Collect Pros, LLC

Initial Business Response / [redacted] (1000, 5, 2016/07/22) */ Dear [redacted] , We have located your reference number [redacted] Your file was turned over to collections because [redacted] $ [redacted] $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 11/13/02:08:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of* Your original order was a trial with tracking number [redacted] , but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/03/10) */ Revdex.com please pass this forward to [redacted] Our records indicate that the customer purchased this product online from IP [redacted] on 8/2/Order ID was [redacted] The account was opened on a VISA with the last four digits of ***, with an expiration date of 6/The confirmation email on account is [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do he recall this purchase? Did someone use his credir card fraudulently? Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/03/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not recall the purchase; however, when I saw a charge on my card I called the number listed on my bank statementI told the person that answered my call that I never ordered the product, and to cancel it and stop charging my cardI saw the charge come up on my bank statement and called my bank to dispute the chargesThe suggested that I should cancel my card because these types of companies will continue to charge the accountThe bank indicated that someone was using that card without my permission and it should be closed, immediatelyThat was in June of When the charges stopped, I considered the matter settled until I received their collections letter Final Consumer Response / [redacted] (2000, 13, 2016/03/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) The resolution is satisfactory Final Business Response / [redacted] (1000, 11, 2016/03/31) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2015/05/26) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received a letter stating that Collectpros will not be making any more efforts to collect since the party involved has not responded to their inquiryI can include a copy of the response if you requireI am satisfied that the subject is taken care ofCollectpros sends their appologies

Initial Business Response / [redacted] (1000, 5, 2016/04/06) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/04/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) Satisfied that Collect Pros acknowledged receipt of my correspondence,that no monies are owed to BellaLabs, and no further efforts to collect will be made by Collect Pros

Initial Business Response / [redacted] (1000, 8, 2016/01/28) */ Our records indicate that the customer purchased this product online from IP [redacted] on 8/27/Order ID was [redacted] They account was opened on a MasterCard with the last four digits of ***, with an expiration date of [redacted] The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections Do they recall this purchase?

Initial Business Response / [redacted] (1000, 8, 2016/04/26) */ Dear [redacted] , We have located your reference number [redacted] Your file was turned over to collections because Ripped Muscle X was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 08/26/12:00:AM and your order number was [redacted] The account was opened on a Mastercard with the last four digits of ***, with an expiration date of *** Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/04/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did call to cancel and confirm I would not be billed for the free sample I had paid shipping forNowhere was it stated I would be billed for a sample product that they claimed was freeI was told my account was closed and my information was removedI was willing to pay shipping for a free sample of the product to determine if I liked it, and not for a continuing supply the company would attempt to bill me forI called to cancel and was told it was taken care of Final Consumer Response / [redacted] (2000, 14, 2016/05/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) Collect Pros has decided it is no longer necessary to pursue any alleged debt on behalf of the company they were "hired" byI would advise any one reading this not to pay any collection agency until you have been able to dispute your claimI'm thankful the Revdex.com is available to mediate Final Business Response / [redacted] (4000, 12, 2016/05/03) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2015/10/28) */ We will contact the customer to confirm the VOD is incorrect and close the file Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am waiting to receive something from the business closing the file before I respondThe operation they are running has proven not to be trustworthyOnce I receive something in writing confirming I will not be harassed again, I will then accept the response Thank you, [redacted] Final Consumer Response / [redacted] (2000, 11, 2015/11/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) Final Business Response / [redacted] (4000, 9, 2015/11/04) */ The file is closed, nothing further will be sent, no money owed

Initial Business Response / [redacted] (1000, 5, 2016/05/18) */ Dear [redacted] , We have located your reference number Your file was turned over to collections because [redacted] was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 03/28/04:56:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/02/08) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2016/08/08) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/05/06) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/05/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) Response accepted, debt is dropped, per my requestThank you!

Initial Business Response / [redacted] (1000, 5, 2016/05/17) */ Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your accountTherefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you If you have any further questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/05/24) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 5, 2015/05/21) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 5, 2016/10/12) */ Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you

Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/07/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) PLEASE PLEASE do not pay this company if you receive a collection letterThe entire scheme, from the "free" sample to the collection letter appears to be rift with issuesThank you so much Revdex.com for interceding on my behalf

Initial Business Response / [redacted] (1000, 8, 2015/06/08) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/06/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) When I went to the website for Collect ProsIt requests non public confidential information that I do not wish to provide since this is a disputeI already called them and the representative provided a different name of a subscription than the one the letter I received in the mail from Collect ProsThey said they are a third party collection service and I think they have the wrong person since I did not order a magazine subscription Final Business Response / [redacted] (4000, 12, 2015/06/22) */ Dear Customer, Collect Pros received your dispute letter dated 06/08/We have attempted to verify your debt with the prior debt holder [redacted] Magazines but have not received the required information within a reasonable period of time Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect ProsYou may disregard the notice we sentYou will not receive anything further from usOur apologies for any inconvenience this may have caused youIf you have any questions regarding this letter, you may contact us at the address above or at [email protected] Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 5, 2016/07/22) */ Dear [redacted] We have located your reference number Your file was turned over to collections because [redacted] $ Lumare Eye $was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address [redacted] on 09/15/02:34:AM and your order number was [redacted] The account was opened on a Visa with the last four digits of ***, with an expiration date of [redacted] Your original order was a trial with tracking number [redacted] but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response / [redacted] (1000, 5, 2016/05/17) */ Collect Pros received your dispute correspondence. We were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you. However, after reviewing your dispute... letter we have decided that future collection activity will not be necessary on your account. Therefore, per 15 USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros. You may discard the notice that you received. Our apologies for any inconvenience this may have caused you. If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]. Sincerely, Collect Pros Customer Service

Initial Business Response / [redacted] (1000, 10, 2015/06/15) */ Dear Revdex.com, We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain their particular circumstancesWe will respond within hours Thank you for your efforts Best regards, Collect Pros

Initial Business Response / [redacted] (1000, 5, 2016/01/25) */ Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency We apologize for any inconvenience this may have caused you Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/02/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the action the company has taken in regard to this matter, however I have looked into this online and found that Bella Labs and Collect Pros seem to have plenty of complaints from other consumers regarding their business practicesIt should be noted that they are questionable as to the legality of their business