Chase Home Finance

Review: Hello, how are you?

I had an apartment at [redacted], NY 11354.

In 2010, Chase started the foreclosure on my apartment when I was behind on my mortgage payments for just one year. At that time, I was in the middle of processing my home mortgage modification. I spoke to Chase and told them if I had failed the home mortgage modification, I would try to sell my apartment by myself as full sale.

In October 2012, I sold my apartment to an interested buyer, however, his bank rejected his home loan and he could not buy my apartment. At that time, I called Chase and told them that the contract was nullified because of the new buyer's rejection for a home loan. Therefore, I begged the bank to wait several more months while I find a new interest buyer. Chase told me, "Don't worry about it" so I continued searching for a new buyer.

I finally found a new buyer and closed the deal on April 8th, 2013.

Both the buyer and I were very happy that this deal was made. However, on April 19, 2013, I received a check from Chase titled, Independent Foreclosure Review Payment QSF for $1,000.00.

I was very surprised because I had sold my apartment for full sale, but I received this check for a foreclosure sale. I called Chase asking what happened and they told me my apartment was foreclosed. I was unnecessarily charged for foreclosure even though it was a full sale.

I was charged an extra $17,610.95 for Corporate Advances for Foreclosure Fees, Costs, and Disbursements, $150 for Attorney foreclosure, and $300 for Attorney Foreclosure Costs for a total of $18,060.95.

I have tried discussing my case with Chase over 20 times, but my efforts were futile and my money was not refunded which is why I am now filing my complaint to Revdex.com.com.

To reiterate:

1. I sold my apartment for full sale and not foreclosure.

2. I never asked for the $1,000 that was sent from Chase as a reimbursement for foreclosure because my apartment was not foreclosed. I have not cashed that check because my apartment was not foreclosed.

3. I was planning to pay off my loan for my primary resident house which is located at [redacted] NY 11354, but because of these wrong charges, I am behind on my mortgage for about 3 years and now I am in a foreclosure status.

In Conclusion, I am in need of the refund of $18,060.95 which I was wrongfully charged in the first place. If I was not wrongfully charged, I would not be behind on my mortgage payments and I would not be on the verge of foreclosure on my primary resident house.Desired Settlement: I would like to be refunded $18,060.95 because I was wrongfully charged that amount as foreclosure fees even though my apartment was sold by full sale and not foreclosure or short sale.

Review: A mortgage payment was mailed to the wrong address resulting in a late payment. The payment was corrected when wrong address was noticed. However, this resulted in a downgrade of my credit rating when I was trying to obtain a loan. I called Chase and sent them all evidence that check was mailed to wrong address. They agreed that this was the case, but when I asked for something in writing on Chase letterhead that I could give to the person working on my loan, they told me this was not possible. I told this to the person I as working with (it was an attempt to refinance my mortgage). She told me they should be able to do this and to contact the Revdex.com. It seems like a simple enough request. I am trying to get my credit information corrected. All I want is hard copy stating that my late payment was due to an address problem, not a deliberate attempt to not pay my obligation. My payments to Chase over the years have always been current.Desired Settlement: A note from Chase stating the reason for late payment of mortgage was an address error and that I brought my account up to date in timely fashion.

Review: When we took a loan on a property the agent closed at my home and took fingerprints. I was very hesitant to give finger prints but the agent stated it was a requirement of the bank . I t was particularly uncomfortable since she also had copies of our licenses and we were fully identified. I am very concerned given the occurrences of identity theft. I am very uncomfortable. The property was [redacted] Street, Newburgh, New York.Desired Settlement: That CHASE at least confirms in writing that the fingerprints were destroyed or in some way assure that I do not have to worry about identity theft arising from this act.

Review: JP Morgan contracted with an outside company for debt collection - [redacted] Loan Servicing - complaint filed as below

I have not been able to obtain a reasonable and timely payoff for a mortgage

Requested payoff 8-26-13 and furnished purchase agreement and all legal documents.

Rec'd estimated payoff and requested final again on 9-6-13 did not rec. until 9-17 only after several attempts via email, online and phone and fax. Rec'd payoff inflated over 11K from estimate.

Mtg. company filed foreclosure on 9-10-13 knowing there was a purchase agreement on property.

Title company requested reduction in fees by 1700 to close prior to foreclosure. Mtg. Co. sent to sheriff for processing of foreclosure after promises to send revised payoff.

9-20-13 unable to close again because payoff was expired. Attny confirmed that payoff was transmitted to mtg. co but they would not release.

9-23-13 I faxed request for payoff-no repsonse

9-24-13 I faxed request for payoff - no response

I have contacted the mtg. company many times only to be allowed to speak to the same individual who claims he has to speak to his manager. Contract date of purchase agreement expires 9-28-13. By the time this is resolved it will be too late for me but not for other victims.Desired Settlement: Ability to obtain payoff statement to close property sale no later than 9-28-13. I have exhausted all other attempts. If this saves one person from unethical practices by both companies then justice has been served. I am happy to provide any and all documents, emails and other forms of communication if requested.

Review: They have serial things wrong for one they have us showing on collection agent as we our in foreclosure but we are not I have health issue and so I have al aid helping with doing a loan but they even give her problems with even doing the HARP loan correct we have been fighting JP Morgan with doing a loan with us since 2009 and with this issue going on for so long and my health issue roof got damage and our house ins gave us money to fix the rook but they held the check because in state of al has a law that the check had 2 go 2 Jp Morgan Chase so the roof was done wrong and now the roof is got leaks showing so bad it will fall in and has mold which is bad for my breathing problems and now because of roof leaking down back side of house the hard wood floor is bucking up and cause me not to be able 2 walk on it for I have one foot that had surge and I have to drag foot so if I walk back on the back side of room I will fall for the floor is in bad shape and now it looks like waves it goes up and down very damages for any one 2 walk on and Im in a wheelchair and dont know what 2 do for JP Morgan tells one thing one day and another the next day and the bad thing is they want 2 charge us more than what we paid for the house we start out owing 77/000 for home and now with all their lies and cheating we even have the paperwork where they state it was their fault when HUD was suppose 2 help us the lady from Chase saud they where sorry but they never fix the problem we even have a statement in writing that that legal service could not get Chase 2 work with them so maybe this way can helpDesired Settlement: DesiredSettlementID: Billing Adjustment

I want it off the credit bearua about the foreclosure and I want my house paid for clear and league and I want money for pain and suffering to my health and my breathing problems I also need money 2 fix my home back up 2 be able 2 live in and Im not sure how much it will take 2 fix it up

Review: Throughout the last year, I have repeatedly had problems receiving a bill from Chase for my mortgage payment. Many times I receive this after the due date has passed. In some months I do not receive it at all. In June 2014 I did not receive a bill for my Chase mortgage. This caused me to be more than 30 days late with my payment. This was the first and only time this has happened. This was reported to the credit bureaus, and is a negative mark on my credit report. I called Chase on 6/10/15 and asked for help in removing this mark. The Chase representative told me that she could not remove this negative mark from my credit history. She repeatedly told me that it was not Chase's responsibility to make sure that I receive a bill. I asked to speak to someone else that had the authority to help me. I was left on hold until for a long period of time. I was finally told that that department that made those decisions would not speak with me. I asked to speak to her supervisor and was told that the supervisor was busy and I would probably need to call back later. I have been a customer of Chase for a very long time. I have 3 accounts with Chase and expected some help with my problem.Desired Settlement: I will be satisfied with a removal of the negative mark from my credit report. I do not need an apology for my treatment over the phone. I would also like some adjustment to Chase's billing to make sure I receive all future bills in a timely manner.

Review: Three years ago my family and I got into a financial hardship due to me losing my job. I was unemployed for a period of 3 weeks and was denied unemployment benefits which made it practically impossible for me to pay certain bills including my mortgage. When I finally got a job I was being paid $4 less per hour. My mortgage got behind 2 months and since then I have not been able to catch up although I kept making payments. I have been contacted by Chase several times in the past 3 years with them offering me their help thru a mortgage assistance program. I applied for assistance 6 different times and all of them were denied due to missing documents, according to Chase me sending my documents to late, different reasons. I was finally approved for a repayment plan paying $250 more a month until finally catching up. I accepted the plan and started making payments in June 2014. When I called to make the second payment I was told that the repayment plan was canceled due documentation not being sent on time. I filed a complaint with the Attorney Generals office and was contacted the same week by a customer service person from the executive offices of Chase. The lady, [redacted], tells me that my case was being reviewed and that she would reinstate my repayment plan in a matter of a few days. Finally I got a call from her after about a month and a half saying that my plan was reinstated and that she would be sending me documentation thru the mail which she did and to keep making my monthly payments as they were appointed to me. The last payment I made was on November 19th 2014 of $950. I was contacted by Chase on November 28th asking when was I going to be able to pay the remaining balance as my mortgage was behind and could be referred to foreclosure. I told the person that her call was confusing me and that I was under the impression that I was on a repayment plan and she tells me it was canceled again. So I got called a second time by Chase asking me if I wanted to try again for assistance.Desired Settlement: I would like Chase to let me know if I am on a repayment plan or not as I was called this Friday December 26th 2014 asking me when was I going to be able to make my required repayment plan payment of $950. There is something terribly wrong with their communication amongst each other and is confusing me very much. All I want is to stay in my home and not have to worry about it being taken from me in a foreclosure. I really need help. Thank you.

Review: I contacted Chase -- my current lender -- in March 2014 in regards to applying for an assumptions loan to release my now ex-husband from the loan and co apply with my stepfather. When contacting Chase, the rep verified my loan type was a [redacted] loan and that I was eligible for an assumptions loan. Since this time, I have continuously followed up with Chase -- going through a series of reps -- on the status of my loan and WHEN actually receiving an actual LIVE person on the other end of the phone (as most times voicemails is what was received) I was informed that additional documents were required. This has gone on for months, and with at least three different Chase reps assigned to my account. It is now August 2014, and the latest Chase rep assigned to my account, [redacted] informs me that my application was forwarded to Underwriting on Friday, Aug 15th and is under review -- this is after receiving a third assumptions package on Friday, Aug 15th because supposedly my loan process had been closed and required re-activation by means of completion of this third package.... ?!?!?! Does this make sense? [redacted] goes on to tell me that my loan is a [redacted] loan and this type of loan requires a blood-relative co-applicant. My co-applicant is my stepfather, and has always been my stepfather -- I was told this for the FIRST TIME in FIVE MONTHS of processing time. The first rep assigned to my case, [redacted], was never available to speak with so I requested another rep assignment. [redacted] was the second rep assignment, briefly handled my loan and within weeks he informed me that [redacted] would be the assigned rep. Do you feel as I do -- confused, frustrated and being stringed along -- in reading this summary of service? Now although not given the official 'rejection of assumption loan' -- it was somewhat insinuated. Why was this not addressed sooner? I feel Chase has treated me unfairly and has no gainDesired Settlement: If this 'blood relative' policy was in fact reality, it should have been addressed sooner, and I should have not been informed incorrectly in Chase stating I was eligible for this assumption loan. You don't address this policy 5 months later, three packages later and my whole life's documentation requested if this were the case. Chase should honor my application and approve it, as I have a very lengthy positive history with Chase as my lender and have always paid timely. In this whole process, Chase has also negatively affected my credit score by pulling my credit multiple times -- at least by 40 points. Is this their strategy in a reason for rejecting my assumptions loan? Unfair, conniving tactic! Revdex.com please help!

Review: Dear Banking Professional:

I have been a Chase Bank customer since 2009. During that time, I have enjoyed my experience with Chase greatly. I have a 30 day late payment on the below referenced account in the past 24 months. While there is only one late payment charge on this account, I have never been late before or after this occurrence. I am writing to see if you would be willing to make a "goodwill" adjustment to your reporting to the credit agencies. I fully recognize my responsibility with respect to payable accounts and have made the

necessary adjustments online to avoid this in the future.

I had setup a payment between my checking account and mortgage to at that time, but didn’t realize I was short of funds by very minimal. When this late payment occurred, the business that I owned was taking big losses and it was affecting me personally. I never realized that owning a business was so difficult, especially when other people depend on your success to survive. The emotional and financial stress set me back a little, but I finally got back on track.

My overall credit worthiness is excellent, except for this one late payment and these will have a negative impact as we begin the process of buying a new

home with my fiancé. This late notation will likely preclude me from taking advantage of the low interest rates now available. Since this notation does not reflect my

overall credit worthiness, I am requesting that you give me a second chance at a positive credit rating by revising this late notation. I sincerely hope

that there is redemption at Chase Bank and I beg you for such consideration.

Please let me know if any additional documentation would assist you in reaching a positive outcome, and I thank you for the time you have spent reading

this letter. Again, it is my hope these can be removed.

Sincerely, [redacted]Desired Settlement: Removal of late payment.

Review: I was LIED to. I was told when I refinanced my mortgage that refinancing would NOT change my LTV to remove my PMI. I specifically asked and was told by CHASE that removing my PMI would be based on my original loan, not the refinanced loan. I was also told that refinancing would make my PMI deductible - WRONG. Today, I was told that to remove my PMI it is now based on my current loan. After 10 years and saving to finally get this albatross from around my neck, I am told that I must have 350000.00 to remove it. I have had a mortgage with CHASE for more than 26 years and they can't trust me? I have an impeccable history with them and, am currently and have been for years, one month ahead on my mortgage.Desired Settlement: I want CHASE to be an honorable institution and stop gouging the little guy. I want the guy reading this to stop being so greedy and give me what was told to me so that I can get rid of the PMI on my mortgage. I want someone to be a 'real' banker and not just an automaton that should really be replaced by a computer.

Review: I was trying to refinance my mortgage with another bank. Chase sent a buyout payment to them and then on closing day sent another payoff with a higher number. Chase billed me for 2 insurance policies from my escrow, and put me in the negative and then said that I owe them because of their error. They see that they did this, but would not fix it so that I can close on my refinance thus costing me thousands of dollars.Desired Settlement: If Chase causes me to not be able to refinance because of their uncooperative policies. I feel that Chase owes me the money it is costing me that I am loosing not being able to cut my mortgage down to 20 years from 25 years along with a lower interest rate. This is a substantial amount of money.

Review: Below you will find an email that I sent to Chase Manhattan Bank on 6/5/14 regarding fees I was charged that I am disputing. I have copies of emails from Chase regarding these inspection fees and multiple explanations of what they even actually entailed or why they were even supposedly performed. Still even now, I have no idea or clear explanation of why these charges are being added to my account. The frustrating aspect is that with every phone call or email the representatives of Chase are unable to actually give definitive, correct answers and seem to make things up from thin air. The fact that they continued to charge me for inspections being performed in subsequent months made little sense with the explanations I was given. My vague understanding from numerous calls and emails is that my account was past due and the inspection was done to determine that my property was not abandoned. That explanation falls apart however, when they then sent an additional charge for yet another inspection being performed on 5-1-14, a time when my account was paid up-to-date and I had already disputed the first two inspection charges. Additionally, what they probably did not expect was that since I have literally not left my house in over a year due to my disability, that I would demand proof of these phantom inspections because I do not believe they were performed. In the end their explanations regarding the inspections rang hollow and I requested copies of them, which Chase wrote back stating they could not find copies. I told them that since they could not provide proof this service was performed and I never saw anyone on or near my property that I consider these charges to be completely fraudulent. You will see in the letter below that they then started sending notices of this new BPO charge, again with no explanation and the timing being just a bit coincidental with it being sent the day after I made it clear I was not paying the inspection fees without proof.To be clear my account had been past due and the last two years have been very difficult with my dealing with becoming permanently disabled and the financial ramifications. I have no issue with late fees or other legitimate charges, but these charges just cannot pass the smell test. I have been able to keep my account current in the recent months, yet they continue to send notices of inspections and other undefined charges. Even now Chases representatives seem to be unable to provide basic information such as what I owe on my account. Luckily for me I had not written this letter to you at the B.B.B. by my own self imposed due date of 6/16/14 because I was ill. This enables me to further show a pattern of Chase giving me incorrect information and possible purposely causing my account to be once again past due. On 6/14/14 at 8:17am I called Chases 800 number to make my June payment and was told by their representative that all I owed was $61.24 and she took that payment. In fact, I questioned that amount numerous times during the call but she assured me that was all I needed to pay. At that time my account was limited to me so I was unable to verify what I was told by viewing my own account online and completely dependent on Chases representatives providing me with accurate information. Yesterday Chase sent me a notice dated 7/1/14 stating my 6/15/14 payment is past due and that I owe $ 337.72. While Chase has not yet had a chance to reply to my latest email dated 7/4/14 regarding this and my request they pull up the tape of that conversation that proves their representative gave me incorrect information, provide me with a written apology and to ensure any late charges imposed are reversed, Im including this information to support my claim that Chase is purposely acting in a retaliatory manner with a clear pattern of harassment emerging. You will see in my latest email that I allege that either Chase does in fact hire incompetent is or they are purposefully engaged in fraudulent practices. Email to Chase on 6/5/14First I will reply to your last message stating you are unable to find a copy of the inspections that you are charging me for twice. Clearly, I have stated unless you provide me with the ACTUAL PROOF of such an inspection taking place I am refuting the charges. After three attempts to get the proof from Chase that these fees are in fact true and can be proven, you are now writing you cannot find any proof, but neglected to say the two charges for the phantom inspections have been removed. I expect to be notified the charges are removed within 7 days in writing. Secondly, I found it highly suspicious that yesterday I received another letter written on 5/14/14 with additional, unexplained charges to my account. The explanation is as follows:Valuation BPO 03-03-2014 $78.00 My first question is how a banking institution as large as Chase can send out such letters with absolutely no explanation of the abbreviations and acronyms you use or the charges. According to Dictionary.com that may mean: BPO 1.bargain purchase option 2.blanket purchase order However, since it is not really my job to ascertain what you mean, I must once again ask for an explanation of these new charges. I will let you know I already dispute the charge based solely on the coincidental nature of the charges being added the day after you notified me you cannot provide proof of the inspections. On first blush these new charges certainly feel like harassment and retaliation, but I will withhold making that claim until you actually provide an explanation of these new random charges. I will be contacting the Revdex.com, the Attorney General and whatever other governing offices oversee banking institutions they can refer me to if the disputed charges for the inspections are not removed from my account within 7 business days. I expect a written letter sent to my home address before 6/16/14 stating the inDesired Settlement: My desired outcome is that Chase provides proof that the inspection charges that they cannot substantiate have been removed from my account. That they provide an explanation of the BPO charges and substantiate these charges are accurate since they still have not addressed that issue.Additionally, I expect they research through their own recording my claim that I tried to pay more on 6/14/14 then the $61.24 and that their representative gave me incorrect information either by design or the typical incompetence of their representatives. As of this time the only issue they seemed to address was to remove the hold on my account that limited my access and I only know that because I went to the website yesterday to lodge my most recent complaint. On 6/14/14 it was still limited and my only recourse was to call their 800 number. Besides lodging my complaint with you at the Revdex.com I would also like advice in who else to contact such as the Attorney Generals office and any other

Review: I was sent a letter by Fed Ex from a [redacted] on Monday, April 15th and asked for me to contact her by April 18th at [redacted] I have tried every day since then and have left multiple messages. I have not received a response as per the promised 24 hours noted on Ms. [redacted]' voicemail. It is as if they do not want to address my concerns that I relayed Mr. [redacted] I entered into what I thought was a wonderful program that would allow me to sell my home which was in a foreclosure that I could not stop. All I want is an opportunity to start fresh. We are just the forgotten middle class that no matter what, we lose. Thanks for nothing!Desired Settlement: We entered into the Chase Home Incentive Program in the Spring of 2011. All I ask since we complied with all of the requirements that Chase would remove any late payments from that time until the time we sold our property. We do not dispute that we had late payments but life had taken my entire family down and would like a fresh start. I am hoping that Chase would show mercy on this one middle class family trying to put the pieces back together again.

Review: We got a letter from Chase in November 2013 that our escrow was shot on our mortgage account number [redacted] by $828.32. It said in round figure our payment would be $905.00 if not paid and $835.oo if paid. We paid this shortage and the payment cleared my account Dec 3. As of today they are still billing for wrong amount of $905.00. We call each month and they say oh I see you paid the shortage and I will fix and you owe approx. $833.00. Yet they do not fix it they get our payment leave it unapplied and bill us again for $905.00I want this billing error fix now. They need to correctly apply the payment of the escrow shortage and only bill us for the correct amount of roughly $835.00Desired Settlement: Escrow shortage payment correctly applied payments we made correctly applied since we paid what were told was due and to be billed correctly for around $835.00

Review: Chase bought [redacted] paper and are charging us an additional 2.20 per month for anticipated escrow-rather than pay the exact amount when due at the end of the year-not legal and not correct business practice. They said they are charging for anticipated raise in taxes but Jackson county just lowered our taxes in 2012 and said yesterday they are not raising any taxes on this property this year in 2013. So Chase makes every one pay a 2-3$ charge a month and make millions off the interest and we suffer for it, not to mention the legality of the scam. It would be as if you called in sick for the 15th of April because you anticipate you will break your arm that morning- ridiculous!!!!!!!!!!oDesired Settlement: The company is already under investigation-they should be forced out of business and people should go to jail-a blatant scam-Thank you.

Review: Chase completed my mortgage loan modification on October 01, 2011. I have honored the modification agreement and have made all payments on time. Chase has not honored their end and has not been reporting my account payments being made since the modification. Chase reported me as owing $13,220 in past due payments and over 120 days past due, which has destroyed my credit score. The last report was submitted on November 14, 2011. I have contacted them on multiple occasions and have been passed on from department to department without no results. I requested a letter stating that they have reported my account incorrectly, but I was told they don't do that. I explained to chase that I am pending an employment start date and that my new employer is running a background check which includes my credit report, but they still refuse to help me. This is very wrong and should not be allowed to keep happening to any customer. They report the bad, but don't see the urgency when having to report the positive. How is is right for chase to destroy a customers credit scores even when they make payments on time; not right at all.Desired Settlement: Need my credit report to properly reflect that I have made payments on time since the modification was completed on October 01, 2011 and for them to ensure the credit bureaus correct their reports/my credit score. Additionally, I request that they send me a letter stating they reported incorrectly since October 01, 2011 and that my account is current/pays as agreed immediately.

Review: Chase took over our home loan from another mortgage company. It has been a huge mess since that time. Our taxes and insurance have went down but our payment has continued to go up. When we called to find out why we were told that they( chase ) had payed my previous insurance company as well as my current company in error. We were assured it would be fixed but they seem to be covering their tracks very well. When we called back we were told they payed our current company 3 times in one year. I called back again to see what the new story would be and they said they had no record of us ever being with Ga farm bureau and it showed we did not have insurance for the first year we bought the house. The girl finally said that so many people had looked at our account their was no telling what has happened. All notes about them paying farm bureau had been erased. She said there was nothing about farm bureau in our account. Chases is covering up the fact that they paid farm bureau and usaa at the same time. Every time we call we get a different story. I have asked for supervisors to call me and I have been refused. I have talked with customer service and low level supervisors.Desired Settlement: I do not want a customer service rep, low level supervisor to contact me anymore. I want someone at the corporate level that can fix this. I want the money refunded back to my escrow and for my payment to be what it should be and not 300 dollars more a month.

Review: October 2, 2014

Dear Legal Dept.

I am writing to you because We believe our mortgage is one of the mortgages that was miss represented to Gennie Mae appraising for more than it was worth.

There was two appraisals done on the same day and both reported a water well and a septic system on the property. THERE IS NEITHER. This is a rural property

and does not have city water or sewer. We have to rent the property next to us for the use of water and septic. The owner refuses to sell and will not grant permission for anyone else to use it. We therefore can not sell our property. We are stuck with a property that is not worth near as much as was appraised for.

We have tried to bring this to the attention of Chase Mortgage Co. for the last 5 years. We called many many times. We wrote letters of which we have copies, and proof that we sent them. We have boxes, and boxes of papers.

We worked for over 4 years and finally Chase gave us a loan modification.

They never addressed the appraisal question. The modification only lower our note a small amount and we are still underwater.

We have tried a short sale and of course we can not sell the property without a water well and septic system and there is not enough room to put them on the property. There are only 4 small lots (50 ft x 100 ft).

All we ask is that Chase Mortgage Co. do the right thing and give us a mortgage for the true appraised value. It took me 3 1/2 years to get Chase to send me a copy.

The appraiser still refuses to give me a copy. I understand Chase got a big fine. That has not helped us. We have talked to a lawyer but hope we do not have to go that route. [redacted]Desired Settlement: Consumer did not specify but appears to desire appraisal and mortgage to reflect the true value of consumer's property.

Review: I filed bankruptcy in 2011 on my property located at [redacted] and it was discharged in 2011. I have not received any correspondence from Chase since. I contacted chase to see what the status was. I was told that chase will not be foreclosing and the loan has been charged off and they have no further interest in the property and it is my responsibility now.Desired Settlement: I would like for chase to allow a deed in lieu, foreclose, or remove their lien from the deed if they have no further interest and allow it to be sold for back taxes so my name can be removed.

Review: Following an approved short sale in 2012, Chase continues to report a deliquency and balance on the account, and have miscoded to the credit reports.

In August of 2012 a short sale of our home at [redacted] was approved by Chase (loan # [redacted]). We supsequently moved out of state. Since the short sale, Chase has misreported the short sale. They claim that we have a $177,000 deliquency and balance, despite our documents showing the short sale approval and the wire receipt of funds sent to them. We have contacted Chase on multiple occations, and have petitioned the credit reporting agencies to correct the incorrect data, but both parties refuse to change the information.Desired Settlement: We would like Chase to correctly report our short sale from 8/2012. We request it be categorized as "Account paid in full for less than full balance" and under status "paid in settlement".