Cashnetusa

I applied for a line of credit and the company allowed me As I didn't need but that's what I asked for and receivedI called the company a number of times to find out what my payments would be and was told they couldn't tell me til the middle of the month I was shocked to learn the first payment would be $that was far more than I had intendedI paid the first payment and was more shocked to learn the second payment to be debited from my account would be ! I called, and asked to speak to the manager as none of the customer reps could seem to help.The man got on the phone and admonished me for "not getting an education regarding the terms to keep from him getting calls like mine" and told me I would be paying back 3x the amount borrowed"They could / should have told me the payments when I first called and I would have never spent the moneyThis company is taking whatever they see fit from your account ! I am a senior citizen on a fixed income and their interest rates and repayments are atrociousI wrote Senator Warren, and now looking to see whoever else I can contactDon't borrow from this company !

I had ran up my loan with CashNetUSA between 2013-with the balance of $1,I ended up letting the balance run up but paid it off in full on June 10, But now CashNetUSA is saying they never received an payment from meThey have even sent me to a third collection partyBut I have my bank statement with proof that I paid off that amount with themAnd I have contacted them about it telling them I have proof that I paid off the balance but all they say is I need to talk to the collection agency they have forwarded my account tooI have proof and would gladly show them

On May 2017, someone used my identity to take out a $loan with CashNetUSA using an address in Virginia and a bank account with ***This person did not pay off the loanI have never lived at the address or held that bank account
I was contacted by a collection agency (*** *** ***) by phone on January 25, threatening garnishment if I did not pay the loan off, which had now grown to $
I immediately reported this as ID fraud to credit agencies and CashNetUSA’s fraud divisionI received an email requesting documentation, including a police reportI filed the report on January after receiving the phone callI faxed the requested information several days laterI received no further messages from CashNetUSA and thought the matter was settled
In July 5, I received a phone call from *** *** Partners, who described themselves as mediators, and that CashNetUSA was pursuing their claimI explained the fraud case and e-mailed the sa

Thank you for forwarding the customers correspondence to our attentionWe have honored Ms*** request and updated her account to where she will no longer be able to lto her account with her credentialsWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding the customers correspondence to our attentionAs previously mentioned, before Ms*** entered the agreement, CashNetUSA provided the applicable disclosures and she then signed her agreement acknowledging that she understood and accepted the terms and conditions associated with the Line of CreditIn addition, the fees and interest applicable to a cash advance were fully set forth in the loan agreement, a copy of which was provided to her (via email) when she opened the accountCashNetUSA values Ms*** as a customer and strives to provide the ultimate customer experienceAs such, we have worked out an affordable payment arrangement with Ms*** and resolved her issue in a way that he found acceptableShould Ms*** have any additional questions regarding her account, we ask that she please contact our customer service department directly at 888-801-We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Complaint:
I am rejecting this response because: Their response is ** I have contacted them in the past I will NEVER do business with these loan sharks They always say it will take fourteen days but they never remove me from their database This business is totally unethical in the way they treat customers and prospective customers They are crooks!
Sincerely,
Arch ***

When I signed up for the loan to receive more information the customer service representative never told me the interest rate which is extremely highI took out a loan for the minimal amount expecting to finally get out of credit card debt to only be put back in debt by this scam and fraudulent companyI do not understand how a loan/financial company can charge customers over $3,in interest, which is way more than the principal of the loanCashNetUSA is definitely a SCAM and I will never use this company again

I have requested quotes for my payoff for borrowing money with this companyFor the past three months I am quoted numbers that do coincide with paying the account earlyI was told a three different numbersI am also being made to have a future collection because they are making me make payments for the month of December when this is a payday loanI am only paid once a month so I do not know how I am suppose to pay themThey claim my contract state this, which is unfair for people who receive these loans that do not workThis is an unfair practice and it should be rewritten to fair for everyone to receive loans from them

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionAs an initial matter, CashNetUSA does not provide payday loans to residents of MarylandCashNetUSA is a licensed provider who provides consumers with cash
advances under an open-end line of creditOur license number is At all relevant times, our lending, fees, interest, and charges have complied with the applicable Maryland and Federal lawsOn December 11, 2014, Mr*** opened a $limit Line of Credit with CashNetUSABefore he became bound by the agreement, CashNetUSA disclosed the terms and conditions of the Line of Credit including the Annual Percentage Rate (APR) for Cash Advances, Paying Interest, and FeesMr*** signed his Line of Credit agreement stating he understood and accepted the terms and conditions associated with the line of creditIn addition, the fees and interest applicable to a cash advance were fully set forth in the loan agreement, a copy of which was provided to him (via email) when he opened the accountOver the course of Mr***’s relationship with CashNetUSA he has requested several advances and made only the minimum payments on his accountMr*** always has the option to make additional payments or repay the amount outstanding in full at any time without penaltyAs set forth in Mr***’s line of credit agreement, the annual percentage rate (APR) is percent. CashNetUSA assesses a transaction fee of 25% for each draw that is requestedFurther, if a Principal balance remains in the account at the end of any billing cycle we will assess a minimum charge, as opposed to any interest or Transaction Fees that would otherwise apply, if the total interest and transactions fees for a billing cycle fall below a minimum amount. All of these features were clearly disclosedAs well as disclosing the charging structure from the outset, we keep our customers informed by supplying periodic statementsAmongst other loan details, the due date, minimum payment amount, and account balance are shown on each periodic statementContrary to Mr*** assertion, our customer service department has spoken with him in regard to paying off his loan and the amount that is needed to pay the full balance and the process to make his payment via check and/or money orderBased on the findings of our review, we found no breach in our process that would justify closing Mr***’s customer account while it still holds a balanceCashNetUSA values Mr*** as a customer and strives to provide the ultimate customer experienceShould Mr*** want to determine what his options are in regards to paying off his loan, such as scheduling a payment arrangement, we ask that he please contact our Compliance Department at (888) 801-extfor assistance.We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Yes I took a loan out with Cash Net USA online upon sighing the contact and the terms and conditions we came to a agreement The loan was for $my payment for that amount as was $was due on the May 2/ I call the company on April 26th before the payment was due to ask for a extended payment until June because I had a family emergency my family member passed away in turn they stated they couldn't do that in the state of Florida they can only do a day extension and I would have to sign up with some credit counseling service first and they would have send out forms to sign to do so I told them maybe I could make the payment but if I can' t could I possibly do that the manager said yes low and behold this Company may attempts to withdraw my account for the paymen May , May 8th, and May 10th charge me $extra on there end and then my bank charged $,times which is $And I call them to let them know what hap

Do not accept a loan from this company! Predatory Lending at it's finest! I received an offer in the mail for $ I went to the website and applied It stated I had been approved, however, it didn't give me a payment amount With this loan being a payday loan, I figured the payment would be high because I have had payday loans in the past and with the interest rate they gave at that time I knew it was going to be around $225-$per pay period They have deducted two payments now and neither payment has been the same One payment was for $and the next payment was for $ I logged on to their website and the next scheduled payment is for $ I sent them an E-mail asking for a listing of scheduled payments as a few of the other Payday Loans I have had had a scheduled payment They told me that I would have to go to the website and pull a copy of my statement Well, it took them five business days to credit my account with the $payment and my balance went up and the payment went up At $a pay period, I will be paying them more a month that I pay for my house This is ridiculous Had I known the payment was going to be over $a pay period, I would never have accepted this loan Run from this company! Run! Run! Run!

Cash Net USA representative would not allow my father to pay off a predatory loan of @340% interestThe rep Mike Id#*** was very unprofessional and would not allow him payoff loan earlyHe would not allow him to speak to a supervisor and stated that no one was over himMy father asked him to authorize me on the account so that he could speak to me and "Mike" would not honor his requestCash Net USA stated that the account had to be approved for payoffWhat company has to gave an approval for a payoff???

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn March 15, 2016, Ms*** opened a $limit Line of Credit through CashNetUSABefore she entered the agreement, CashNetUSA provided the
applicable disclosures, and Ms*** then signed her agreement acknowledging she understood and accepted the terms and conditions associated with the Line of CreditIn addition, the fees and interest applicable to a cash advance were fully set forth in the agreement, a copy of which was provided to her (via email) when she opened the accountAdditionally, Ms*** signed an Automated Clearing House (ACH) Authorization giving us permission to send an automatic debit entry to her bank account on the contractual payment datesOver the course of her relationship with CashNetUSA she has requested several advances and has only paid the minimum amount dueMs*** always has the option to make additional payments or repay the amount outstanding in full at any time without penaltyIn addition to disclosing the charging structure from the outset, we keep our customers informed by supplying periodic statementsAmongst other loan details, the due date, minimum payment amount, and account balance are shown on each periodic statementAt this time, Ms*** account balance is past due; however she is not eligible for a settlementCashNetUSA values Ms*** as a customer and strives to provide the ultimate customer experienceAs such, CashNetUSA is willing to address any outstanding questions or concerns she may have regarding her accountWe ask that she please contact our customer service department at 888-***-*** for assistanceWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

I received a call in from a collection agency telephone # ###-###-#### for Cashnet USA I paid the balanceI received a letter from the company stating it was paid in fullI received a called on Oct 29, from Tina *** ###-###-#### stating that I owed a balanceI advised Ms*** that I already paidI believe that some fraudulent activities is going onI need this matter looked into

This company loaned me several years agoThey have taken well over is my best guess, possibly more, and will do nothing to settle this debt I am no longer able to afford plus dollars a month for a several year old loanThey have made more than enough money on this account and they will not work with me

Contacted cash USA for a loan they approve me for a loan for $4,told me that the I had to purchase a *** Play card for $for insurance purposes then that money would be refunded to me once they received the card number and that the money would be deposited directly into my bank account within minutes afterwards the money was never deposited into my account that day which was on a Friday so waited all weekend long call back Monday and they said that I had a red flag on my account in the money was intercepted by some company called the Federal Trade Commission and I would have to pay the $how to get the red flag removed then was told after I pay that the money would be deposited directly into my account again after minutes that never happened then the company told me that they could *** *** me the money but it would cost me another $that I would have to pay through a *** Play card and if I didn't want to do that then they would just refund me the $tha

I got a loan through the company which was a relatively fast and easy process with two exceptionsAs soon as I applied online a very hurried and rather rude gentleman tried to really push the loan on me in such a way that even I, a salesperson as well, would never do to anyoneI felt violated and rushed and to add to it all, the gentleman though trying to be nice was far too rude
My second and main issue is that I was charged for a loan fee, which was actually not supposed to happen because at the time, there was a promotion which nulled the fees if you got approved during that tie (I did, yet I still got charged)

I had applied for a loan with this company They stated that I had to send them $because of my low credit score so that they could set me up on their Credit Repair Program I asked them was that that ALL I had to pay them and I was told YES Then I called for status of my application and was informed that I had to pay them $for the first months I was appalled I don't have the money to do this and the reason that I made this application was so that I could pay some bills, move and pay on my recent surgery and student loans I have contacted this company and in a text that John P *** sent me, he said and I quote, "Mrs*** I'm sorry but your application has been denied I've better things to work on Please cooperate and complete the process so that we can provide you with the loan Regards, John ***" I have continually asked for the $that I sent this company back I had to take out a loan to send this to them and I am NOT Happy about that L

CROOKS.I called today to pay an extra toward PRINCIPLE so the interest isnt so bad..My payment ISNT due for another DAYS.After getting a SALES person within a few seconds of calling,they put me on HOLD minutes,I called back..On HOLD AGAIN for and I hung up AGAIN...(They put you on hold in hopes you hang up and dont pay them)...They told me that I CANT choose where my payment goes and if I pay,it will ALL go towards the payment that ISNT for another days.I said I WANT TO PAY and put it towards PRINCIPLE ONLY and still make my April payment as SCEDULED..BULL *** This is thr First time in my years ANY COMPANY wont allow early payment toward PRINCIPLE...My car company does,my house company does and EVERY OTHER LOAN I habe ever had allowed early payments to go toward Principle...Any lawyers out there find this to be ILLEGAL? Seems ILLEGAL that my EARLY *** PAYMENT cant be put towars MY *** LOAN on Principle...I Will post this NEGATIVE FEEDBACK untill they allow

They loan money to teenagers that are mentally impaired and turn it over to a collection agency to harass the parents and double the amount every yearThis sm needs to be run out of the country or put in jail no one in there right mind should ever use this company