Chili Peppers Tanning

Hello,We have been in contact with Ms [redacted] to address her concernsShe has our contact information should she have any additional questionsThank you

Complaint: [redacted] I am rejecting this response because:Eppicard is very unprofessional, one manager told me they will have my money on my card, one told me they recieved my paperwork, one was supposed to cancel my card over a mobth ago, I have had serious fraud in my name, my entore social security number my personal information, im lividI emailed once again brandon the copies I have for back up, thank god! Regards, [redacted]

To whom it may concern,I have addressed [redacted] concerns [redacted] has my contact information should she need further assistanceThanks, [redacted]

The [redacted] contacted [redacted] December 15, to address her concerns [redacted] has the ***’s contact information should she need further assistance

Complaint: [redacted] I am rejecting this response because: I explained very specifically in my complaint what my issue with eppicard isI want a letter mailed to me not to have me call them or contact them further, but explaining why my card was cancelled exactlyIf it was canceled with no warning to me due to a compatible I used my card at being breached, I want to now what company and why I wasn't notified before my card was cancelled! ! I want an explanation not to keep talking to people who give me different answers!!! Regards, [redacted]

[redacted] paperwork has been received, and forwarded to management for review.We will notify the cardholder once a decision has been made on her claim.Thank you, [redacted]

Hello, We have reached out to Ms [redacted] to offer our assistanceShe has our contact information if she should have any questionsThank you

We have made multiple attempts to speak with thecardholder; however have been unable to do soA letter was mailed to Mr[redacted] on 08/06/urging him to contact our office directly should herequire additional assistance.Thank You, [redacted]

To whom it may concern, Multiple attempts have been made to speak with [redacted] directly regarding her complaint that was denied due to conflicting informationOnce we are able to speak with [redacted] we will determine the most effective way to assist herThank you, [redacted]

The CAG is working with Ms [redacted] and has opened a dispute on her behalf Ms [redacted] has been provided with the CAG's direct contact information and CAG will continue to work with Ms [redacted] while the case is being resolved

We called and advised Ms [redacted] her case has been given to a Fraud Analyst for a secondary reviewOnce a final decision has been made we will follow up with the cardholderThank you, [redacted]

Hello, We have spoken directly to Mr [redacted] and have addressed his concernsThank you

The CAG contacted [redacted] regarding her concernsAfter review of [redacted] 's concerns the case was re-worked and was closed approved [redacted] has been provided with the CAG's direct contact information if she has any additional concerns

Chesilin [redacted] ID: [redacted] To whom it may concern, Ms [redacted] has been contacted regarding her concerns and has been assisted with the issue If she needs any further assistance she has our direct contact informationThank you, [redacted] Cardholder Advocacy Specialist Card Services, Center of Excellence tel [redacted] fax [redacted] Tell us why here

CAG has been working with Ms [redacted] and the case has been resolvedMs [redacted] has been provided with Direct Contact information if she requires further assistance***

We called and spoke with Mr [redacted] on 08/10/The cardholderwas advised that we received his paperwork in relation to his dispute, and thecase is currently pendingWe are currently awaiting a response from ourinvestigatorThe cardholder will be notified once the case has been worked.Thank you, [redacted]

[redacted] has been in contact with the constituent to address her concerns

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and am glad that a human being has actually made contact and provided a number to be reached at [redacted] was very polite and seemed to be helpful Regards, [redacted] ***

Hello, We have been in touch with [redacted] to assist her with resolving her issues [redacted] has our direct contact information should she need to contact us for any questionsThank you

We called and spoke with the cardholder on 09/13/A credit was issued to Ms [redacted] account on 09/for the fees she has encounteredWe also provided the cardholder our direct contact information in the event she requires additional assistance going forward