Chili Peppers Tanning

We called and spoke with cardholder on 08/06/2015. In aneffort to help expedite the dispute process, the dispute forms were emailed to Mr. [redacted].We are currently awaiting additional correspondence from the cardholder, beforethe case will be worked in its entirety.Thank you,[redacted]

Hello, We have been in touch with [redacted] to address her concerns. [redacted] has our contact information for follow up. Thank you.

Complaint: [redacted]
I am rejecting this response because:Business response is missing.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:
It implies that I have not responded to the business. I have received one email from the business and one phone call. I responded to the email but was unable to answer the phone when [redacted] from the business called. I prefer to correspond via email as I am readily unavailable to answer calls at work. In my email to [redacted]. I described the error that was made on their part and included my request to be reimbursed $20 for the expedited shipping which was useless because the card was defective. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
My complaint  about Eppicard ID # [redacted] has been takin care of . thank you for your help
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
The company sent me a letter dated November 3rd that a credit of $138.06 would permanently remain on my account. As of today this has not happened. 
Regards,
[redacted]

Hello, We have been in touch with [redacted] to address her concerns. Thank you.

CAG is working with Ms. [redacted] regarding her concerns and has provided the cardholder with direct contact information in order to work directly with CAG regarding her concerns.

We have contacted [redacted] and addressed her concerns.

We made multiple attempts to speak with the cardholder; however have been unsuccessful in doing so. We provided our direct contact information should the cardholder require additional assistance.Thank you,[redacted]

Hello, [redacted] dispute is currently pending investigation. [redacted] has been given our contact info if further assistance is needed.Thank you, [redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   [redacted]fax  [redacted]

Hello, [redacted] has been in touch with Ms. [redacted] to address her issue. She has our contact information should she require further assistance. Thank you.

We called and spoke with Ms. [redacted] on 10/23/2015. We have since issued the cardholder a credit for the fees assessed, and escalated the issue. Ms. [redacted]s has been provided our direct contact information should she require additional assistance. Thank you,[redacted]

We called and spoke with the cardholder on 08/21/2015. Weadvised Ms. [redacted] that we would have the documents prepared that outline ourinvestigation emailed directly to her per her request. We also advised thecardholder that we would have the individual who investigated her claim callher directly. Ms.,...

[redacted] advised she will continue to escalate to the Revdex.com as she did not likethe options provided.Thank you,[redacted]

Complaint: [redacted]
I am rejecting this response because:they will have some song and dance story to tell me. My money is late again this week too!
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello, We have been in contact with Ms. [redacted] to address her concerns. Thank you.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Here is the copy of email from the company[redacted],I was requested to contact you
regarding your concerns. Please contact me at the number below, or
respond to this email with your concerns.[redacted] Cardholder Advocacy SpecialistCard Services, Center of ExcellenceI have responded as the above suggested. My address was outside the USA with them. int he first place and when I applied for the card.My Phone no was also given to them in  [redacted]. Please give them my address again and my Phone no [redacted] and [redacted]It was a falasy claim that they called me. and my address.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, even though their customer service was beyond unacceptable, my situation was fixed by the state of California's intervention.
Regards,
[redacted]