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Cashnetusa Reviews (475)

I asked to be put on cash net usas do not call list after recieving a txt message from one of thier employees.(number ***)
I received an immediate "ok" response followed by a FU and FU hard
Sexual harrasment is a felony and should not be allowed for any reasonThis company needs to get control of thier employees

I recently (In January) took out what I knew to be a high interest loanI didn’t make much money at the time (still don’t) but I was confident I could pay it backIt was 29%
Now suddenly it is 174% and they are calling me multiple times a day, even at my jobIf I make a larger payment, apparently it will not go towards the principle, just towards balanceFor example, if I paid $to day, less than $would go toward the principal and the interest will not change
The company refuses to tell me my total balance and cannot tell me on the phone how much of each payment goes towards my principalThey insist I must make the payment before they can tell me thatThey refer me online, and the online website will not tell me my total balance due, or even how much goes to interest and how much goes to principalSo in short, they won’t even tell me how much I have paid or how much I owe
I am not allowed to speak to a manager or anyone with any knowledge of my loanThey tol

Stop! Don't use this money lending service unless you can afford to pay a very high daily interest amount and unending fees, you'll feel you'll never pay this loan off because when you make payment it's only the interest you'll be paying and it keeps buildingIf you can afford to pay back what you've borrowed in one lump sum and the fees and interest then perhaps you'll be okay, but for those of us who can't don't do that borrow money from any other place but if you're going to use Cashnetusa only borrow a small amount even though they'll offer you up to $They have an outrageous daily interest amountYou'll never get this loan paid off it just keeps growingThey get you because maybe you're down on your luck and will us them without considering the very very high interest rateBeware

Cash net USA says I have a contract with them since and I paid on a bill until January of for some type of loan I did not ever open with them!!!!!

this company has deducted funds from my bank account that was unauthorizedI called them times about this issue which they recognized that they had made a mistake, but I was put on hold times for over an hour on each call I was basically ignored about the situation and it's still not solved

I asked for a loan to be put directly in my bank account they said it will be there in one business day once it is approved It was approved on 9/1/and stated it would go directly in my bank account It was not done I contacted them or times and they told me to send them my bank statement to show proof I did not get it I called my bank and they said nothing was pending and nothing there I told them to cancel my loan NO response!

Cashnetusa said I was approved for a loan I gave themand there was no loan deposited to my account and the money I gave them was not given back either they wanted me to give them more I filed complaints every I could

This company ran my credit and attempted to process a loan even though I have a lock on my credit and never received a call to verify, becaise I DID NOT APPLY FOR A LOAN FROM THIS COMPANY!!! They are scammers and need to be shut down

I believe that CashnetUSA is double charging interest on the accountIt appears that a daily interest rate is added to the account and then the daily interests rates for the month are added to the ending account balance to which that total has interested added for the entire month again

On September 7th, I took out a loan with them for the amount of $I had been a customer previously and have taken out three loans earlier in the yearIn June I had received a promotion in email with a code ***The code was for 35% off interest on the first two installment payments
We took out the loan, added the promo code through the app, and we made our two installment payments on time, then paid off the loan Were were supposed to recieve a rebate once the loan was paid off
The interest on the first payment (it was all interest)
The interest on the second payment
After the loan was paid off, we were supposed to receive a rebate of $
I called today to confirm the rebate, and I was first told the promo doesnt exist, then its expired, then I didnt pay two payments, then finally they told me there was nothing they can do because they dont see the promo code that was added at the time the loan was applied for
I then asked for a

I applied for a loan was approvedthey never deposited the money in my account and state that I owe them very difficult to contacti have closed my checking account and hope they don't refer my account to collections, I never received a centIt's a scam not a loan company

On May 24th, I requested a cash advance in the amount of $ I also completed the section to change my bank and account information I received an email that same evening acknowledging confirming the banking information being changed After going on line seeing that the money was deposited into my account, I checked my bank account it was not in it I emailed CashNet, and was informed that the money was deposited into the old bank I contacted the other bank because my checking account had been closed there since February They confirmed that the money had come through and because I still had a savings account open the money went into that account, this was a credit union I asked them to wire the money back to CashNet because by then I no longer needed it, my sister had loaned me the money They could not wire it back to them but agreed to cut a check to them That was done one June 8, I overnight the check to Cashnet it was received in their office on Monday, June 11th

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn June 19, 2017, Ms*** was funded a $payday loan with CashNetUSABefore she entered the loan agreement, CashNetUSA disclosed the Terms and
Conditions associated with the loan, including the Duration, Annual Percentage Rate, Finance Charge, Amount Financed, Total of Payments and Payment Schedule in the form of truth in lending disclosuresMs*** then signed her loan agreement acknowledging that she understood and accepted the terms and conditions associated with the installment loanAdditionally, a copy of the loan agreement was provided to her at - ***@comcast.net - when the loan was approvedAfter a careful review, Ms***’s full account balance has been paid via the debit card on fileFurther, her bank account details have been updatedAt this time, Ms*** does not have an account balance with CashNetUSAWe value Ms*** as a customer and strive to provide the ultimate customer experienceShould Ms*** have any outstanding questions or concerns, we ask that she please contact our Customer Service Department directly at (888) ***-*** for assistanceWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn June 8, 2017, Ms*** opened a $2,limit Line of Credit with CashNetUSABefore she entered the agreement, CashNetUSA provided the
applicable disclosures and Ms*** then signed her loan agreement acknowledging that she understood and accepted the terms and conditions associated with the Line of CreditIn addition, the fees and interest applicable to a cash advance were fully explained in the agreement, a copy of which was provided to her (via email) when she opened the accountAdditionally, Ms*** signed an Automated Clearing House (ACH) Authorization giving us permission to send an automatic debit entry to her bank account on the contractual payment datesWe urge Ms*** to refer to section seven of the agreement, which provides details on the authorizationContrary to Ms***’s assertion, CashNetUSA does not arbitrarily charge interestAs set forth in Ms***’s loan agreement, the interest is 0.8192%, which works out to 299% APR, which is applied daily to the amount borrowed that is outstanding that dayFurther, interest is charged on principal and not on fees or accrued interestAs set forth in Ms***’s, Line of Credit Agreement, there is a transaction fee for every advance requested; the transaction fee is 15% of the total amount borrowedFurther, as set forth in Ms***’s Line of Credit agreement, she will be required to make minimum payments every billing period she carries a balance. The minimum amount due on each due date will be 8% of the outstanding balance and any fees, plus all interest accrued or $200.00, whichever is greater, not to exceed the account balanceIn addition to disclosing the charging structure from the outset, we keep our customers informed by supplying periodic statementsAmongst other loan details, the due date, minimum payment amount, and account balance are shown on each periodic statementOver the course of her relationship with CashNetUSA, Ms*** has requested three (3) cash advances On May 3, 2017, she was funded her first advance of $1,Ms*** subsequently preceded to request two (2) additional advancesAt this time, Ms***’s account balance is past due and our collection efforts have been initiatedTherefore, on October 6, 2017, Ms*** scheduled the following payments to be paid for the past due balance, to be paid via debit cardA confirmation email was sent to Ms***Please note, Ms*** authorized all collection attempts: Date Amount Payment Method Last digits (for bank account and debit card only) 2017-10-31 $190.78 Debit/Credit Card *** 2017-11-30 $190.00 Debit/Credit Card *** 2017-12-29 $190.00 Debit/Credit Card *** 2018-01-31 $190.00 Debit/Credit Card *** 2018-02-28 $190.00 Debit/Credit Card *** 2018-03-30 $190.00 Debit/Credit Card *** Based on review, Ms*** has not made the payments as agreed up to dateCashNetUSA remains willing to work with Ms***; therefore, we ask that she contact our Customer Service department directly at (888) ***-*** to see what payment plan options are availableWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionAs an initial matter, CashNetUSA does not provide financial services to residents of ConnecticutThis is fraud and CashNetUSA is not responsible
for or participating in the complained conductCashNetUSA is not associated in any way with the persons referenced in this complaint that sent the emailCashNetUSA is not attempting to collect any money from Mr*** and has no knowledge of the email that Mr*** mentions in his complaintFurther, CashNetUSA does not have any entity attempting to collect a loan on our behalf. These collectors are fraudulently using our trade name in an attempt to extort money from consumers who may or may not have ever obtained a loan from us. Mr*** is not and nor has been a CashNetUSA customerWhile we sympathize with Mr***’s situation, we cannot take action because the complaint is not related to CashNetUSAWe recommend that he follow the link below to the Federal Trade Commission’s web site for information on how he can protect himself against this type of activityhttp://www.consumer.ftc.gov/articles/0258-fake-debt-collectors We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

I'm tryna find out how do you get your money back for a loan you apply for that never was received I had a loan from cash net but somehow I was told cashnet at the time I was in need of cash and a did the loan was in business getting the loan an paid back until like I said truned into cashnetusa after a few months at first I didn't pay no attention to it until one day I received a letter was supposed to be from my bank saying to go into the office and to sign it an let them fax it which I did again nevu look at the date just did what it said do but when I was at the bank I told them what an why she really was lost but still sent it off so ieft want back to my daughter new house which she had just moved into an what happened was I went check her mail at the old house when after a day passed an my bank didn't put my money back in my account after day's I called an I was told I had made a claim saying I didn't do business with that company when I know I did do business with them an I ha

I was contacted by a man named Roger *** who stated he was a loan officer witnCashNetUSA and they they could give me a personal loan for $Everything he sent me which I still have on my email looked legitimateWhen I contacted Mr *** he told me to receive the loan I had to send the first payment by *** play which I did still believing this is legitimateThen after talking to him he said because of my credit I had to send $by *** play as insurance for the loan which again I did still believing this was legitimateStill not obtaining the loan he asked me if I had any credit cards which I had a Discover cardHe said he would pay the balance which would then I could get the loan but would have to pay him back again through *** playHe paid my card and the next day I reimbursed him through my cardStill not getting the loan he paid my card again and again I reimbursed him on my card to *** playBy this time the amount paid was about $So he paid th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I spoke with someone at CashNet previously and discovered that the original contact was fraudulentI do not hold CashNet Usa responsible in any way and appreciate their quick response
Sincerely,
*** ***

My loan with this company was funded in 4/28/for the amount of $dollars, My customer id is #***Upon signing up I gave a discount code for a rebate which was to return at the completion of the loanDuring the time of sign up no place on the website had anything concerning information on requirements for the rebateMy first payment was due on the 28th of June and I had it extended to the 13th of JulyWhen speaking to the representative, they did not inform me of changing my first payment date would disqualify me from getting my rebateI feel the representative should have known about the rebate requirements and inform me properly before adjusting the date since a rebate code was usedAll my payments were paid on time from the first payment and the loan is now paid off

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12113584, and find that this resolution is satisfactory to me
Sincerely,
Marissa ***

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Address: 555 Mission St., San Francisco, California, United States, 94105

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