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Collect Pros, LLC

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Reviews Collect Pros, LLC

Collect Pros, LLC Reviews (801)

Initial Business Response /* (1000, 5, 2016/04/15) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/04/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
As long as they follow through with their statements made in the response, I am satisfied

Initial Business Response /* (1000, 5, 2016/02/08) */
Our records indicate that the customer purchased this product online from IP *** on 8/20/Order ID was ***They account was opened on a *** with the last four digits of ***, with an expiration date of 7/The
confirmation email on account is ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 7, 2016/02/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not purchase any products from said companyFurther review was indentified as a un-authorized purchase and was reported to the credit card company as fraudPlease remove this collection

Initial Business Response /* (1000, 5, 2016/02/23) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore
been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2015/11/04) */
Our records indicate that the customer purchased this product online on 2/2/Order ID was ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was
going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 7, 2015/11/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes I do remember purchasing the trial for bottlesPlus how can something go to collections when I have never received any other attempt to collect the balance before sending to collectionsI have never been called, mailed a bill nothingSo how can something go to collections
Final Consumer Response /* (4200, 11, 2015/11/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I happen to know my credit card was not expiredAlso then why did I not receive a bill from the company before receiving a bill from you out of no whereI never received any notification or bill form the company at allSo how can you send something to collections without every notifying or sending a bill so I could pay itAlso I want a phone number for the debtor that is stating I oweI am not paying a collection agency that I don't even know isn't a scamI want to talk to them to see if I owe this balancePretty sure its not legal to send something to collections without send ing a bill
Final Business Response /* (4000, 9, 2015/11/05) */
The merchant attempted to bill the credit card they had on file and the card was expired and subsequently the bill for the retail amount on the trial products did not process successfullyThe merchant then attempted several more times over a period of time and still the card did not process the feeThe merchant then put the file in collections

Initial Business Response /* (1000, 5, 2016/04/12) */
We have located your reference number ***Your file was turned over to collections because Cleanse Blast was unable to bill your credit card for the retail amount for the trial product sentYour order was placed online from IP Address
*** on 02/21/02:24:AM and your order number was ***The account was opened on a Mastercard with the last four digits of ***, with an expiration date of ***
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
Was your card possibly used fraudulently?

Initial Business Response /* (1000, 5, 2016/01/19) */
As of 1/19/2016, Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour
file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
A letter will also be sent to the consumer confirming this
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/01/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Justice prevailed, they need to do more research before they send out bogus letters in the futurei'm glad I had my bank records proving the cancellation of chargesThank you Revdex.com

Initial Business Response /* (1000, 5, 2016/01/27) */
Our records indicate that the customer purchased this product online from IP *** on 9/7/Order ID was ***They account was opened on a *** with the last four digits of ***, with an expiration date of ***
The
original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 7, 2016/01/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The above record is incorrectI called in August of and cancelled per the agreementWhy does *** have this in their records and you do not*** verified in a phone call of 1/27/that there was no money owed and I was not sent to collectionsThe representative told me Collect Pros has repeatedly sent letters to customers despite no longer being used by the companyAgain, I feel that this was an attempt to fraudulently attempt to collect money that was not dueHow can criminal charges be pursued in reference to this company that has been issued a cease and desist in the state of Nevade for Nevada residents yet they can continue to pursue fraudulent money collections from residents outside of NevadaPossibly a federal charge? This type of criminal activity that hides behind claiming to be a "debt collector" must be stoppedOver complaints
Final Business Response /* (4000, 9, 2016/01/29) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/01/27) */
Our records indicate that the customer purchased this product online from IP on 9/27/Order ID was *** They account was opened on a Visa with the last four digits of ***, with an expiration date of ***
The original
order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 5, 2015/11/12) */
Our records indicate that the customer purchased *** online from *** on 1/24/Order ID was ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to
cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 7, 2015/11/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did receive a call regarding the trial, but I did not agree to try any sort of trial for any productI have not even heard of ***Even if I did order such a product I did not receive it in the mailI was also charged approximately $for this apparent trial which I did not agree toAlso there was no indication regarding cancelling said trialI do not understand how did they get hold of my personal information and subsequently charge me for a product I did not know about

Initial Business Response /* (1000, 5, 2016/07/22) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** $*** $was unable to bill your credit card for the retail amount for the trial product
sentYour order was placed online from IP Address *** on 10/11/03:14:AM and your order number was ***The account was opened on a Visa with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number *** but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2016/01/13) */
Our records indicate that the customer purchased this product online from *** on 6/26/Order ID was ***They account was opened on a MasterCard with the last four digits of 9187, with an expiration date of 01/
The
original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 5, 2016/02/09) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/08/08) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/02/09) */
Please inform *** that we use a mail process house and a P.Obox in **Collect Pros is also registered and licensed in all the states we do business in
In response to ***'s claim, Collect Pros spoke with the manufacturer who
placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 8, 2016/02/15) */
Our records indicate that the customer purchased this product online from IP *** on 8/29/Order ID was ***They account was opened on a VISA with the last four digits of ***, with an expiration date of 7/The
confirmation email on account is ***
The original order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?

Initial Business Response /* (1000, 5, 2016/05/03) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed receipt of the returned product and let Collect Pros know that they submitted your account to our agency incorrectly Your file has therefore
been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/05/17) */
Dear ***,
We have located your reference number ***Your file was turned over to collections because *** was unable to bill your credit card for the retail amount for the trial product sentYour order was placed
online from IP Address *** on 04/26/06:12:AM and your order number was ***The account was opened on a Master with the last four digits of *** with an expiration date of ***
Your original order was a trial, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2015/12/17) */
***, Your file was turned over to collections because Wrinkle Rewind was unable to bill your *** credit card ending in for the retail amount for the trial product sentYour order was placed online on 8/12/from IP Address
***
You are correct that you had a trial, but the agreement stated that after the trail period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for that amountAnd subsequently, your file went to collections
We consider this matter still open and pending payment
Initial Consumer Rebuttal /* (3000, 7, 2015/12/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There wasn't any invoice or information that came with the products so I didn't know that I would be billed if I didn't call nor did I have a number to call I would have gotten back with the company if I had a way to do so The *** bottle didn't even work from the time I got it I was not billed nor did I receive any emails about this I thought the company would contact me so I could tell them about the problem with this product but they didn't

Initial Business Response /* (1000, 5, 2015/06/08) */
Dear Revdex.com,
We received your inquiry to Collect ProsIt appears the customer has a dispute regarding the notice they received from usThe easiest way to contact us is by entering their account number at www.collectpros.com/dispute to explain
their particular circumstancesWe will respond within hours
Thank you for your efforts
Best regards,
Collect Pros
Initial Consumer Rebuttal /* (3000, 7, 2015/06/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Collect Pros' response stated that I purchased Levy magazinesI don't even know what that is...as in what brand or type and I have no idea how that could have happened because I knowingly would have never purchased any magazinesIn my life time, I never have, and I never willThey stated that they have an audio recording; but are they sure the recording is my voice? Fraud occurs all the timeI have been a victim of fraud with my bank debit card, and my computer being hacked; filled with viruses...all within the past two yearsIt is no funThis purchase that Collect Pros states I have done is not something I would have ever done, and I am totally baffledI have never even heard of Levy 9, much less know what it isI don't accept their claim; I feel either fraud exists or there has been misrepresentation on their part...or BOTH !!

Initial Business Response /* (1000, 5, 2016/08/08) */
Collect Pros spoke with the manufacturer who placed your account into collectionsThey confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothingYour credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: PO Box 4133, Woburn, Massachusetts, United States, 01888-4133

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