City Star Nails

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 18, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 15, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on November 14,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have received a letter from Navient representative [redacted] with explanations of the rules of the student loanI understand the rules and I don't need to be reminded about itMs [redacted] stated in the letter that the student loanis now in a student deferment and repayment is postponed until December 20, I was able to check the loan status and it does say that payment starts on December 20, I am afraid that next month I will be going throughthe same issue, dates will change and phone calls and emails will start againWe've provided information needed, my daughter paid a fee to school to have a letter stating that she is full time studentThat letter was mailed to Navientand the phone call was made to Navient to make sure that they have informationThis is an ongoing event between Navient and meI placed a call to Ms [redacted] and waiting for a call back, just to make sure that the situation doesn't repeat itself againFor that reason, I still need more time Regards,

A representative from the Office of Customer Advocate contacted the customer by telephone on September 17, and resolved the issue with the customer

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a phone call from [redacted] at Navient on 9/at 2:13pmI have called her back twice and asked that she return my phone call and/or provide me with a contact time, time zone, and means to reach herTo date, I have not received a phone call back nor have I received any further communicationI would be willing to sign a waiver so that the Revdex.com can assist with resolving this and the information can be released directly to the Revdex.com or sent to my Navient account for quicker access Regards,

A representative from the Office of Customer Advocate contacted the customer by telephone on November 2, and resolved the issue with the customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I have yet to be assisted by anyone from Navient on this matter Sent several emails and have attempted to speak with department head(s) to no avail Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 12, Please allow sufficient time for postal delivery

We are in the process of researching your account We apologize for the delay We appreciate your patience and understanding while we continue our review of your issue We will contact you directly once our review is complete

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on November 21,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 15, Please allow sufficient time for postal deliveryWe will continue to work with the customer directly to resolve the issue

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on January 10, Please allow sufficient time for delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 28, Please allow sufficient time for postal delivery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below After speaking to a rep from Navient once they were contacted by the Revdex.com I received a letter showing this account and did not receive a confirmation of payment from them like I was toldI was told that this account was sold to Allied Interstate LLCI received a letter today from Navient stating it will take days from the time of payment before I will get anything and that they will be updating to creditors as "settled" with an additional comment of "account paid in full for less than full balance"The balance is still not at zero from Navient and at 10:am today I received an email from Allied Interstate LLC giving me receipt and confirmation of payment which I will be sending to credit bureausSo the company they sold it to was able to provide me information even though I had to go through the Revdex.com because they were still calling trying to collect after I paid themAs I told the lady I spoke with it still doesn't settled everythingI still feel they didn't report correctly and in addition to it they want to delay, and add comments in that could affect me in the futureI was told they would report as paid in full by [redacted] from Navient and that it would show a zero balance when I pull my credit reportI have settled with a different company before and they showed it as paidHad Navient told me back then that private loans can't go into forbearance, this account wouldn't have defaultedI still don't remember receiving a letter saying it defaulted or that this account was sold off to another person before Allied Interstate LLCIn addition to everything that has been going on they deleted my address on my accountI felt it was a attempt to say they couldn't get a hold of me after I made the complaint to the Revdex.com Regards, [redacted] ***

A representative from the Office of Customer Advocate contacted the customer by telephone on June 22, and we are working with the customer directly to resolve the issue

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 29, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 28, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on October 11, Please allow sufficient time for delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 12, Please allow sufficient time for postal delivery