CAMPO TURÍSTICO EL VIKINGO

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Jerry ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Christopher ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11111255, and find that this resolution is satisfactory to me
Sincerely,
Jessica ***

Complaint: ***
I am rejecting this response because: there is no option to send this complain thru in dallas its the store off lake June*** is the zip code
*** S *** Blvd, Dallas, TX *** *** is thereI've notified *** *** alsoMy kids were with me watching him and my year old said geez mom does he really work at Walgreens? Seriously! Please forward to proper managemnt I also called your number haven't heard anythingAnd I missed ONE phone call from IL I do have a life....
Sincerely,
*** ***

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to Medical Billing and Collections for handlingThe following information was provided as the resolution details. Virginia ***, HAR Major Medical Billing and Collections
Manager, reviewed the transactions for patient Kristen ***We have asked the collection agency to submit a request to remove the record from the credit bureau. If you have any questions please do not hesitate to contact me. Thank you, Stephanie S.Corporate Consumer Relations*** *** **
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
Sonya *** ***

Thank you for contacting our company in regards to this complaintOur consumer relations department has sent this case to the district manager for handlingThe following information was provided as the resolution details. Customer has not returned my call providing transaction date, time etc
I have explained that he was charged correctly as stated in my response belowTold customer I was happy to refund amount I any overcharge and issue rewards points accordinglyI have made several attempts to fully resolve however customer is not responsive to my inquiriesIf you have any questions please do not hesitate to contact me. Thank you,Teza ***Executive Response SpecialistWilmot RdDeerfield, IL 60015Fax: 256-389-

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the Gift Card Team for handlingThe following information was provided as the resolution details. The *** $card was successfully activatedWe have checked the
status of the card with *** and the card has been redeemed into an accountUnfortunately, *** cannot disclose whose account this card is redeemed intoSince the gift card was redeemed, there is nothing more *** can do for this customerIf the customer would like to attempt to further inquire about their card, they will need to contact ***-svc-support@***.comIf you have any questions please do not hesitate to contact me. Thank you, Ben *.Consumer Relations Executive RepresentativeWilmot Road Deerfield, IL 60015Fax: 256-389-

Thank you for contacting our company in regards to this complaintOur Consumer Relations Department has sent this case to the online/balance rewards department for handlingThe following information was provided as the resolution details. We have confirmed that the balance rewards
account has been cancelled. On 9/12, when we received the email, the IR sent the customer an email in return, needed a forwarded copy of the email she received(case ***) **There was no response back by email so the IR called the customer twice, but no response.**The case stayed open with Ecomm from 9/12-9/17, but there was no response from the customerCase was closed.If you have any questions please do not hesitate to contact me.Thank you, *** ***Executive Consumer Relations Representative*** Wilmot Rd Deerfield, IL 60015Fax: ***

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the marketing department for handlingThe following information was provided as the resolution details. It was determined that the offer that was sent out was an error,
making the offer invalidFor this reason, the offer cannot be honoredIn addition, the disclaimer on our ad states "We reserve the right to correct typographic or photographic errors." If you have any questions please do not hesitate to contact me. Thank you, *** N. Corporate Consumer Relations*** *** **
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Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the District Manager for handlingThe following information was provided as the resolution details. On 10/18/2016, customer was contacted by Rx manager *** ***
spoke with the patient and deleted incorrect phone number from account and contacted the corporate office to delete all old email accounts from patients file as we had the correct email address on file. Patient was satisfied and Ms*** gave the customer her personal contact information if any other issues arise. If you have any questions please do not hesitate to contact me. Thank you, *** C. Consumer Relations Executive Representative*** *** ***
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Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the District Manager Mr*** for handlingThe following information was provided as the resolution details. Mr*** spoke with the customer on 6/29/regarding
his concernsThe Diet *** issue has been resolvedThe store now carry enough Diet *** weeklyBus passes have been ISN at the Moreno Valley Warehouse Mr*** will work with the SM to offer additional training around service expectations The customer is satisfied with the resolution. If you have any questions please do not hesitate to contact me. Thank you, *** Q. Consumer Relations Executive Advocate *** *** ***
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Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the District Manager for handlingThe following information was provided as the resolution details
On 10/26/the District Manager Trey Shas documented that all
employees involved have received appropriate disciplinary actionAlso he has tried to reach the customer at the number provided but it is not a working number and he hasn't had any success with contacting the customer by e-mailCompensation hasn't been given but the District Manager is willing to provide compensation once he has had contact with the customer
If you have any questions please do not hesitate to contact me
Thank you,
Cierra S
Executive Consumer Relations Representative
*** *** **
Deerfield, IL
Fax: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the District Manager for handlingThe following information was provided as the resolution details. The Store Manager, *** ***, emailed and mailed an apology
letter to the customer on April 26, A refund for the product along with a $Walgreens Gift Card (Card#*** was also mailed on April 26, to Mr***. If you have any questions please do not hesitate to contact me. Thank you, *** *.Walgreens Executive AdvocateWilmot RoadDeerfield, IL 60015Fax:***

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the Gift & Phone Card Department for handlingThe following information was provided as the resolution details.We have reached out to the customer via email on 12/23/
and called the customer on 12/28/trying to request more information on the caseIn order to further assist the customer we will need a copy of the purchase receipt and the copies of the front & back of the gift cards. If you have any questions please do not hesitate to contact me.Thank you,Cierra *.Executive Consumer Relations Representative*** *** **
*** ** ***Fax: 256-389-

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the district manager and store manager for handlingThe following information was provided as the resolution details. Store manager, Edwin ***, called Ms*** to
apologize for her bad experience and he then delivered the right medication to her home at pmHe apologized and told Ms*** that she did not have to pay for her co-payMs*** seemed satisfied and very pleased with the quick response and the waiving of the $co-pay.If you have any questions please do not hesitate to contact me. Thank you, Jasmine *. Corporate Consumer RelationsWilmot RdDeerfield, IL 60015Fax: 256-389-

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the Ecommerce Department for handlingThe following information was provided as the resolution details.Ecomm called and spoke with customer and his main concern was cropping
issues and if the prints does not look as they appear onlineThey advised customer to try different photos to see if the issue still occursProvided tips to customer on how to crop and adjust pictures with low resolutionIssued a courtesy credit for (25) 5xfolded cards and (free shipping), (mail) so that customer can see if printing issue is from local Wag *** *** photo dept.If you have any questions please do not hesitate to contact me.Thank you,*** **Executive Consumer Relations Representative*** *** **
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Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the phone and gift card department for handlingThe following information was provided as the resolution details.The Itunes gift cards have been activated for $eachI have called Apple and spoken with their customer support who have informed me that the cards are both activated and have full balances of $each for use. If you have any questions please do not hesitate to contact me.Thank you,Cierra S.Executive Consumer Relations RepresentativeWilmot RdDeerfield, IL 60015Fax: 256-389-

Thank you for contacting our company in regards to this complaintOur Consumer Relations department has sent this case to the Brad ***, store manager for handlingThe following information was provided as the resolution details I agreed to provide the remaining medication to
fulfill the fillThe customer was satisified If you have any questions please do not hesitate to contact me Thank you, Kimberly HCorporate Consumer Relations Wilmot Rd Deerfield, IL Fax: ###-###-####