Chili Peppers Tanning

Hello, We have been in touch with Ms*** to address her concernsShe has our contact information should she have any other questionsThank you

Hello, We have reached out to Ms*** to address her concernsWe will continue to work with her until we can find a resolutionOur direct contact info is as shown below
Thank you,*** Cardholder Advocacy SpecialistCard Services, Center of Excellencetel ***fax
***

Hello, We have been in touch with *** *** to address her concerns*** *** has our contact information should she have any follow up questionsThank you

Complaint: ***
I am rejecting this response because:Hi my name is *** *** and my case was close out and I would like it reopen it was not resolved I am still missing over dollars the company contacted
me and awns me papers stating that it was closed because I received my money and I haven't I only got partial and I want full payment they mailed papers out that made no sense at all I would like the case reopen to get rest of my money
Regards,
*** ***

The CAG has left multiple messages at the contact information provided by Mr*** without any responseIt appears that Mr*** concerns have been resolved but he is welcome to contact the CAG directly with any additional concerns

Hello, We have been in touch with Mr*** and have assisted him with his issuesMr*** has our contact information should he require further assistanceThank you. ***

Hello, We have been in touch with *** *** to address her concerns*** *** has our contact information should she require additional assistance

Dear *** *** I received your voicemail and I appreciate you returning my call. At this time, we are still researching the issues outlined in your complaintWe will follow up with the cardholder once this matter has been resolved

We called and spoke with the cardholder on 09/10/A request was submitted to our Project Manager to assist us in sending the cardholder her statements along with getting the dispute createdWe also provided the cardholder our direct contact information in the event she requires additional
assistance.Thank you,***

The CAG reached out to *** *** and was able to address her concerns. *** *** has been provided contact information for the CAG so she can contact us directly if she has any additional concerns in the future. At this time though *** *** does not appear to need any further
assistance. Thank you, ***

We called and spoke with *** *** on May, 02, The adjustment has been made to *** ***s Eppicard, and he no longer requires assistance at this time. Thank you,***

Hello, We have reached out and spoke to Ms*** to assist with her concernsIf further assistance is needed, please contact us shown below
Thank you,*** Cardholder Advocacy SpecialistCard Services, Center of Excellence
*** ***
*** ***

We called the cardholder and left another message with our contact information, we are currently awaiting additional correspondence.Thank you,***

To whom it may concern, Multiple attempts have been made to speak with *** *** directly regarding her complaint that was denied due to conflicting informationOnce we are able to speak with *** *** we will determine the most effective way to assist her. Thank you,***

Hello, We have spoken to *** *** and are assisting her with her concernsThank you

To Whom it may concern,Multiple attempts have been made to speak with MsWright directly, and a message was left with our direct contact informationWe also pulled all calls made in the month of November to ensure proper protocol was followedAdditional information is needed to determine the most
effective way to assist *** *** with possibly filing a dispute.Thank you,***

Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We called and confirmed with the cardholder that her eppicard was recieved, and she no longer requires assitance at this time.Our direct contact information was provided should she require assistanance going foward.Thank you,***

We have made multiple attempts to speak with Ms*** in relation to her caseWe are currently awaiting additional correspondence to determine the best way to assist her. Thank you, ***