Chili Peppers Tanning

Complaint: ***
I am rejecting this response because:
HHe has had this since November my telephone records prove it and voicemails, also emails I want my provisional creditI notified them the25th dosteic.of phila, of
Regards,
*** ***

Complaint: ***
I am rejecting this response
because:
Though I finally spoke with a representative today and submitted a fraudulent card claim with a nice representative, the response is total bullcracrapI just received a call from Corep today right after I received this "response" emailThey have never tried to contact me beyond today.egards,
*** ***

We called and left Ms*** a message today regarding her disputeA credit was issued to her account on 10/06/for the transaction in question, and she appears to no longer require assistance at this time

Hello,We have been in contact with Ms*** to address her concernsShe has our contact information should she have any additional questionsThank you

Please be advised we have spoke to Ms*** and card replacement issue has been resolvedIf further assistance is needed please contact us as shown below.Thank you, Brandon Cardholder Advocacy SpecialistCard Services, Center of Excellence tel ***fax
512.298-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, they have contacted me in regards to my claim and have told me they are working on it
Regards,
*** ***

***
*** paperwork has been received, and forwarded to management for review.We will notify the cardholder once a decision has been made on her claim.Thank you,***

Complaint: ***
I am rejecting this response because: They should leave a message
with contact number to resolve the matterNeed an explanation about the transaction they have been doing on the child support payments they received from Fairfax Child Support office /SDU on my account
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will contact *** whether or not I receive the EppiCard
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

To Whom it may concern, We last spoke with Ms. [redacted] on 12/11/2015. We advised the cardholder the case would be given to our Fraud Analyst for secondary review. The case is still currently pending, and an email was sent to the cardholder advising her we will follow up with her once a final decision has been made. Thank you, [redacted]

Hello, We have spoken directly to Mr. [redacted] and have addressed his concerns. Thank you.

Hello,
I have not been successful in attempting to reach out to Ms. [redacted] regarding her concerns with her EPPICARD account. Please have Ms. [redacted] contact me directly for assistance.
Thank you,
[redacted]
Cardholder Advocacy Specialist
Card Services, Center of Excellence
[redacted]...

[redacted]

[redacted] has been in contact with [redacted] and has fully address her concerns.

We called and advised Ms. [redacted] her case has been given to a Fraud Analyst for a secondary review. Once a final decision has been made we will follow up with the cardholder. Thank you, [redacted]

Wemade multiple attempts to speak with the cardholder directly; however have beenunable to do so. A credit was issued to the cardholder's account for theexpedite fee she was charged on 09/12/2015.A message has been left with our direct contact information should the cardholderrequire additional...

assistance.Thanks[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and am glad that a human being has actually made contact and provided a number to be reached at. [redacted] was very polite and seemed to be helpful.
Regards,
[redacted]

We reached out to Ms. [redacted] at the number provided; but was advised he had the incorrect number. Research indicates a replacement was mailed for Ms. [redacted] on 09/07/2016. The cardholder does not appear to still require assistance at this time. Thank you,[redacted]

We called and left Ms. [redacted] a message with our direct contact information. We are currently awaiting additional correspondence from the cardholder.Thank you,[redacted]