Classy Pets Salon

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to MrS***'s concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely mannerUpon receipt of the Revdex.com
notification, a PennyMac Representative contacted MrS*** to discuss his concerns regarding the status of his refinance on August 30, A detailed letter of explanation will be sent to MrS*** under separate cover within business days.PennyMac values and protects its customers' confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to MsB***'s concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely mannerUpon receipt of the Revdex.com
notification, a PennyMac Representative contacted MsB*** to discuss her concerns regarding her insurance on June 20, A detailed letter of explanation will be sent to MsB*** under separate cover within business days.PennyMac values and protects its customers' confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information

Complaint:
I am rejecting this response because: they will not show me the legal reason for not paying my taxesAnd also they have increased my monthly mortgage payments per month by $I have been researching the internet about penny mac and over complaints from other penny mac customer with the same problemsThis company needs to be really dealt withPlease we need to stop them from hurting people.I have not missed a paymentAlways pay ahead of the due date
Regards,
*** W***

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you for forwarding MrL***’s concerns to our attention and allowing us the opportunity to respondUpon receipt of
the Revdex.com notification, our office contacted MrL*** on July 17, 2015, and completed a thorough review of MrL***'s loan to ensure that his concerns were addressedPennyMac values and protects its customers’ confidential informationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

“Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to Ms***'s concerns

PennyMac Loan Services,LLC, (“PennyMac”) strives to provide superior customer service and process alltransactions in a timely and accurate mannerThank you for forwarding Mr.L***’s concerns to our attention and allowing us the opportunity to respond.Upon receipt of the Revdex.com notification,
our office contacted Mr.L*** on July 20, PennyMac is currently in the process of completing a thorough review of MrL***'sescrow account to ensure that his concerns are addressedPennyMac values and protectsits customers’ confidential informationDue to privacy reasons, we willrefrain from posting any personal information to the Revdex.com site as wedo not disclose our borrowers’ personal information

Complaint:
I am rejecting this response because:This company has deceptive and borderline fraudulent business practicesThey received my payment but never posted in to my accountBecause of it, they reported it to the credit bureau as a late paymentTake it off my credit report
Regards,
T*** ***

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you forforwarding Ms***’s concerns to our attention and allowing us the opportunity to respondUpon receipt of the Revdex.com notification, our
office completed a thorough review of Ms***’s loan to ensure that her concerns are addressedA representative from our office called Ms*** to provide resolution as it relates to her request regarding the credit reportingPennyMac is in the process of finalizing a written response in regards to researching his concerns.PennyMac values and protects its customers’ confidential informationDue to privacyreasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12509579, and find that this resolution is satisfactory to me
Regards,
*** L***

PennyMac Loan Services, LLC, (“PennyMac”) strives to provide superior customer service and process all transactions in a timely and accurate mannerThank you for forwarding Mr.D***’s concerns to our attention and allowing us the opportunity to respondOur office is in the process of completing
a review of MrD***’s loan to ensure that his concerns are addressedPennyMac values and protects its customers’ confidentialinformationDue to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC ("PennyMac") the opportunity to review and respond to MrA***'s concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely mannerUpon receipt of the Revdex.com
notification, a PennyMac Representative contacted MrA*** to discuss his concerns regarding the application of his payments on May 12, 2016. A detailed letter of explanation will be sent to MrA*** under separate cover within business days.PennyMac values and protects its customer's confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers' personal information

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services, LLC (“PennyMac”) the opportunity to review and respond to Mr. B***’s concerns.PennyMac strives to provide superior customer service and respond to all inquiries in a timely
manner. PennyMac is currently in the process of researching MrB***’s concerns as they relate to information provided to him regarding his recent refinance. A representative will be in contact with MrB*** and a letter of explanation will be sent to MrB*** under separate cover. PennyMac values and protects its customers’ confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose ourborrowers’ personal information

Thank you for bringing this matter to our attention andallowing PennyMac Loan Services, LLC (“PennyMac”) the opportunity toreview and respond to MsB***’s concerns.PennyMac strives to provide superior customer service and respond to allinquiries in a timely manner
Upon receipt of her concerns, a PennyMac representative contacted MsB*** on July 29, Please be assured, PennyMac is currently in theprocess of researching the insurance premium payment and a letter of explanation will be sent toMsB*** under separate cover.PennyMac values and protects its customers’ confidentialinformation. Due to privacy reasons, we will refrain from postingany personal information to the Revdex.com site as we do not discloseour borrowers’ personal information

Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MrB***'s concerns

Thank you for bringing this matter to our attention andallowing PennyMac Loan Services, LLC (“PennyMac”) the opportunity toreview and respond to MrBr***’ concerns.PennyMac strives to provide superior customer service and respond to allinquiries in a timely manner The
PennyMac representative assigned to address Mr.Br***' concerns attempted to reach him on July 20, Please be assured, PennyMac is currently in theprocess of researching MrBr***' concerns regarding the flood insurance and a letter of explanation will be sent toMrBr*** under separate cover.PennyMac values and protects its customers’ confidentialinformation. Due to privacy reasons, we will refrain from postingany personal information to the Revdex.com site as we do not discloseour borrowers’ personal information

PennyMac Loan Services, LLC,
(“PennyMac”) strives to provide superior customer service and process all
transactions in a timely and accurate mannerThank you for forwarding Ms
C***’s concerns to our attention and allowing us the opportunity to respond.Upon receipt of the Revdex.com
notification,
our office is in the process of completing a thorough review of Ms
C***’s loan to ensure that her concerns are addressedPennyMac will send a
written response in regards to researching her concerns once the issue has been
researched and resolved.PennyMac values and protects its
customers’ confidential informationDue to privacy reasons, we will refrain
from posting any personal information to the Revdex.com site as we do not disclose our
borrowers’ personal information

Please be advised, you will received a response within days from the date in which you made the request, under a separate cover letter in the mailPennyMac values and protects its customers’ confidential information. Due to privacy reasons, we will refrain from posting any personal information to the Revdex.com site as we do not disclose our borrowers’ personal information

“Thank you for bringing this matter to our attention and allowing PennyMac Loan Services,LLC (“PennyMac”) the opportunity to review and respond to MrB*** concerns

Complaint:
I am rejecting this response because:I called and left a message with Clint on:7/2/20157/8/20157/10/2015No response was received until he called and left a message on 7/16/2015.I was overseas and the message was received at night time I returned to the US the following morning and returned his call.The summary of our conversation was that he had done research and listened to prior calls.He had escalated the matter, but No resolution was made.He confirmed that I was told on the recordings that the original appraisal was sufficient.The PMI is still on my account, despite being at 75% loan to value and being told the original appraisal was sufficient.As nothing has yet been done to close the complaint, I reject their attempted closure
Regards,
*** C***

PennyMac strives to provide superior customer service and respond to all inquiries in a timely manner. Upon receipt of the Revdex.com notification, a PennyMac Representative contacted Mr T*** to discuss his/ concerns regarding his
insurance claim on July 22, 2016. A detailed letter of explanation will be sent to MrT*** under separate cover within business days