City Star Nails

Thank you for your message In the interest of protecting privacy, the Office of the Customer Advocate responded directly to the consumer via US Postal Service on October 21, Please allow sufficient time for postal deliveryWe will continue to work with the consumer directly to resolve the issue

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 29, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 22, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 17, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have been in contact with Navient about this debt numerous of time and they never sent me a copy of the original signed promissory note The company has had more than enough time to get this correspondence to me in a manner I have had to consult The Revdex.com to exercise my rights as a consumer to get this wrongly report information removed because they have not validate the debt which has been asked of them to do since August of Regards, [redacted] ***

1/4/10:am Telephone response obtained from the company as followsThe company stated they do not recall anyone yelling or being rude and they apologize if consumer misunderstoodThe company stated they will look at nails and if fungus is present they recommend removing the artificial nail and getting it treated.The company stated if the consumer does not want to remove the artificial nail and still get serviced, they do have the consumer sign a form stating that the company will not be liable

A representative from the Office of Customer Advocate contacted the customer by telephone on February 12, and resolved the issue with the customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and am awaiting correspondence via U.Smail as informed by the business Regards,

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Navient sent me a letter postmarked 2/7/with a refund check of $due to a loan overpayment received 1/3/ I still believe that I was overcharged late fees and interest throughout the life of my loans Navient sent me a "declining balance statement" which reflects payment toward my principal balance in absurd amounts like $while $went towards interest! I had been paying on my loans for at least two years, yet the balance barely declined I feel that Navient has unfairly taken my hard earned money and they should fully review my account, recalculate ALL interest and refund me appropriately of all interest that I paid unnecessarily This company has terrible consumer practices Regards, [redacted]

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 8, Please allow sufficient time for postal delivery

Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:This company Navient keeps harassing writer [redacted] in regards to a student loans which do not existFurther more student loans from 2001,2002,and that have been inactive for more than to years a customer is no longer responsible forAlso bankruptcy discharged.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:For Navient to stop harassing me and take this misinformation off my credit reports I owe nothing

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on May 12, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on May 24, Please allow sufficient time for delivery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:We have been trying to reach [redacted] or someone else at Navient and cannot get a real person on the phoneWe have been trying to pay this debt since April of but have not been able to get through to them to make the payment in fullAny interest would have been fairly paid in the Bankruptcy, but they refuse to submit the proper paperwork to the court for correct payment, knowing that they can EXTORT more money from honest citizens by fraudulently misfiling paperwork with the court systemsThey have stalled running up the interest unfairly, and are worse than the mafiaInstead of the $1,that we have been trying to pay them since April, they are saying that we now owe over $1,They have refused to deal with us honestly and have used the legal system to EXTORT money at an unfair interest rate, and refuse to take payment in full in order to EXTORT more money from us! They refuse to talk to us about any hardship program that they might have, or to even let us pay them.TranslateDesired Resolution / Outcome Desired Outcome:WE want to pay a fair amount or to have the interest that they are EXTORTING from us dropped since we have paid the full amount of the loanAny interest would have been fairly paid in the Bankruptcy, but they refuse to submit the proper paperwork to the court for correct payment, knowing that they can EXTORT more money from honest citizens by fraudulently misfiling paperwork with the court systemsWe are willing to pay the amount of $1,that they fraudulently claim that we owed them in April of and close out the account in full and drop this from our credit reports

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below While they waived the $of interest accrued after I made my final payment, they have not addressed the systemic issues of not providing payoff information or access on their websiteWe can expect this problem to recur for all other customers as well Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 18, Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the customer by telephone on July 13, and resolved the issue with the customer

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on November 13,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I truly believe the nail salon gave me the nail fungus because I have never ever experienced that in all the years I have been getting my nails doneI can even provide proof from the previous nail salon I use to go to prior to letting City Star do my nails and the owner of that salon is who did my nails and she has over years experience with this serviceI believe for service recovery City Star Nails should in the least reimburse me for the money I spent to get my nails done and ended up getting the? fungus from them causing me to have to get nail ointment and nail care for several weeks Regards, [redacted] ? ?

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 11, Please allow sufficient time for postal delivery