City Star Nails

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 16, 2015.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 30, 2017.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 6, 2017.  Please allow sufficient time for postal
delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 20, 2017.  Please allow sufficient time for postal
delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 20, 2017.  Please allow sufficient time for postal
delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 6, 2015.  Please allow sufficient time for
postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please see attachment for a detailed account of conversations with the consumer advocate. No mail was received at this address from Naivent. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 26, 2017.  Please allow sufficient time for postal
delivery. We will continue to work...

with the customer directly to resolve the issue.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I would like Naveint to accept a payment plan of $25 a month until I can obtain full time work. I would also like them to acknowledge that they are no longer authorized to debit from any of my accounts.

A representative from the Office of Customer
Advocate contacted the customer by telephone on January 22, 2016 and resolved
the issue with the customer.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[At this point in time I have received any relevant info in regards to my complaint. This was no response it featured no type of documentation or data. At this point there is only 10 days left in which I can file charges using the Fair Credit Reporting Act.]
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 30, 2015.  Please allow sufficient time for
postal delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 27, 2016.  Please allow sufficient time for postal delivery. We will continue to work directly...

with the customer to resolve the issue.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I spoke with [redacted] of Navient today.  He says he will mail payment history on loans concerning [redacted] He stated she had 2 loans 521.00 and 2979.00 = 3700.00; Parent Loan was 2859.00; which makes total 6559.00. Payments were made totaling 4,349.28 plus 471.48 = 4,820.76 6559.00 – 4820.76 = 1,738.24 left Now [redacted] said Parent Loan paid off in April 2013 and Student had deferred payment till January 2015. [redacted] claims no interest would have been put on till January because of student loan.   Do not see any notification to anyone at that time of any other payment due.  So of course Navient who took over Sallie Mae added interest which they say is now total of 2300.00 due. There is 2 years of no notification listed and now says the above is due. Seems like a scam to me to get more money. I guess though I have no other option other than to make payments but would like the amount to be stated 1,738.24.  Do I have any other options?  Can I do anything on my end?  Do not want our credit nor daughter’s credit bad.  Please advise. Thanks.  Sincerely, [redacted]
[redacted]

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
After speaking to a rep from Navient once they were contacted by the Revdex.com I received a letter showing this account and did not receive a confirmation of payment from them like I was told. I was told that this account was sold to Allied Interstate LLC. I received a letter today from Navient stating it will take 30 days from the time of payment before I will get anything and that they will be updating to creditors as "settled" with an additional comment of "account paid in full for less than full balance". The balance is still not at zero from Navient and at 10:30 am today I received an email from Allied Interstate LLC giving me receipt and confirmation of payment which I will be sending to credit bureaus. So the company they sold it to was able to provide me information even though I had to go through the Revdex.com because they were still calling trying to collect after I paid them. As I told the lady I spoke with it still doesn't settled everything. I still feel they didn't report correctly and in addition to it they want to delay, and add comments in that could affect me in the future. I was told they would report as paid in full by [redacted] from Navient and that it would show a zero balance when I pull my credit report. I have settled with a different company before and they showed it as paid. Had Navient told me back then that private loans can't go into forbearance, this account wouldn't have defaulted. I still don't remember receiving a letter saying it defaulted or that this account was sold off to another person before Allied Interstate LLC. In addition to everything that has been going on they deleted my address on my account. I felt it was a attempt to say they couldn't get a hold of me after I made the complaint to the Revdex.com.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 22, 2015.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer Advocate contacted the customer by telephone on December 14, 2016 and resolved the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 30, 2015.  Please allow sufficient time for postal delivery. Additionally, we are working with the customer directly to resolve the issue.