City Star Nails

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
No mail has arrived
Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 3, 2017. Please allow sufficient time for postal
delivery

I would like to be compensated for the interest they took out on my additional paymentsAlso, as soon as my balance reflects with them I request my letter advising paid in full within business days

A
representative from the Office of Customer Advocate contacted the customer by email
on May 11, 2015, and we are working with the customer directly to resolve the
issue

A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 19, and resolved the
issue with the customer

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received any written response from the company via USPS. They state it was sent on 11/and I have not received any correspondence from them
Regards,
*** ***

Tell us why here
Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 5, 2015. Please allow sufficient time for postal delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
When I attempted to send my attachment with my corrected letter the files must have been too large and would not go. So I thought if I sent attachment at a time I could send them both as separate responses. That was not the case. Instead the system only allowed me response and after I sent it I noticed after my many attempts I didn't send the corrected letter either. My letter should have read: Revdex.com: I have not received a response from the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, I have attached additional information to support my frustrations with this business. Since my initial complaint was filed my future payments have been changed two times, and not lowered but increased. I have attached documentation to support my claim.Please do everything in your power to get my loan away from these people or at least on a steady payment plan that I can afford.Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 6, 2016. Please allow sufficient time for
postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:Navient refuses to negotiate a payment plan based on my incomeI've tried several times to write and call themThey've inappropriately contacted my mother-in-law who has absolutely nothing to do with my loans which is a total invasion of my privacyI've been making small payments each month to the account ending in -I recently got a threatening letter and threatening calls regarding another account numberClearly, my payments via Citibank have not been applied: 03-10-SALLIE -Electronic 03-09-$ Cleared On 03-14-02-12-SALLIE -Electronic 02-11-$ Cleared On 02-17-12-06-SALLIE -Electronic 12-05-$ Cleared On 12-09-11-03-SALLIE -Electronic 11-02-$ Cleared On 11-05-10-08-SALLIE -Electronic 10-07-$ Cleared On 10-13-12-20-SALLIE -Electronic 12-19-$ Cleared On 12-24-11-05-SALLIE -Electronic 11-04-$ Cleared On 11-07-I refuse to be harassed and threatened by NavientThere is nothing I can do about the lack of employment opportunities in this countryAs a part-time professor, I cannot afford these payments and my tax return can prove that.Translate Desired Outcome:Navient must accept my payments of $25-50/month without threatening me or damaging my creditNavient is expected to NEVER contact a third party regarding my loans ever againNavient is expected to communicate in writing and stop the harassing phone calls.Translate

A representative
from the Office of Customer Advocate contacted the customer by telephone
on February 27, and resolved the
issue with the customer

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
roblem:This is the 2nd time I've filed a complaint with the Revdex.com on NavientThey have started their numerous phone calls againThey contact both my dad and me several times an hour from different locations across the USSome of the calls will hang up without leaving a message and others leave a messageThe calls begin as early as 8:a.mand stop as late as 7:or 8:p.mseven days a weekWe have asked them to limit their calls to a one or two per day and only a few per week.Translate Desired Resolution / OutcomeDesired Resolution:Other (requires explanation)selectDesired Outcome:I am requiring no more than calls per weekI KNOW that payments are due and they are getting paidI am also requiring that if they continue making several phone calls per hour they credit my account $per extra call if more than per week

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 13, 2017. Please allow sufficient time for
postal delivery

A representative from the Office of Customer
Advocate contacted the customer by telephone on January 20, and resolved
the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 8, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 10, 2016. Please allow sufficient time for
postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.they are continuing to research my complaint
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Payments continue to be posted incorrectly. We have had to keep in contact with the customer advocate to request proper postings of the payments we have made even after filing my complaint with the Revdex.com.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Navient has yet to offer a resolution for one of my issuesMy accounting team has not had a chance to review the documents they have sent in response to the other issue I brought up
Regards,
*** ***