Collect Pros, LLC

Initial Business Response /* (1000, 5, 2016/10/07) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2015/10/28) */
Collect Pros will contact this consumer and follow up
Initial Consumer Rebuttal /* (3000, 7, 2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will need to have the company contact me, as
stated above, in order for me to know if my complaint has been resolvedThere is no means to contact the company, except by ***They have not yet contacted me
Final Business Response /* (4000, 9, 2015/10/29) */
As of 1:today I have reached out to *** via phone and I left a message regarding this matterShe can contact us direct for any further questions at [email protected]
Final Consumer Response /* (2000, 11, 2015/10/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
My remaining concern is that this company is harassing other consumers, who might not have the support of Revdex.com and therefor might pay the unfair money demand in order to be done with the harassmentDoes this company have a history?
I am very pleased that my dilemma was quickly and successfully resolved by youTHANK YOU

Initial Business Response /* (1000, 5, 2016/07/12) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The response is acceptable to me

Initial Business Response /* (1000, 5, 2016/04/06) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/04/07) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/04/12) */
Please inform the consumer that Collect Pros nor the manufacturer was aware that the customer card was used fraudulently
Therefore, per USCS §1692(c)(1) we are advising them that any further efforts to collect on this debt are being
terminated by Collect Pros
They may discard the notice we sentOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, they may contact us at the address above or at [email protected]
Initial Consumer Rebuttal /* (2000, 7, 2016/04/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate you all working with me on this, and collectpros for understanding the reasoningsI accept the offer, and thank you againHope I wont have anymore issuesRhank you again

Initial Business Response /* (1000, 5, 2016/07/12) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/07/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)
PLEASE PLEASE do not pay this company if you receive a collection letterThe entire scheme, from the "free" sample to the collection letter appears to be rift with issuesThank you so much Revdex.com for interceding on my behalf

Initial Business Response /* (1000, 5, 2016/01/27) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you

Initial Business Response /* (1000, 5, 2016/07/12) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you so much for helping meI accept this response
Do I need to do anything else concerning this matter? If I receive any additional mail from the company do I need to respond?
Selene

Initial Business Response /* (1000, 5, 2016/02/05) */
We will correspond directly with the consumer on this matter
Initial Consumer Rebuttal /* (2000, 7, 2016/02/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/07/12) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** was unable to bill your credit card for the retail amount for the trial product sentYour order was placed
online from IP Address *** on 11/18/04:04:AM and your order number was ***The account was opened on a Visa with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose
Initial Consumer Rebuttal /* (3000, 7, 2016/07/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I called to cancel, and could not get through with the number that was providedAt this point I felt it was a scam and reported it to my credit card companyThey agreed, canceled my credit card so I would not be charged I do not owe this company anything, as I tried to cancel and couldn'tI want my name removed from this attempt to collect a debt
Final Business Response /* (4000, 9, 2016/07/22) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2016/07/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you

Initial Business Response /* (1000, 5, 2016/07/12) */
We are unable to find *** in our databaseCan we please get the REF# on the top right corner of the letter she received?
Initial Consumer Rebuttal /* (3000, 7, 2016/07/13) */
(The consumer indicated he/she DID NOT accept the
response from the business.)
Reference Number
Final Business Response /* (4000, 9, 2016/07/22) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 11, 2016/07/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I feel they must have read my complaint and found it to be accurateThey could not pursue the complaint***

Initial Business Response /* (1000, 5, 2016/02/16) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute
letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Initial Consumer Rebuttal /* (2000, 7, 2016/02/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/07/12) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/07/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Since collect pros has supposedly contacted the company billing me and stating that this company had mistakenly billed me through the collect pro companyThey have agreed to drop the charges billed through collect pros.if any more harassment comes from this company I will again report it to the Revdex.comThank you very much

Initial Business Response /* (1000, 5, 2015/10/28) */
This is not our customer
Initial Consumer Rebuttal /* (3000, 7, 2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have a letter stating its from collect pros
Final Business Response /* (4000,
9, 2015/10/29) */
Our database references a completely different customer under ref# ***We do not see DGarciaPlease have *** contact me directly via [email protected] and we will help him resolve this matter

Initial Business Response /* (1000, 5, 2016/07/12) */
Dear ***,
We have located your reference number Your file was turned over to collections because *** was unable to bill your credit card for the retail amount for the trial product sentYour order was placed
online from IP Address *** on 12/15/03:56:AM and your order number was ***The account was opened on a *** with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

Initial Business Response /* (1000, 5, 2015/10/28) */
We will contact the customer to confirm the VOD is incorrect and close the file
Initial Consumer Rebuttal /* (3000, 7, 2015/10/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am waiting to receive
something from the business closing the file before I respondThe operation they are running has proven not to be trustworthyOnce I receive something in writing confirming I will not be harassed again, I will then accept the response
Thank you,
***
Final Consumer Response /* (2000, 11, 2015/11/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 9, 2015/11/04) */
The file is closed, nothing further will be sent, no money owed

Initial Business Response /* (1000, 8, 2016/02/08) */
Our records indicate that the customer purchased this product online from IP*** on 7/27/Order ID was ***They account was opened on a VISA with the last four digits of ***, with an expiration date of ***
The original
order was a trial, but the agreement stated that after the trail period, unless they called to cancel, the manufacturer was going to bill them for the full cost of the productThey did so and their credit card on file was unable to process for that amountAnd subsequently, the file went to collections
Do they recall this purchase?
Initial Consumer Rebuttal /* (3000, 10, 2016/02/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am being charged $for a "subscription" product I did not receiveAlso that would make this product well over $with original purchase amountReverse this from collection or I will seek counsel
Final Business Response /* (4000, 12, 2016/02/09) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service
Final Consumer Response /* (2000, 14, 2016/02/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you

Initial Business Response /* (1000, 5, 2016/07/22) */
Dear ***,
We have located your reference number ***Your file was turned over to collections because *** $ *** $was unable to bill your credit card for the retail amount for the trial product
sentYour order was placed online from IP Address *** on 11/29/04:15:AM and your order number was ***The account was opened on a*** with the last four digits of ***, with an expiration date of ***
Your original order was a trial with tracking number ***, but the agreement stated that after the trial period, unless you called to cancel, the manufacturer was going to bill you for the full cost of the productThey did so and your credit card on file was unable to process for the amount of $Subsequently, your file went to collections
We look forward to working with you to resolve this debt promptly and professionallyFor your convenience you can make a secure payment online today by using the following pay now buttonAlternatively, you can mail in a payment using the payment coupon received in your notice by mailTo dispute this debt by mail, please reference your notice for instructionsPlease be advised that there may be consequences for non-payment of a legitimate debtThis Firm is a Debt CollectorThis is an attempt to collect a debt and any information obtained will be used for that purpose
Initial Consumer Rebuttal /* (3000, 7, 2016/07/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no instruction that I would be billed if I did not cancel during a trial periodThe website did not state I was only being given a trial period for the sampleThere was no phone number provided to call or return any samples on the website nor in the packageIf this information was provided I never would have paid the fee for the sampleI also would have returned the sampleI do not sign up for subscriptions and I do not spend that much money on productsThe sample was not equivalent to the amount they are trying to collectThese amounts were also not advertised on the websiteI believe this company is acting in bad faith and tricking people for moneyThis is a scamThis same experience has happened to many peopleI want this cleared off my nameI do not owe this money
Final Consumer Response /* (2000, 20, 2016/08/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes, I accept this response that future collection is not necessary on my account and collection efforts are being terminatedThank you
Final Business Response /* (1000, 18, 2016/08/08) */
Collect Pros received your dispute correspondenceWe were provided with your debt verification information regarding the transaction from the prior debt holder and we have shared that with you
However, after reviewing your dispute letter we have decided that future collection activity will not be necessary on your account Therefore, per USCS §1692(c)(1) we are advising you that any further efforts to collect on this debt are being terminated by Collect Pros
You may discard the notice that you receivedOur apologies for any inconvenience this may have caused you
If you have any further questions regarding this letter, you may contact us at the address above or at [email protected]
Sincerely,
Collect Pros Customer Service

Initial Business Response /* (1000, 8, 2016/03/10) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 10, 2016/03/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/03/30) */
Collect Pros spoke with the manufacturer who placed your account into collections They confirmed that they processed the cancellation and let Collect Pros know that they submitted your account to our agency incorrectlyYour file has
therefore been closed and you owe nothing Your credit has not been affected, as nothing has been reported to a consumer credit agency
We apologize for any inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 7, 2016/03/31) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for all your help bless you.I have worked hard to keep credit good thank you