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Coinbase Reviews (392)

Hi Mr***, Thanks for writing inWe're glad to hear that your issue has now been resolvedIf there's anything else we can help you with, please let us know!

Revdex.com: It took a little while but the issue was resolved I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Let me get this straightYou are regulated as a financial institutionYou are a financial institution you hold peoples moneyTHIS IS YOUR RESPONSE!? I have had my money t**d up for OVER A MONTHTHAT IS THEFTTHAT IS ILLEGALTHIS IS YOUR RESPONSE?! I am disgusted, I have suffered thousands in losses on the account due to fluctuations, and thousands more due to exiting the market earl**r in other accounts because of the money t**d up by coinbase fraudYou are an appalling organization, blame all you want on technical issues and growthYou are stealing helpless peoples money Sincerely, ***l ***

Hello, Per our conversation I am submitting via email to withdraw case# [redacted] against CoinbaseI now have access to my account as requested Thank you,

Hi Mr [redacted] We have responded to your support ticket in Case No [redacted] It looks like you are currently engaged with a member of our support team regarding your concernsWe hope to resolve this matter to your satisfactionThank you so much for your patience and understanding

Complaint: [redacted] I am rejecting this response because: Problem still not solved, response still left my problem unsolved.Sincerely, [redacted]

Hello Mr***, On June 11th, 2017, one of our support agents replied to you in support case # [redacted] Please respond to that support ticket and provide the requested information and we are happy to continue assistingThank you for your time and patience!

Hello Mr [redacted] , I definitely would like to apologize for the delay in our support team's response times! We are taking many steps to scale up our teams to meet the exponential growth of the cryptocurrency marketWe realize that it's important to get a quick response about your account, and we want to be able to meet that expectationI reviewed your account, and it seems that one of the documents that we requested has not yet been receivedOne of our support team members has followed up with you in support case # [redacted] with information on how to submit this documentPlease reply to that support case with any questions you may have and we are happy to assistThank you for your time and patience!

Complaint: 11736082I am rejecting this response because: still haven't received the $refund to my checking account and it is the end of the day October 5th.Sincerely, [redacted]

The respondent extorted more dollars in fees for me before allowing me to withdraw my moneyThey never once responded to any of my inquiries for assistance until after I had paid the fees and close my account on my own Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Coinbase returned my funds but refused to do anything to compensate for their theft of my funds for over two weeks Completely unacceptable in today's day and age I would recommend avoiding Coinbase at all costs, they do not care about their customer's money whatsoever and only start paying attention when you start filling complaints against them It's like you're dealing with the mob.Sincerely, [redacted] ***

Hi Mr [redacted] , Thanks for writing inWe've responded to you in Case No [redacted] requesting that you complete identity verificationOnce you complete identity verification, we will be able to restore functionality to your accountThank you!

Hi Mr [redacted] Thanks for writing inWe apologize for the delay in our responseWe have been experiencing a higher than volume of support requests and we are responding as quickly we canIt looks like a member of our support team is working with you to assist with the withdrawal Should you require further assistance, please don't hesitate to reach out directly to Case No [redacted]

Hi Mr [redacted] , Thanks for writing inWe apologize for the delay in our responseWe have been experiencing a higher than volume of support requests and we are responding as quickly we canIt looks like your deposit was being held up due to identity verification issuesThe issue has now been resolved, and you should see a credit in your Coinbase account shortlyIf you have any further questions, please don't hesitate to reach out in Case No [redacted]

Hi Mr. ***, Thanks for writing in. After reviewing your support ticket, it sounds like you are trying to make a withdrawal from your account. It looks like a member of our support team is currently working with you to answer your questions about withdrawals. It does look like you have Paypal setup. You can sell your cryptocurrency into your Paypal account. You may also find helpful information here: [redacted]

We have been in contact with Mr [redacted] through case [redacted] Mr [redacted] had an issue where he began a sell and it didn't finalize until the 16th of FebruaryThis was the response sent to Mr [redacted] : Hello,I apologize for the delay in responding to your emailWe have had a high volume of emails and we are making our way through them as fast as we can.From this end, it appears that your sell did finally complete (on Feb 16th)Are you still running into any further trouble?Again, sorry for the late reply and for the difficulty you have been having with this process

Hi Mr [redacted] , Thanks for writing inWe're sorry to hear about the continued frustration with thisWe have provided a solution for you to create a new account and transfer the funds to the new accountPlease respond to the email our support agent sent you today (Case No [redacted] ) if you would like to pursue that optionThank you!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you Lord [redacted] offered me your help I am the daughter of [redacted] Sadly she died from complications in her illnessAnd the people of coinbase are helping me thanksSincerely, [redacted] ***

Hi Mr [redacted] , Thanks for writing inWe're sorry to hear that your issue has not yet been resolvedWe do see that a member of our support team reached out to you on 8/in Case No [redacted] We need you to take action in order to move your case forwardPlease take a look at that email for instructionsShould you require further assistance, please don't hesitate to reach out directly to that emailThank you!

Hi Ms [redacted] , Thanks for writing inWe apologize for the delay in our responseWe have been experiencing a higher than volume of support requests and we are responding as quickly we canIt appears that one of our support members is working with you in Case No [redacted] We would also just like to make clear that although we are not currently able to offer our exchange services, we have not blocked access to any of your fundsYou may sign in and withdraw your currencyBlockchain currency (Bitcoin, Litecoin, Ethereum) must be withdrawn to an external wallet address

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Address: 14525 SW Millikan Way Pmb #26680, Beaverton, Oregon, United States, 97005-2343

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