Classic Painting & Decorating, Inc.

We appreciate the customer contacting us regarding their concerns. The local office has spoken with the customer and was able to reach an amicable resolution. We thank the customer for their feedback.

(The consumer indicated he/she DID NOT accept the response from the business.)
The installers indeed came on October 10th and I am indeed glad that its finally completed. However it took three months and calling to reschedule every single week of those three months to have it completed. I asked for a discounted price on installation and have not received restitution yet.

We appreciate the customer contacting us regarding her concerns. We have been in contact with the customer, and the replacement has been completed. A furniture repair company will be addressing the damages on December 29, 2015. We appreciate the customer’s feedback and look forward to amicably...

resolving this matter.

We appreciate the customer contacting us regarding her concerns. We have adjusted the order to reflect the correct product and agreed to a price with the customer. The product is currently on order.  We will contact the customer and schedule the installation at their convenience once the...

product arrives. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. Service has been completed as agreed. We regret any inconvenience this caused the customer; we thank them for their feedback.

We appreciate the customer contacting us regarding their concerns. The local office left a voice mail for the customer on September 6, 2016, to schedule a date/time to have the installation manger review.

We appreciate the customer contacting us regarding their concerns. Service was scheduled for Saturday, January 27th. The installers arrived as agreed, but the customer was not home. We would be happy to reschedule service at the customer’s convenience.

We appreciate the customer contacting us regarding their concerns. The customer chose not to move forward with an order with us, and advised they have purchased from another company. We apologize for any inconvenience this matter caused.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and all services were completed on August 7, 2016. We appreciate the customer’s feedback and consider this matter resolved.

We appreciate the customer contacting us regarding their concerns. Replacement is scheduled for August 28th at the agreed upon price.

The local office contacted the customer by email to schedule repairs to the installed carpet. We would be happy to schedule at the customer's earliest convenience.

We appreciate the customer contacting us regarding their concerns. Service was completed on Sunday, June 25th. We thank the customer for their feedback.

We appreciate the customer contacting us regarding their concerns.  We have spoken with the customer and extended an accommodation offer. The customer they would consider our offer and contact us. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and scheduled the completion of the installation for August 22, 2016. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We have been in contact with the customer regarding the results of the third party inspection, and we have offered a replacement. The customer accepted this offer, and the replacement is scheduled for October 23, 2015.

We appreciate the customer contacting us regarding their concerns. The customer has been contacted an service is scheduled for Tuesday, February 6th.

We appreciate the customer contacting us regarding their concerns. As the customer stated, installation arrival time is between 8am and 6pm. The day of installation we try and call every customer with a better estimated time of arrival. We regret that the customer was inconvenienced. The agreed...

upon discount was processed to the customer’s account before the COD payment was processed.

We thank the customer for their feedback. The local office spoke to the customer on July 6th and reached a resolution regarding the damages and service.

We appreciate the customer contacting us regarding their concerns. Service was completed on Saturday, November 11th. We thank the customer for their feedback.

We appreciate the customer contacting us regarding their concerns. Service was completed as agreed and the local office has spoken to the customer to confirm satisfaction. The agreed upon discount has been processed. We apologize for any inconvenience and we thank the customer for their feedback on...

their experience.