Chili Peppers Tanning

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We have made multiple attempts to speak with the cardholder; however have not been able to do so. We left a message with our direct contact information should the cardholder require additional assistance.Thank you,[redacted]

CAG reached out to Ms. [redacted] to discuss her complaint and was able to assist her with her issue. CAG will provide Ms. [redacted] with direct contact information so that if she has any additional concerns she will be able to contact CAG directly

A review of Ms. [redacted]'s account has determined that additional information is needed from the cardholder in order to process her claim. We called and left our direct contact information on her voicemail, and are currently awaiting additional correspondence.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello, We have attempted to contact the cardholder via telephone & email. Please have Mr. [redacted] contact us via telephone below to resolve issue.Thank you,[redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence[redacted]
[redacted]

We emailed the cardholder a copy of the Questionnaire she will need to fill out on07/16/2015, as she stated she never received the original dispute paperworkthat was mailed out on 06/01.We are currently awaiting additional correspondence.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], I am expecting a resolution soon. I don't consider this resolved, until I receive the requested statements.
Regards,
[redacted]

After reviewing Mr. [redacted] account, EPPICARD finds the funds have been posted to his account as requested. We have not been able to reach Mr[redacted] for assistance. Please relay our direct contact information as shown below.
Thank you,
[redacted]
Cardholder Advocacy Specialist
Card Services,...

Center of Excellence
 
Tel: [redacted]
Fax: [redacted]

Complaint: [redacted]
I am rejecting this response because: I do not trust this company and until I get my money back I do not want my case closed.
Regards,
[redacted]

Hello, We have been in touch with Ms. [redacted] to address her concerns. Thank you!

We called and left Ms. [redacted] a message with our direct contact information should she require additional assistance.  A credit was issued to her account in the amount of $7.00 on 08/11/2016. We are currently awaiting additional correspondence. Thank you,[redacted]

Hello, We have been in touch with [redacted] to address her concerns. She has our contact information should she require any additional assistance. Thank you.

We have made contact with [redacted] in attempt to assist with her Fraud dispute. We will continue to assist until her concerns are resolved.
Thank you,
[redacted]
 
[redacted]

The CAG spoke with [redacted] and the case was reviewed again.  [redacted] has been contacted and informed of the new decision and has been provided with contact information so that she may contact the CAG directly.  Thanks, [redacted]

[redacted] has been in touch with [redacted] to address her concerns. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

On July 6, 2016 Ms. [redacted] was refunded the expedite fee that she had concerns about.  Ms. [redacted] has been provided with our direct contact information if she has any additional questions or concerns. Thank you, [redacted]

EppiCard has been unable to reach this cardholder.  EppiCard will continue efforts to contact this cardholder to resolve her issue.

We called and spoke with cardholder on 08/06/2015. In aneffort to help expedite the dispute process, the dispute forms were emailed to Mr. [redacted].We are currently awaiting additional correspondence from the cardholder, beforethe case will be worked in its entirety.Thank you,[redacted]