Collect Pros, LLC

Initial Business Response /* (1000, 5, 2016/06/07) */
Dear ***
We have located your reference number ***Your file was turned over to collections because *** Eye $ *** Skin $was unable to bill your credit card for the retail amount for the trial product
sentYour order was placed online from IP Address *** on 02/24/06:12:AM and your order number was ***The account was opened on a Mastercard with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2015/10/28) */
Our records indicate that the customer purchased this product online from IP on 1/21/Order ID was ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel,
the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 5, 2016/02/02) */
Please assure the customer the file is closed and nothing further will be sent to the customer regarding this matter
Collect Pros
Senior Team

Initial Business Response /* (1000, 8, 2016/04/20) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 10, 2016/04/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They did contact me and resolved my dispute I still say it is challenging to get anybody "live" (never happened) Very poor way to do business if you are a collection agency

Initial Business Response /* (1000, 8, 2016/01/28) */
Our records indicate that the customer purchased this product online from IP *** on 8/27/Order ID was ***They account was opened on a MasterCard with the last four digits of ***, with an expiration date of ***
The
original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 5, 2016/06/21) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** $ *** Skin $was unable to bill your credit card for the retail amount for the trial product
sentYour order was placed online from IP Address *** on 02/13/06:11:AM and your order number was ***The account was opened on a Visa with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose
Initial Consumer Rebuttal /* (3000, 7, 2016/06/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
At no time was it clearly stated that if I didn't take specific action to cancel the trial before the day period expired, I would be on the hook for an on going subscription *** Customer Care could not provide me with evidence that I agreed to any $ I agreed to only an amount less than $for shipping/handling
I want this matter with *** and Collect Pros to end with no further payment or harassment
Final Business Response /* (1000, 16, 2016/07/13) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 8, 2016/02/15) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2015/10/28) */
I spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been
closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2015/10/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you Revdex.com

Initial Business Response /* (1000, 5, 2016/04/06) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/04/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the response due to not owing anything in the first place

Initial Business Response /* (1000, 8, 2016/07/28) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 10, 2016/07/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response /* (2000, 17, 2016/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (1000, 15, 2016/08/08) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 5, 2016/08/08) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 8, 2016/07/12) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 10, 2016/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/03/30) */
Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently
Therefore, per USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being
terminated by Collect Pros
They may discard the notice we sentOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, they may contact us at the address above or at [email protected]
Initial Consumer Rebuttal /* (2000, 7, 2016/03/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I except because they are terminating their collection and my credit will NOT be affected by this

Initial Business Response /* (1000, 5, 2016/02/01) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/02/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/03/01) */
We have several *** in our systemCan the consumer please provide our reference number? It is located top right of the letter in which they received
Initial Consumer Rebuttal /* (3000, 7, 2016/03/01) */
(The consumer indicated
he/she DID NOT accept the response from the business.)
I had emailed them and told them I was reporting them to the Revdex.com, I then received a follow up email from them telling me they had made a mistake and was closing the claim I still feel that they are not a legitimate company and are trying to scam people
Final Consumer Response /* (2000, 8, 2016/03/01) */

Initial Business Response /* (1000, 5, 2016/02/09) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/02/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/05/17) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/05/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Would of liked a letter of settlement in writing for future reference

Initial Business Response /* (1000, 5, 2016/07/22) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** was unable to bill your credit card for the retail amount for the trial product sentYour order was
placed online from IP Address *** on 02/18/09:29:PM and your order number was ***The account was opened on a *** with the last four digits of ***
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2016/04/06) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/04/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Satisfied that Collect Pros acknowledged receipt of my correspondence,that no monies are owed to BellaLabs, and no further efforts to collect will be made by Collect Pros

Initial Business Response /* (1000, 8, 2016/02/09) */
Our records indicate that the customer purchased this product online from IP *** on 10/25/Order ID was *** They account was opened on a VISA with the last four digits of ***, with an expiration date of 6/The
confirmation email on account is ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 10, 2016/02/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is not my e-mail and never was and not my card #.Therefore I am not responsible for this debt.I have perfect credit and don't appreciate the harassment that I am receiving
Final Consumer Response /* (2000, 18, 2016/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I never owed this company anything now it should be over or else I'll take further action
Final Business Response /* (4000, 16, 2016/02/16) */
This consumer has filled multiple Revdex.com somplaints that we keep addressing
The file is closed, They may discard the notice we sentOur apologies for any inconvenience this may have caused you
Sincerely,
Collect Pros Customer Service