City Star Nails

A representative
from the Office of Customer Advocate contacted the customer by telephone
on February 27, and resolved the
issue with the customer

A representative from the Office of Customer
Advocate contacted the customer by telephone on March 25, and
resolved the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 3, 2017. Please allow sufficient time for postal
delivery

I would like to be compensated for the interest they took out on my additional paymentsAlso, as soon as my balance reflects with them I request my letter advising paid in full within business days

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThey have not gave me a valid response, no proof to back up what they are reportingon several sites my information is incorrThe late payments being reported are incorrect, the amount owed is in correctIf they cant provide accurate proof by law they must remove it from my reports per FCRA they sent me an email giving me the run aroundI responded with several screen shots of their inaccuracies and unverified information and I have yet to recieve the docs I am requesting74% of credit reports have inaccurate information and Im not letting anybody just report anything on my reportsthats very dishonestI will continue to fight this until the issue is resolved.If I have to write the credit bearus to investigate as well then that is what will happen.
Regards,
*** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 6, 2016. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 10, 2016. Please allow sufficient time for
postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Payments continue to be posted incorrectly. We have had to keep in contact with the customer advocate to request proper postings of the payments we have made even after filing my complaint with the Revdex.com.
Regards,

A representative from the Office of Customer
Advocate contacted the customer by telephone on January 20, and resolved
the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 8, 2017. Please allow sufficient time for postal
delivery

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
No mail has arrived
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.they are continuing to research my complaint
Regards,
*** ***

A
representative from the Office of Customer Advocate contacted the customer by email
on May 11, 2015, and we are working with the customer directly to resolve the
issue

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have no received any communication from Navient
Regards,
*** ***
roblem:I am filing a complaint against NAVIENT (PREVIOUSLY KNOWN AS SALLIE MAE) for an unresolved issueIt is my belief that NAVIENT (SALLIE MAE) is acting deceptively regarding the student loans they service for the U.SDEPTOF EDUCATIONI completed my formal education with an MBA in the Summer of Prior to the completion of my education in all of my loans were in deferment because I was in schoolAfter graduation my loans went through a number of deferments and/or forbearancesIn 2010, I went through a difficult time which subsequently led to a divorce at the end of During this time I was in communication with Sallie Mae at various times and believed that my loans were either in deferment or forbearance based on what my loans qualified for at the timeI was shocked to learn some time later that some of my loans had gone into a past due statusI was even more shocked and confused when the U.SDEPTOF EDUCATION told me that I had loans in default but that the would help me with rehabilitation so that I could get my loans out of default and have all the negative credit information removed from my credit file(s) (including the negative information reported by the loan servicer because I was told they report of their behalf)I agreed to the rehabilitation even though they should have never gone into this status if the deferment and/or forbearance was applied properly; however I was absolutely horrified that my credit had been impacted and I wanted to move forward with getting the matter resolvedAll of my loans have been rehabilitated and the U.SDEPTOF EDUCATION has removed all negative credit information with respect to my loans from my credit file(s) but NAVIENT refuses to do the sameIn addition, beginning in December I replied to numerous e-mails sent to me by NAVIENT requesting forbearance for my loansI also called NAVIENT multiple times in checking on the status of my loans and was assured my loans were in good standingI called in June in response to an e-mail I received from NAVIENT and spoke with a representative that assured me that the forbearance was approved and I would not have to worry about anything reporting as past due on my credit; yet NAVIENT is reporting me delinquent for the months of July and August 2016.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:Correction to my credit file(s) the same as the U.SDEPTOF EDUCATION did with removal of all negative information beginning in Removal/Correction of the July and August past due reporting on my credit file(s) as my loans should have been in forbearance and then in an Income-Driven Repayment Plan there after with a $payment due

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 2, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 13, 2017. Please allow sufficient time for
postal delivery

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
roblem:This is the 2nd time I've filed a complaint with the Revdex.com on NavientThey have started their numerous phone calls againThey contact both my dad and me several times an hour from different locations across the USSome of the calls will hang up without leaving a message and others leave a messageThe calls begin as early as 8:a.mand stop as late as 7:or 8:p.mseven days a weekWe have asked them to limit their calls to a one or two per day and only a few per week.Translate Desired Resolution / OutcomeDesired Resolution:Other (requires explanation)selectDesired Outcome:I am requiring no more than calls per weekI KNOW that payments are due and they are getting paidI am also requiring that if they continue making several phone calls per hour they credit my account $per extra call if more than per week

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:Navient refuses to negotiate a payment plan based on my incomeI've tried several times to write and call themThey've inappropriately contacted my mother-in-law who has absolutely nothing to do with my loans which is a total invasion of my privacyI've been making small payments each month to the account ending in -I recently got a threatening letter and threatening calls regarding another account numberClearly, my payments via Citibank have not been applied: 03-10-SALLIE -Electronic 03-09-$ Cleared On 03-14-02-12-SALLIE -Electronic 02-11-$ Cleared On 02-17-12-06-SALLIE -Electronic 12-05-$ Cleared On 12-09-11-03-SALLIE -Electronic 11-02-$ Cleared On 11-05-10-08-SALLIE -Electronic 10-07-$ Cleared On 10-13-12-20-SALLIE -Electronic 12-19-$ Cleared On 12-24-11-05-SALLIE -Electronic 11-04-$ Cleared On 11-07-I refuse to be harassed and threatened by NavientThere is nothing I can do about the lack of employment opportunities in this countryAs a part-time professor, I cannot afford these payments and my tax return can prove that.Translate Desired Outcome:Navient must accept my payments of $25-50/month without threatening me or damaging my creditNavient is expected to NEVER contact a third party regarding my loans ever againNavient is expected to communicate in writing and stop the harassing phone calls.Translate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 21, 2017. Please allow sufficient time for postal
delivery