Classic Painting & Decorating, Inc.

We appreciate the customer contacting us regarding their concerns. The local office spoke to the customer and scheduled service for Saturday, May 20th.

$128.35 Accommodation [redacted] Accommodation ATLANTA Flooring Mar 14 2017 9:45AM

We regret any delays that occurred in processing the refund for the damages. The refund has now been processed, and the check will be sent to the customer’s provided mailing address. We appreciate the customer’s feedback.

We appreciate the customer contacting us regarding their concerns. Replacement of the dining area was completed on July 31, 2017. We thank the customer for the feedback.

The local office spoke with the customer on February 20th and came to an amicable resolution.

We appreciate the customer contacting us regarding his concerns. We have spoken with the customer and agreed upon a refund with a signed agreement. We have received the signed agreement from the customer, and the refund will be processed back to his credit card. We appreciate the customer’s feedback...

and look forward to amicably resolving this matter.

We’ve contacted the customer by telephone, and per their request, have settled the claim in exchange for a signed Agreement. The Agreement will be forwarded to the customer shortly, and the accommodation processed once signed and returned.

The requested refund has been approved. However, the refund must be to the customer’s method of payment.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns. The corporate office has been in contact with the customer to schedule service.

We appreciate the customer contacting us regarding their concerns.  The local office spoke with the customer on Wednesday, September 7th, and has scheduled repairs for September 13th at the customer’s request.

We appreciate the customer contacting us regarding their concerns. Service was completed as agreed. We look forward to working with the customer on future home improvement projects. We thank the customer for their feedback.

Installation was completed as agreed on June 27th, and the additional discount is in process as agreed.  We appreciate the customer’s feedback.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Marc [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Leslie [redacted]

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and informed them that the manufacturer has denied the warranty claim a sited the carpet was free of any manufacturer or installation defects.  We have informed the customer that they may hire a...

certified inspector to inspect their carpet.  The customer may submit the certified inspector’s findings and certification credentials to us and we would resubmit their claim if the report indicates the carpet is defective. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. Replacement was completed on October 8th with Vinyl Plank flooring at no additional cost to the customer. We thank the customer for taking the time to provide feedback on their order.

Complaint: [redacted]
I am rejecting this response because:I did get the floor inspection done on 11/21 and now Empire...

Today will not respond to me with the results. I have left over four messages and get no return calls. This company should be down graded by your rating system.
Sincerely,
Rubert [redacted]

I spoke the Empire Today Patrick was very nice, and he is working on refunded me  the interest fees, I am very happy about that
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Lira [redacted]

We appreciate the customer contacting us regarding her concerns.
We have spoken with the customer and offered to have an inspection conducted by
an independent, third party inspection company. Once the inspection report is
complete and submitted to us, we will follow up with the customer to...

discuss
the results and possible solutions. The inspection company has been in contact
with the customer, and the inspection is scheduled for November 4, 2015. We
appreciate the customer’s feedback and look forward to amicably resolving this
matter.