Collect Pros, LLC

Initial Business Response /* (1000, 6, 2016/02/08) */
Our records indicate that the customer purchased this product online from IP *** on 8/26/Order ID was ***They account was opened on a VISA with the last four digits of ***, with an expiration date of 1/
The
original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 8, 2016/02/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
#I never have owned a Visa card with the last digits of ***
#The person's name listed on the order form is: ***
THIS IS NOT MY NAME/THIS IS NOT ME
#One of my credit cards through *** was hacked during this same time frame That credit card DID NOT END in ***The bank fraud deptcleared that attempt
#THIS IS another attempt to steal my identity

Initial Business Response /* (1000, 8, 2016/07/22) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** $*** $was unable to bill your credit card for the retail amount for the trial product sent
Your order was placed online from IP Address *** on 01/17/05:58:AM and your order number was ***The account was opened on a *** with the last four digits of *** with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2016/04/13) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/04/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2016/02/04) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly Your file has therefore
been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/04/15) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/04/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/11/04) */
Please update *** that I spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectly
Your file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2015/11/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My desired resolution was met

Initial Business Response /* (1000, 5, 2016/02/09) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/02/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do not owe the original company, nor Collect Pros, any moneyTherefore, I accept their response

Initial Business Response /* (1000, 5, 2016/07/12) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/07/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank You for the confirmation that there had been an errorI do think that there being so many complaints about the same company, and circumstances almost exactly the same as mine that there should be a way to shut them down for goodThank You Revdex.com! You are there to protect us, and we appreciate that you do!!

Initial Business Response /* (1000, 8, 2015/06/05) */
Dear Revdex.com,
We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain
their particular circumstancesWe will respond within hours
Thank you for your efforts
Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 10, 2015/06/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will not respond to their requestI have contacted *** law offices, as I am a member and they will contact them through a
certified letter
Thank you Revdex.com for your help and assistance in this matter

Initial Business Response /* (1000, 10, 2015/10/28) */
They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing
has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/01/13) */
Our records indicate that the customer purchased this product online from *** on 6/26/Order ID was ***They account was opened on a MasterCard with the last four digits of 9187, with an expiration date of 01/
The
original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 6, 2016/04/06) */
We have located your reference number ***Your file was turned over to collections because Allegro Anti-aging was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP
Address *** on 02/13/11:11:AM and your order number was ***The account was opened on a Visa with the last four digits of ***, with an expiration date of 01/
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections

Initial Business Response /* (1000, 5, 2016/06/07) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/01/28) */
This was sent to the consumer:
***,
We are in receipt of your Revdex.com complaintPlease find the detailed information below that we have on file for your purchase that has gone to collections:
Your file was turned over to collections
because *** was unable to bill your MasterCard credit card ending in *** for the retail amount for the trial product sentYour order was placed online on *** from IP Address ***Order ID ***
The order was a trial, but the agreement stated that after the trail period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for that amountAnd subsequently, your file went to collections
Do you recall this transaction?
Initial Consumer Rebuttal /* (3000, 7, 2016/01/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not order any cream, I do not order things like this over the computerI would have not spend this type of money on any cream especially not on line and I would've checked into a product that cost If I ordered this cream were is it, you trying to get something for nothing
Final Business Response /* (4000, 9, 2016/02/01) */
Collect Pros is going to contact the consumer direct

Initial Business Response /* (1000, 5, 2016/10/17) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/10/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for resolving so quickly

Initial Business Response /* (1000, 5, 2015/11/16) */
I spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been
closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/01/15) */
Our records indicate that the customer purchased this product online from *** on 3/17/Order ID was ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel,
the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 7, 2016/01/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never received this product
Final Business Response /* (4000, 9, 2016/01/25) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Final Consumer Response /* (2000, 11, 2016/02/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/01/28) */
This was sent to the consumer:
***,
We are in receipt of your Revdex.com complaintPlease find the detailed information below that we have on file for your purchase that has gone to collections:
Your file was turned over to collections
because *** was unable to bill your MasterCard credit card ending in *** for the retail amount for the trial product sentYour order was placed online on *** from IP Address ***Order ID ***
The order was a trial, but the agreement stated that after the trail period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for that amountAnd subsequently, your file went to collections
Do you recall this transaction?
Initial Consumer Rebuttal /* (3000, 7, 2016/01/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not order any cream, I do not order things like this over the computerI would have not spend this type of money on any cream especially not on line and I would've checked into a product that cost If I ordered this cream were is it, you trying to get something for nothing
Final Business Response /* (4000, 9, 2016/02/01) */
Collect Pros is going to contact the consumer direct

Initial Business Response /* (1000, 8, 2016/02/09) */
Our records indicate that the customer purchased this product online from IP *** on 10/25/Order ID was *** They account was opened on a VISA with the last four digits of ***, with an expiration date of 6/The
confirmation email on account is ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 10, 2016/02/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not my e-mail and never was and not my card #.Therefore I am not responsible for this debt.I have perfect credit and don't appreciate the harassment that I am receiving
Final Consumer Response /* (2000, 18, 2016/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I never owed this company anything now it should be over or else I'll take further action
Final Business Response /* (4000, 16, 2016/02/16) */
This consumer has filled multiple Revdex.com somplaints that we keep addressing
The file is closed, They may discard the notice we sentOur apologies for any inconvenience this may have caused you
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2015/05/28) */
Dear Revdex.com,
We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain
their particular circumstancesWe will respond within hours
Thank you for your efforts
Best regards,
Collect Pros
Initial Consumer Rebuttal /* (2000, 7, 2015/06/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After providing the requested information the company said to disregard any notice