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Classy Pets Salon

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Classy Pets Salon Reviews (670)

Complaint: 11697152 I am rejecting this response because:NO Representative from Pennymac's Loss Draft Department reached out to me to discuss anything! This is a false statement. I am still waiting to receive the Waiver of Lean form that I was told I would receive by Friday, 9-09-16.This matter IS NOT resolved!! Regards, K [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID 12586362, and find that this resolution is satisfactory to me. Regards, *** F*z

Upon receipt of the Revdex.com notification, our office is in the process of completing a thorough review of Mr***’s loan to ensure that his concerns are addressed PennyMac’s representative will send a written response in regards to researching his concerns as the issue is currently being researched and will be resolved

PennyMac Loan Services,LLC, (“PennyMac”) strives to provide superior customer service and process alltransactions in a timely and accurate mannerThank you for forwarding Mr.N***’s concerns to our attention and allowing us the opportunity to respond.Upon receipt of the Revdex.com notification, our office attempted to contact Mr.N [redacted] on July and July 20, 2015, to ensure that his concerns are addressedA letter of explanation will be sent to MrN [redacted] under separate coverPennyMac values and protectsits customers’ confidential informationDue to privacy reasons, we willrefrain from posting any personal information to the Revdex.com site as wedo not disclose our borrowers’ personal information

“Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsB [redacted] concerns PennyMac strives to provide superior customer service and respond to all inquiries in a timely manner Upon receipt of the Revdex.com notification, a PennyMac Representative reached out to MsB [redacted] to discuss her concerns regarding the loan payoff on November 15, A detailed letter of explanation will be sent to MsB [redacted] under separate cover within business days PennyMac values and protects its customers’ confidential information Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

Complaint: I am rejecting this response because: There is no reason you should have to review the loanThis is solely about the account remaining open for months Regards, J [redacted]

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to Ms. Hill's concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely manner. Upon receipt of the BBB... notification, a PennyMac Representative contacted Ms. Hill to discuss her concerns regarding the escrow account on November 29, 2016. A detailed letter of explanation will be sent to Ms. Hill under separate cover within 30 business days.PennyMac values and protects its customers' confidential information. Due to privacy reasons, we will refrain from posting any personal information to the BBB site as we do not disclose our borrowers' personal information.

Penny Mac states they are coming to a conclusion to their investigationDoubt it! It will probably be the same conclusion that they have made a few times before alreadyTheir responses/conclusions have become redundant after several months of going back and forth with themMy attorney is even discouragedBottom line..Penny Mac is trying to change a mortgage contract that has already been signed, sealed and recordedThis company is a joke! They take your money and once you buy in, they could give a darn about you after thatRegarding Penny Mac staffthe right hand is definitely not feeding the left handTry reaching a representative and then another and see if you get the same answer! Better yet, call over there and see how many times you get transferred from office to officeNo one is working on the same page over thereIt is pathetic! Again, I encourage all potential homeowners and homeowners to stay clear from Penny MacYou do not deserve to go through what I am going throughAll of this after my husband's passing in January No compassion, no empathy, just deceit and fraudLike I said before...if they will do it to one homeowner, how many more are out there? This company needs to have their records investigated!!! This is how homeowners lose their homesDon't take the chanceI strongly encourage you to steer away from Penny Mac! Seriously, who needs this aggravation??

Complaint: I am rejecting this response because:Please do not close this complaintI am waiting to hear back from PennyMac They told me once they woul look into the omcplaint and call me backThey never did Please do not close this complaint as they have not addressed the issue Regards, [redacted] R [redacted]

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to Mr. H***'s concerns.

“Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MsS [redacted] 's concerns

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to MsC***'s concerns.PennyMac strives to provide superiro customer service and respond to all inquiries in a timely mannerUpon receipt of the Revdex.com notification, a PennyMac Representative contacted MsC [redacted] to discuss her concerns regarding the refinance on December 17, Regrettably, we were unable to reach her and a voicemail was left with the contact informationA detailed letter of explanation will be sent to MsC [redacted] under separate cover within business days.PennyMac values and protects its customers' confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information

Thank you for bringing this matter to our attention andallowing PennyMac Loan Services, LLC (“PennyMac”) the opportunity toreview and respond to Mr [redacted] ’s concerns.PennyMac strives to provide superior customer service and respond to allinquiries in a timely manner Upon receipt of the Revdex.com correspondence, Mr [redacted] was contacted on April 14, 2015, to discuss his concerns.Mr [redacted] has been provided with the direct contact information for therepresentative assigned to his account PennyMac is currently in theprocess of researching the release of loss drafts disbursements and a letter of explanation will be sent to Mr [redacted] under separate cover.PennyMac values and protects its customers’ confidentialinformation Due to privacy reasons, we will refrain from postingany personal information to the Revdex.com site as we do not discloseour borrowers’ personal information

Complaint: I am rejecting this response because: Pennymac is not trying to resolve this issueThey have only called onceI have not received any other contact from this companyThus they have again failed to provide timely and professional customer support Regards, J [redacted]

Complaint: I am rejecting this response because:The loan company did not send a response in regards to my complaintThis is what happened last timeThey responded to the complaint the Revdex.com passed on to PennyMac by saying they would look into itPennyMac never looked into the problem, and the Revdex.com just dropped itNow my mortgage balance went up Regards, [redacted] H***n

“Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MrZ***'s concerns. PennyMac strives to provide superior customer service and respond to all inquiries in
a timely manner. Upon receipt of the Revdex.com notification, a PennyMac Representative reached out to MrZ*** to discuss his concerns regarding the payment of taxes on August 22, 2016. A detailed letter of explanation will be sent to MsZ*** under separate cover within business days. PennyMac values and protects its customers’ confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information. Tell us why here

Complaint:
I am rejecting this response because: PennyMac has contacted me as a result of your letter, however they are still not taking responsibility for the missing check and they refuse to comply with the request of Citibank to sign an affidavit that the check was fraudulently cashed by someone at either PennyMac or Bank of America. If PennyMac continues to do this I was told by Citibank that I would need to get a lawyer to handle. Needless to say this would be more expensive for us than the missing check of $708.62. Please note that Citibank have provided everything PennyMac has requested and there is no additional information available.I will be out of the country from June - 10 and will not be available to talk to anyone. Both PennyMac and Citibank has been advised of this. I told both those companies to resolve theproblem in my absence.Please keep my account open and post my comments so people are aware of how a corporation like PennyMac take advantage of people and fraudulently cash checks and not take responsibility for it
Regards,
*** A***

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC the opportunity to review and respond to MsW***'s concerns.Upon receipt of the Revdex.com notification, a PennyMac Representative contacted MsW*** to discuss her concerns regarding the Lien Release on February 10, A second response to her concerns will be sent to MsW*** under separate cover within business days.PennyMac values and protects its customers' confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10940290, and find that this resolution is satisfactory to me I was pleased with representative that called me and handled this miscommunication. Thank you and to my mortgage company for saving me any more time calling and emailing penny mac
Regards,
P*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10714176, and find that this resolution is satisfactory to me
Regards,
Y*** ***r
PennyMac called me and said they will give me back the money they weren't supposed to take and they said they will send me a message after they fix the problem Thank you and I'm waiting
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Address: 8104 Wiles Rd, Coral Springs, Florida, United States, 33067

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