Citi

We received complaint number [redacted] on and mailed our customer a resolution letter on Our customer needs to allow 7-days to receive resolution letter

We responded to the customer on April **, The customer should allow 7-days to receive our written response Should the customer have additional questions or concerns, they can direct those to the contact information listed in our response.Thank you, [redacted] ***Executive Response

Citibank has written in response to this complaint stating that I set the ACH for $on February ***, which is physically IMPOSSIBLEI direct Children's TheatreI had shows from 7am to 10pm on that dateThey illegally went into my account, as you can see by the response in the CHAT with their representativeShe stated that their "collection department" went into my account and authorized $I continue to state that, "I DID NOT AUTHORIZE THIS TRANSACTION" and it cost me $in feesI will NOT pay one cent more on my account until this is resolved

Revdex.com File No [redacted] Hello,We have corresponded directly with our customer If you would like to further discuss the resolution, may I suggest you contact him/her directly?Thank you, [redacted] ***?

We have sent our response to the customer on April *, 2015, that she should receive within 7-days If the customer would like to share this information they can provide a copy of our response to the Revdex.com

Thank you for your communication regarding [redacted] *** account Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to the customer within the next 7-business days[redacted] ***Executive Response

We are sending a written response to the customer on February *.2015, that should be received within the next 7-days If the customer would like to share this information they can provide a copy of our response to the Revdex.com

We recently replied to the customer’s inquiry and because no new information was contained in his most recent inquiry via the Revdex.com, we consider the matter resolved

Thank you for your communication regarding [redacted] s My [redacted] *** account Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to the customer within the next 7-business days

Good Day All, We will be corresponding directly with the customer as Citi has not received authorization from the customer to release information to your officeRegards, [redacted]

We are sending our response to the customer on February **, If the customer would like to share this information they can provide a copy of our response to the Revdex.com

Thank you for your communication regarding [redacted] ' account Due to privacy concerns we are unable to release customer information to the Revdex.com We have mailed [redacted] ' letter as of September **, 2014, which he should receive in the next 7-days Thank you, [redacted]

As stated yesterday, February **, 2014, we have mailed our resolution to [redacted] directly We request that she wait 7-days to receive our response She may share our resolution with you if she wishes to once she has received the letter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] All their response is saying is that they will contact meI'm not sure what kind of resolution this is or will lead to In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for your communication regarding [redacted] ’s My [redacted] accounts Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to [redacted] within the next 7-business days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have never received a letter from this company in regards to anything on this complaint I will not accept this response from them at all As nothing has been changed or done from them to help resolve this issue In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] Hello and good day,We have corresponded directly with our customer If you would like to further discuss the resolution, may I suggest you contact him directly [redacted] Boise Executive Response Unit

(Case Number: [redacted] ) Dear [redacted] ***, We are in receipt of your correspondence forwarded to CitiFinancial Auto by the Revdex.com regarding the above referenced vehicle We appreciate the opportunity to address your request Please be advised that our records indicate that upon payoff of the account, CitiFinancial Auto released the original lien and mailed all release documents to the address of record on or about Enclosed please find a lien release form that may be presented to the [redacted] for removing CitiFinancial Auto’s lien on the referenced vehicle Please understand that we make every attempt to work with our customers to achieve the best service possible If further assistance is required, please feel free to contact us at [redacted] or you may contact me directly at the number referenced below

Tell us why here...We have corresponded directly with our customer If you would like to further discuss the resolution, may I suggest you contact him directly?

Thank you for your communication regarding [redacted] ***'s My [redacted] account Due to privacy concerns, we are unable to release customer information to the Revdex.com We will respond directly to the customer within the next 7-business days