after each purchase that included detailed meter information.  If he would like to have copies sent to him please have him give our call center a call at [redacted].

Initial Business Response /* (1000, 6, 2015/10/06) */
We called the customer and apologized and offered him a coupon for a meal. he was happy with that and thanked us for responding.

Complaint: [redacted]
I am rejecting this response because:Like I said, my car was taken back twice and kept by their mechanic for over15 days overall, and nothing would be fixed when it was returned. I feel the dealership maliciously did this so they could expire my 15 day lemon law rule and the real underlying issues never got resolved. The first time my car was returned to me the check engine light was off for 3 days, just long enough to get it passed at [redacted]) they sent me to. That business by the way is contracted by Car & Truck Gallery to check and pass all its vehicle's. My car was returned to me on 12/15/2016 from the first mechanic vist and the date on the attached copy of the emissions test is 12/16/2015, one day after I got my car back. Now the kicker is  I signed my contract on 12/01/2015 and drove it 4 days with a leaking power steering pump, noisy bad blower fan and the check engine light on when I returned it the first time, and it was kept for 10 days!!! I returned my car on 12/19/15 with the Check Engine Light problem and noisy blower fan, only the power steering leak was fixed in them 10 days that's not right. The second time my car wasn't returned to me till 12/22/2015 and again, with the issue's unresolved. The salesman Bob B[redacted] did not honor his promises of getting this issue fixed and is a dishonest salesman and the owner James Z[redacted] told me he put over $4000.00 in work on my car, prior to me buying it, for elecrical problems and I feel this check engine light issue is something to do with this on going problem and I am seeking justice in this matter.....
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

Response: We have evaluated [redacted] issue and we have agreed that his unit did require fixing. The unit was fixed on 9/25/15 and shipped out to him. We believe that all is now good and that Mr. [redacted] should be happy.

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

We have reviewed [redacted]r [redacted] complaint # [redacted] and we agree with him. We have sent him a new product today 9/28/15

[redacted]s actually had an issue with one of our dealer service centers (Aquatic Distributor) and wanted his product repaired. Due to the delay he asked for a free unit. When I was notified of the incident, I intervened and satisfied his request with a free unit. Here is a copy of my email back to...

[redacted]s: "[redacted]s your order has been submitted… can you please contact the Revdex.com to release / reverse your issue [redacted]. Many Thanks and sorry for your inconvenience with one of our dealers." [redacted], please place an order or an S2-40 to ship to [redacted]s [redacted] Phone ###-###-#### Please bill Aquatic Distributor. Thanks and please advise when complete - UPS Ground tracking # please [redacted]

burger king hambergers will make you sick...both me and my wife experienced stomach trouble 2 hrs after eating burger king mambergers.....either they are precooking patties and not keeping them warm enough or not washing their hands ....something is contaminating the burgers

My name is [redacted] my email [redacted] I filed a complaint> against aquabusters  their vice manager name Steve called me> this evening and guaranteed me that by Monday July 6th that my issue> would be resolved. So at this moment I guess we can say it's resolved> although I would never deal with that company again Steve is the only> person who bothered to contact me or make any effort.