City Star Nails

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 27, 2016. Please allow sufficient time for postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 13, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 10, 2015. Please allow sufficient time for
postal delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Please review the attached check I received in the mail from NavientThis is for a different amount than I am owed and was for an overpayment supposedly made on a different date than the one in questionI don't want to cash this check and find out it was sent in errorAdditionally, my account is currently still open on Navient.com saying a balance of $0.00, instead of showing all the loans have been paid off in full
Regards,

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:*** is former Revdex.com complaint numberI have over $owed to Navient on my credit reportThis has been paid off almost two years agoI can not get anybody to answer the phone when I callThe contact person called me once and I couldn't not answer since I was at workI have called her several times with no luckToday I looked at my credit report and it says I still owePlease help! What is taking so long? I have paid almost $I have the bank statement from when it was paid and who it was paid to.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:I NEED this corrected to my credit report ASAPThis was paid off coming on two years agoIt is still on my credit report and it is hindering me from doing anything! Please take it off!

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on December 13,

A
representative from the Office of Customer Advocate contacted the customer by
telephone on January 11, and we are working with
the customer directly to resolve the issue

A representative from the Office of Customer
Advocate contacted the customer by telephone on October 19, and resolved
the issue with the customer

A
representative from the Office of Customer Advocate contacted the customer by
telephone on June 17, 2015, and we are working with the customer directly to
resolve the issue

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Although the company has responded they have not done the actions they claimed they would doPlease keep this issue open until it is completely resolved
Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 27, 2016. Please allow sufficient time for postal delivery

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 11, 2017. Please allow sufficient time for postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 3, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 21, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 19, 2016. Please allow sufficient time for
postal delivery

The only correspondence
I received from Navient was that they tried to email me and my spam filters were broken (which they are not)I receive notices from them about my billing, etc, etcSo, not sure what they are trying say they sent.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below

A representative from the Office of Customer Advocate contacted the
customer by telephone on August 3, and resolved the issue with the customer

A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 3, and resolved the
issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on July 31,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 16, 2015. Please allow sufficient time for
postal delivery