City Star Nails

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Navient was able to locate the funds within only a few days of logging the complaint with you where as the prior weeks no one could help meThe funds were identified to have been applied to the wrong account after a manual searchThis is a very reasonable mistake that I can fully understand however the customer service received from the standard channels was simply inadequateI am very glad that there is an organization that is dedicated to ensuring consumer rights and has enough influence to push past the customer service stall tactics and obtain a real resolutionI do not believe that this would have been resolved in a timely manor otherwiseThank you for the support! Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 20, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Nobody has yet explained why I receive conflicting information as what is attached Anytime that I get anything from them there is always another email that contradicts the first When I question them on what's going on I get told is that it wasn't sent and they don't know what I'm talking aboutThe only suggestions I get is either to pay it or apply for forebearance/deferment which then they tell me I'm not eligible for I don't understand why they are not being held accountable for sending out wrong information every time they send something I've never had this issue previously Regards,

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 10713625, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:Navient is the administrator for my student loans (account [redacted] )Navient sent me a letter dated 5/6/stating I am on the Income-Based Repayment plan and owe them $a monthNavient sent me a letter dated 7/6/stating my loans are in deferment and that I owe nothing until 10/1/Navient sent me a letter dated 8/16/stating I owe them payments of $by 10/6/15, payment of $by 5/6/16, and payments of $by 12/6/Navient can't seem to get it straight.Translate Desired Outcome:Navient needs to decide how much I owe them per monthNavient needs to send me a monthly invoice for how much I owe them

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below That's all they are doing is throwing promisary notes in my face Will I thought that robot calls were illegal Plus I also thought if the school didn't keep up with there side of the bargain that all contracts were null and void

A representative from the Office of Customer Advocate contacted the customer by telephone on February 9, and we are working with the customer directly to resolve the issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There are still accounts on my credit report that need to be removedI attached them so you can research them and remove themRegards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 10, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on February 25, and resolved the issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on April 7, and resolved the issue with the customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] However, this is not a resolution to my complaintI request this matter be kept open until it is properly resolved Regards, [redacted]

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 24, Please allow sufficient time for postal delivery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.It is 6/and I still haven't received a response via the post office I called the agent in charge of my account [redacted] three times but she would not return my phone callsI called the consumer advocacy number and was told three times by Navient that the three accounts were to be removed on 6/8, and they talked to [redacted] But instead they did nothing even though I have checked each three credit bureau agency almost daily They reported the accounts as delinquent on 6/even though I paid the settlement on 3/ They have done nothing, but be deceitful about removing my responsibility from the three accounts Regards,

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The letter sent to me mentions I was entered into a "Rate Reduction Program" on November 22, which brought my payments to $each monthThey claim that the reason my payments have gone up is due to the fact that I'm no longer in this program, and that customers using in-school deferment are not allowed in this programYet, I've been a student since Spring 2013, all the while only paying $in interest each monthWhy am I only being told now that as a student I can't be in this program? Also, I don't understand why I only received this information after reporting them when they could have just simply answered my questions when they had me on the phone Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 18, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 4, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 10587022, and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was contacted by the business but, very to no efforts were made in resolving There was additional steps that could have been made to better understand or look into the issue Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on February 15,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:I have sent multiple letters to each of the multiple address associated with NavientI have requested that these accounts be validatedI have contacted Illinois Attorney General regarding matter as wellThis company has made several violations of FDCPA in attempting to collect the alleged debtThey also continue to report to the credit bureaus with incorrect informationThey have reported multiple accounts under different names and addresses, yet all are in fact NavientNavient has also violated the cease and desist with out proper validationshave placed the accounts with National Enterprise SystemsI am not aware of any indebtedness to Navient or National Enterprise Systemsthese are very misleading practices when trying to have this matter resolved.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:Either provide authentic contracts creating an obligation to these multiple companies or remove all inaccurate information from credit reportBest regards