Capital One Financial Corporation

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
It sounds that *** *** Office of President truly believes that this problem is my ownI did receive the documentation with the Blank check and I am not only dissatisfied with the blank check process, but with whom I spoke with at Capital One Auto and its named Dealerships
If this process is one that Capital One Auto has in place to follow, then it is up to them to make sure that the named Auto Dealerships adhere to the written policy including the LTVIf the Auto Dealerships name on your website did truly make a mistake, then this is your problem not mine
And no I did not pick out or find another vehicle and request another blank check I think that someone is trying to blow smoke out my as and this is not a chimney
Capital One Auto Financing needs to resolve this with the Dealership named on there website and once this is resolved they can contact me to discuss it with me
Regards,
*** ** ***
P.SI am sick and tired of large corporations screwing the little guyWhen the hell are you going to wake up and realize that we are the ones that keep your business goingStop screwing around

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not
resolve my complaint. For your reference, details of the offer I reviewed appear below.Even in the case of me having to leave the country for a new opportunity and having to make sure my loan has been taken care of, Capital One still refuses to help the situationIt's funny actually, because I have my bank accounts and my credit card through this companyOnce my account is paid off, I will NEVER do business with a company that is all about the money and not working with their customersThey really can't write of $Is that really going to hurt the company? They need not to ever contact me againThank you Revdex.com for your help even though I did not get the response from the company I wanted.
Regards,
*** ***

Capital One is one of the CC I ownI have very good credit and I am in excellent standing with all of my ccsRecently Capital One closed my account, unprovoked and without prior notice even though I have been a good customer for over months; the reason I was given, was rejected paymentsThis happened because I used a new account and some of the info was incorrect, so when I attempted to pay my bill twice, the payment did not go through properlyI was told my account would be reopened once I submitted the reason for the errorAfter doing so, a supervisor informed me that the account would remain closed and I would have to apply for a new oneAll representatives so far have admitted this is a new system used and it has caused many problemsMy family owns three more capital one ccs which we will surely also closeThere were NO excessive returned payments and the issue would have been resolved should someone have contacted me to simply use another account to make paymentsIf this is how good customers are treated, then I consider this financial institution a failureGood luck to all other customers, I will be happy to use the credit cards from the rest major institutions that actually have the decency to resolve very simple issuesbe aware my credit score was *** and because of them now is *** with no reason

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it
before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have
reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

I am trying to see why I cant get a better APR,I have ** percent acct # *** I am try to see if I would not be better to just close my acts# *** and move on but I was hoping to get some
help with my acct before I close them!!! so please don't close my accts until I speak with someone!!! also can someone please help me find out how to speak with this person, capital one case #*** this would be a reason to move on from capital one!! I hope to speak with someone soon!! Thanks, *** *** *** to speak to someone about the matters in hopeing to stay on with capital one for sometime to come!!! Thanks

Dear *** ** ***,I’m following up with you about your concerns submitted to the Revdex.com (Revdex.com), regarding information
we’ve reported to the Consumer Reporting Agencies (CRAs), like Equifax and ExperianI’d like to share my findings with you.This account was opened on March 13, 2014, through an online applicationDue to delinquency the account charged off on December 12, 2014, with a balance of $I have confirmed that we are correctly reporting your account as such. The last payment we received was for $194.32, which posted to your account on May 5, 2014. Our Fraud Department confirms that this is a valid accountAll of our account records; your Social Security number and date of birth matched public record information found for you. Our records reflect this account was established with the address of *** *** *** ***, *** ** ***This address has been linked you from May to May We mailed statements to this address for April and May From June to December we sent statements to the address listed above and I have also confirmed that there has been no mail returned to us as undeliverable to either addressI have included a copy of the billing statements for this account from April to December for your reviewIn addition, I have included copies of our letters to you dated July 14, 2014, August 15, 2014, October 13, and November 12, Each of these letters explained that your account was past due and provided options to bring the account currentAs we notified you of this account and the past due status, we will be unable to remove this account from your credit report. The phone number on file of ***, was also linked to you through public records and it was used to initially activate the accountThe account records confirm that there was a call received from this phone number to report a lost card on May 13, There was no fraudulent activity reportedYour account number was changed and a new card with an account number ending in *** was issued to you.If you have additional concerns, please give me a call at ***, Monday through Friday from a.mto 3:p.mPTWhen contacting me, please be sure to have the following six digit phone PIN number available: ***I’m glad to help any way I can.Sincerely,*** ***, on behalf of Capital One

Dear *** *** ***This letter is in follto your concerns to the Revdex.com (Revdex.com) regardinginformation we’ve reported to the Consumer Reporting Agencies (CRAs), like *** and***Thank you for taking the time to speak with me.I’m sorry for the
frustration that you may have experience regarding thisPer our conversationon April 13, 2015, I confirmed with you that you were working with my peer, *** ***,on thisOn April 10, 2015, she faxed a letter to your bank advising that we sent a request tothe Consumer Reporting Agencies (CRAs) asking them to remove the account from yourcredit profileIt may take these agencies up to days to update their records.Additionally, you advised me that you recognized the account, and were aware that you were anauthorized user on the accountI also confirmed with you that you had no further concernsregarding this matter.If you have additional questions or concerns, please give me a call Monday through Friday at*** from 8:a.mto p.mPTI’m glad to help any way I can.Sincerely,***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear belowI left a message for Ms***Her letter was a pathetic attempt to pacify me and the situation at hand by indicating Capital One could not "FIND" any information to substantiate my claimI am substantiating my claim, quite simply my request to have my due date changed was not put in placeI want it put in place now, retroactive to the date I started every week paymentsThe entire reason and purpose for my bi monthly payments was to accelerate my payoff, and reduce the interest paidI would not have gone through this process otherwise. I also want to clarify the late payments, IF any of these "late payments" were during the time frame of my every week payments it is inaccurate, and needs to be corrected I would like this resolved as soon as possible, a mistake was made and it needs to be resolvedI am not interested in another letter portraying how Capital One cannot find the information, that's quite frankly too bad.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** *** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that
this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I
have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

I have a complaint about Revdex.comI informed Capital One that I have a hearing loss in both of my earsI have in the past used a *** phone to help me to see what one is saying, but first I do not have a landline phone set up any more.Second my cell phone was stolen last week, not I would use it, so that I do not have a phoneThe arthritic condition in both of my hands, both wrist and right should has gotten worseI suffer with a peripheral neuropathy in my hands other wise called radiating pain in both handsI suffer with some type of degenerative diseases in my cervical, thoracic and lumbar areas of my back. Under the *** *** *** (ADA) I request for Capital One to accommodate with the option to communicate with electronically and not to discriminate against by giving me a telephone number.I just wanted to express my disagreement in your response to close my case which makes you in assisting a company that discriminated against me in violation of Title three of the ADA.The case was number: ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
Even in the case of me having to leave the country for a new opportunity and having to make sure my loan has been taken care of, Capital One still refuses to help the situationIt's funny actually, because I have my bank accounts and my credit card through this companyOnce my account is paid off, I will NEVER do business with a company that is all about the money and not working with their customersThey really can't write of $Is that really going to hurt the company? They need not to ever contact me againThank you Revdex.com for your help even though I did not get the response from the company I wanted.
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
no it was not resolved far as I know I got no call no letter and last time I looked my report was still locked from them so in days no I got no answer thank you *** *** ps the Revdex.com closed my complaint with out them answering it
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I
have reviewed the offer made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Dear *** ** ***, I am writing in response to your complaint filed with the Revdex.com (Revdex.com) about a credit balance
refund check you received and cancellation of your insurance with Health Extras. I appreciate the opportunity to review and respond to your concerns. Beginning on May 8, 2002, a transaction for * *** *** *** appeared on your monthly statements in the amount of $A payment each month for the amount of the insurance was also applied to your accountBeginning on October 28, 2004, the transaction began billing as Accident Protection Plan in the same amount and with the same phone number as the previous transaction. The amount billed for the transaction increased to $on December 30, 2004, to $on July 26, 2005, and finally to $on January 29, Each month a payment was received for the amount of your coverageBecause Capital One does not have an affiliation with ***
***, we cannot provide a reason for the cancellation of the coverage or an explanation as to why they stopped billing you for their product. When the last payment of $was applied to your account on February 2, 2015, a credit balance of $remained on your accountA credit balance refund check was mailed to you on February 12, 2015, in order to bring your account to a $balanceI attempted to contact you by phone to complete a conference call with Health Extras, but I was unable to speak with you. If you have additional questions or concerns, please give me a call at ***, Monday through Friday from a.mto p.mETI’m glad to help any way I can. Sincerely, *** ***, on behalf of Capital One

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.] The Company did call me with the offer of a credit for two months of interest I did not tell them that I was satisfied with this offer I told them that I was very unhappy with the decision because of bad advertisement However, I did tell them that I would accept the credit but hope they would look further into the matter for future interest on the account for the balance months
Regards,
*** ***

I am financing a auto loan through capital one, when I purchased the car the total amount on the bill of sales was 12,this is a used vehicle, I have been paying on the car since February 2010, it is now Dec And I am still paying so, I called them and told them I have been paying you a month for this vehicle for the past years and according to my calculation this vehicle should be paid for, they told me that I still owe them 6,more dollars due to principal and interest, so you telling me I have to pay double for the car, so I will be paying 24,for a used vehicle, which had to have a motor and transmission replaced after one year of purchasing and now the engine is leaking oil...really Capital one is scam...DO NOT GET ANYTHING through them

Re: Account ending in *** Capital One Case: *** Revdex.com Case No: *** Dear *** *** ***, I am reaching out to you about your complaint to the Revdex.com, about information we reported to the Consumer
Reporting Agencies (CRAs), like *** and ***We value your feedback, and we’re glad to share more information about this. In your complaint, you referenced three account numbers as follows: ? *** ? *** ? *** My research confirmed the above accounts are all one and the same; they are account ending in ***, as referenced above. After reviewing your account and credit reporting information, I found that we are not reporting the account to the CRAsOur records show that this account was not included in the transfer of accounts to *** Card Services, N.Awhen Capital One purchased most of its U.Scredit card accounts on May 1, *** may still be reporting this account and/or the first date of delinquencyPlease contact them directly at ***, for further assistance. If you have additional questions or concerns, please contact me at 800-955-I am available to assist you from the hours of 8:a.mto p.mPT, Monday through Friday. Sincerely, *** ** ***, on behalf of Capital One