Colliers International Management

I was told online that my trial subscription ended on 11/** and that I would be charged on that date I went online and cancelled my trial on 11/** and was still charged on 11/** I went back on the site and saw that it said that I never cancelled (absolutely not true) I cancelled again and reached out to the company I have been arguing with them for days I have tried the phone number listed but it directs you back to the site and hangs up on you The messages I keep receiving from "support" do not make sense and do not address the issue I'm so upset and need to be refunded for $ This is infuriating

This website has charged my account without authorization multiple times! They ignored my requests for a refund or proof of purchaseI am now out $because they renewed a day subscriptionWhat is wrong with these people!

When signing up for this account in August, I signed up for a "Free" account So far, I have been charged a fee of $each month for months I have tried to delete my account on-line, with no luck

I signed up for a limited free trial and was billed, can't reach a CSR to resolve, hyperlink keeps looping back to the same phone number that leads no where

So I was on Roomster.com I set up looking for a roommate When I was cancel the subscript before March *** It told me system errorSo the next day I see they charge my card

I signed up strictly for one week of service with they're company online I never received ANY responses to any messages for a roommate so I realized I couldn't use the website anymore They waited nearly a month after that week was over and recharged my card for $ I want a refund for the second charge please

When signing up I was not made fully aware of the billing and collection processI purchased a three day membership for five dollars, fully expecting that I would no longer be subscribed at the end of the duration of the subscription for which I paidOn the fourth day Roomster charged my account forty five dollars, nine times the original price which I had agreed to payThe company did not make it clear to me that I would be paying for a full membership if I did not cancel a three day membershipNor did they send me any e-mail, text, or phone call alerting me that I would be charged nine times the amount which I had paid if I did not go to their website and ask not to be charged after the end of my current subscriptionI feel taken advantage ofI also feel like this business is making gains off of people who are struggling to find homesPeople looking for rooms to rent, such as myself, usually have limited meansIt is ridiculous to think that once a person purchases a three day

I registered a day trial account with $at *** July At *** August 2016, I found out it automatically charge a $fee, which I have never heard ofI thought it is going to cut my service automatically rather than charge me unawareThe company took my money direct debiting my accountThey hide the direct debit in the terms and condition and on a side noteI ask the customer service about that and it emphasized I signed the proof of authorization and threaten me, if I dispute the issue with it, it will notify the credit bureausLater, I research the company on the internet and found out that it has a long history of scamming its customer with this methodThe company is a habitual offender at scamming customerI have no idea how to communicate with this habitual offender who has scamming its poor customer all over the years for refundTherefore, I try to reach out for Revdex.com for help and to disclose their unethical and dishonesty, which is the least I can do

I ordered day subscription for $ on 12.**which proved to be completely useless as no one has replied to my ad and messages (looks like the people are not real!)Then I received a “message” (which was later removed once I paid !!!) but could not open it as my subscription had expired, so I bought another day subscription on *** for $
Then on *** I was charged $for the subscription I never ordered, did not authorize and simply don’t need!
I contacted the customer support regarding this issue but they were not helpful
This site is a complete scam, I did not have person from there to view the room (and I had around from another website), the profiles are not real, and they send fake messages to trick you into buying the subscription!
And in addition they keep charging once the subscription you ordered is over?!

On 6/**/*I purchased a day trial from Roomster in an attempt to find a roommateI ended up not using the service, but just let the days go past because I had only payed $Around *am on 7/*/*6, I noted a charge on my account for $for an extended day trial periodWhen I reached out to this business they stated I had agreed to the terms of service and the charges were finalWhile I understand their business practices, their "fine print" business tactic is very misleading and almost feels predatoryThey provided screens shots where I "*** *** *** ** ***"This may be true, but I can not replicate the process to go back and see how clear the ToS wereAnother issue, they state they provided me with an email that detailed this processThe title was "*** *** *** *** *** * *** ***"I did not read this email, because I do not operate under the assumption that a business is going to display such deceitful business tactics

I've been searching for a place to live in a shared housing situation in order to save money and get ahead in lifethis company is being used by a LOT of people on *** (go figure) and seems to be a way of stealing money or personal information I would strongly suggest that the FTC look into shutting this place down because it's never been effective and I see only bad reviews That seems like a big problem!!

I was looking for affordable housing and was considering a room for rent because of my income In first week of Septemper I checked out the site and was informed there is a week free trial Before the end of the two week period, I was looking for the link to cancel the subscription There was none I was googling for the email or phone no so I can cancel the service There was a phone no but whenever someone answered the phone the person would not say a word Called a few times with no response The information that I got from the Terms of Service during sign up had an address, of which you have in this site During the supposedly FREE trial period, they charged me $(Aug **, 2016) There was a person I met from this site and I gave him a copy of my background check I did not authorize him to debit money from my card if he wanted to do additional background check There should be a written agreement for debiting money for background checks This company deb

On April **, 2016, I signed up for the $day trial subscriptionPost that I never authorized for an extended subscription, however, on April **, I was charged $for a full subscription for another days without any prior authorization or notificationI only signed up for a day trial because I had to to be able to read the messages in the inboxThere was no disclosure stating that my account would auto renew for $after the initial days trialI have already contacted their customer support and asked for a refundI have also cancelled my subscriptionI now want someone to contact me about my refund immediately!

Shady practicesI canceled my subscription and account yet the company still continued to charge meThey advertise 24/support which is an email option, which is claimed "often replies in minutes" which is far from validI tried contacting them through this with little resultI had to go to my credit card company to dispute the charge

DO NOT USE THIS SITE! I purchased the day subscription and at no point I was told that I would be charged $the second my days was up! The only phone number available just sends you to an operator saying "*** ** *** *** *** *** *** *** *** * *** ** ***" I tried the *** helpit does not lead you to help, it simply takes you to your profileI also did the refund for which I only am supposed to get $back when I only had the account for days after my days endedComplete crap of a companyI think it is sad that the operator automatically tells you that a refund is available, shows that they are completely aware of the disgusting scam they created

I was registered in your page, but I never get a customer I am having a lot of hard time to terminate the service with you and you kept on taking my my money from the credit card , please discontinue my service with you *** *** ***

After I purchased the digital service, I was denied access BOTH to my account and to customer service due to following unverified claim : "Roomster takes member safety and security very seriouslyYou have been reported by other Roomster members as either being a concern, posing a threat, promoting an agenda, being suspicious, using hate speech or acting inappropriatelyWe have investigated this matter and have removed you for one of those reasons."
Since I do not believe myself to be at fault and cannot contact customer service, I am asking for a full refund

I'm a yr old who moved to New York for schoolI used the Roomster app because I was told it worked and was reputableAfter finding a room, speaking with someone, signing a lease, giving a deposit and first months ($1000) I arrived off the plane to the address where they had never heard of the person I had spoken toI have an email address and number I corresponded withThis company took $from me and left me homelessI'm in New York with no where to liveI demand Roonster reimburse meI need them to otherwise I'll be living in a homeless shelter

I signed up for a trial period on RoomsterThere was no indication that my account was being set up for auto withdrawalI DID NOT authorize any automatic withdrawals from my accountThe day I was charged I cancelled my policy and requested a refundI received correspondence on Oct *** that they we processing my refund of
$I have contacted them on two separate occasions regarding the refund and have not received any correspondence or moniesThe phone number they have listed does not allow you to contact a person eitherThe entire payment system seems to be set up to hoax people

I placed an ad on craigslist looking for housingImmediately I got two email responses that directed me to a link for details of what they were offeringBoth of these links took me to Roomster, which I could not get any information from apparently without signing up for a subscription even though there's supposedly a 72-hour free period This was a waste of timeThe responses did not even sound like they were offers appropriate for the situation sought in my add I have actually had a roomster account before and did not get any benefit from itI think they are somehow screening craigslist and trying to suck in CL users in a bait and switch