Colliers International Management Reviews (689)
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I do not like that your company is setting up fake profiles on craigslist to lure in people with prices and places that are not out thereThen you charge people to see messages but you never get one back from the lure profiles that you wantits a marketing scam and I hate being apart of any business that lies flat out and trys to trick people into buying stuff
I was contacted by Roomster and listed seeking a roommate but was put on list as someone looking to be someone else's roommateThis is not what I was looking forSince then I have been bombarded in my inbox with dozens of emails a day, and no matter how many times I unsubscribe and report as SPAM I continue to get these unwanted emailsThis needs to stop as it is overwhelmingRoomster is a complete scam and total nuisancePLEASE HELP!
The app has an auto subscription that takes 7.99+ tax weekly I found a roommate and deleted the app after one week When I logged on the app next week to look at roommates for my wife I had a message, the app wouldn't not allow me to see the message unless I " upgraded account"So I just looked, but didn't choose to upgrade account again I saw I had been billed 7.99+ tax that weekthen looked at the app again to see if I had missed something, but when I had been billed for the 3rd time I got upset and all they told me was " deleting account is not the same as cancelling subscription" Who would delete their account and not cancel subscription?!
The site is using deceptive tacticsYou can not read messages sent to your accountRoomster will send you an auto message and then prompt you with a notice of receiving a message (not saying who the message is from and which you can't see unless you buy a paid membership--a tactic used by shady dating sites)Roomster is further appearing to be posting fake ads on other platforms, *** among others, and when you respond to those ads you receive a message directing you to set up an account on RoomsterFeatures of this site are pretty much limited to paid memberships, though you can create a profile, which gives the appearance that the site is full of active people and postingsProblem is that visitors creating free accounts find out about the limitations and presumably will not bother with the site further...leaving behind inactive profiles and postsI have seen these tricks on sites with bad reputations for deceptive practices, Maybe the site works for some people, but it is highly suspiciousI am additionally see a ton of negative reviews across many sites
This company tricks you into purchasing their lower price products then blindly charges you there dollar fee twice which can go un seenThey then don't give you a full refund because of their practicesThey pro rate to keep something
I paid for days trial through Paypal and they charged another $from my Paypal account without any notice or permission, I just recieved Payapl email today that $got deducted from my account from roomster.comI contacted roomster and all they aksed to cancel the service to avoid future charges and didnt respond to my request for the refund of charges which are bogus and I didnt even use their service forInstead of that they just respond with threatning message that if I file dispute they will send my case to collectionI will challenge them in paypal, in collection and in court if they wont issue my refundWhat a rip off, and of people filed complains against them and they are still running this businessI will approach GovtAgencies as well to shutdown this cheating business
I signed up for a day trail and started receiving unknown chargesWhen you call their customer services line the first thing it says is, "if you're calling about billing issues, fill out the form online"When you go to fill the form out no one gets back to youIT IS A COMPLETE SCAM!
I paid for days trial through Paypal and they charged another $from my Paypal account without any notice or permission, I just recieved Payapl email today that $got deducted from my account from roomster.comI contacted roomster and all they aksed to cancel the service to avoid future charges and didnt respond to my request for the refund of charges which are bogus and I didnt even use their service forInstead of that they just respond with threatning message that if I file dispute they will send my case to collectionI will challenge them in paypal, in collection and in court if they wont issue my refundWhat a rip off, and of people filed complains against them and they are still running this businessI will approach GovtAgencies as well to shutdown this cheating business
Shady practicesI canceled my subscription and account yet the company still continued to charge meThey advertise 24/support which is an email option, which is claimed "often replies in minutes" which is far from validI tried contacting them through this with little resultI had to go to my credit card company to dispute the charge
Now I recently became a member of RoomsterA website which I thought I could find a room for rent at a desirable priceI authorized the company to take out of my account for a three day trialWhich was one of three optionsOn the third day of service my account was charged for Which is strange because when I became a member nobody told me about a renewalI would understand an additional if the service automatically renewsBut 29.95! I tried to contact Roomsters number which no actual person answersI also tried the 24/help deskFunny how there wasn't anybody availability 24/and they also weren't any helpI did my research and I'm not the only one who has had this issueWhy hasn't Roomster fixed this issueWhy don't they make the terms of service more blatantWhy call it a 24/help desk if no one real is ever availableI hope we can work this out and I can get my money back
Roomster charges it's consumers for renewal of the subscription without the consumer's actual consentThey charged me an unauthorized $payment to renew my subscription with them when I only purchased the day trialI was under the impression that after the days passed my trial would be up & I would be asked whether or not I wanted to further use Roomster's services
Roomster is a scam for moneyThey advertise that this site is free to use, but this is falseI put my apartment on Roomster, and when I received messages from other users about it, I was then notified that in order to read my messages, I have to pay a feeSecondly, I have been getting texts from who I think are representatives for the company, urging me to sign up for the site, falsely claiming that they are people in need of housingLastly, their customer service is horrendous and rudeI have never been so disappointed in a website in my whole lifeDo not use this service
I cancelled my transaction and they billed my account any way
I signed up for a three day subscription on *** at a cost of $I was just charged $45.95, I have reached out to customer service and had zero responseOnly by reading other Revdex.com complaints have I discovered that my "automatic" renewal was most likely done at the full month subscription priceThe "renewal" price is in no way made clear when you initially sign up for the service
For use by the company in locating my account my *** information is: ***
Thank you for the help
*** ***
On August **, I signed up for a three day trial with Roomster Corp which was advertised in the amount of $For a consecutive three months, my bank account has been charged a total of $which was not what I had agreed toI have made attempts to contact Roomster Corp as to discuss a refund with a customer service representative; however; they do not have a working phone numberI have submitted an email request to which I've not received acknowledgement nor a response
I need help in contacting someone of authority within the organization as I am kindly requesting a full refundI would truly appreciate your help
COMPLETE SCAM AND TERRIBLE WEBSITE, they'll automatically sign you up for a monthly fee even though you purchased only days worth of usageSHUT IT DOWN SOMEONE
I signed up in early Sept and cancelled in late SeptThe entire concept is a huge messThey sent me hundreds and hundreds of "matches" even though they didn't fit the "match" requirements I requestedSo I had to read through 5-pager emails seeing if the roommate mates were right for me- then forward and email in one line somewhere in the middleThey did nothing but waste my time- I found a roommate through a logical profile type websiteI emailed and asked for my money back and was told noI was then charged in both Oct and Nov for services I had already cancelled- and certainly was not using I was not receiving any emails from them- so why would I be charged? I couldn't even access my account!
I was tricked into signing up, multiple emails into an ad I put on craigslist told me to sign up for Trial of Roomster to verify myself as eligible roomate Only to find out that they were fake profiles and that my "Trial" was no trial at all it was a "No Refunds" commitment to purchase with an automatic monthly renewal unless otherwise cancelled I fell the company is allowing this to happen and not refunding any customers I had asked for refund very next day when I found out it was information I was receiving They did not reply to my email
I signed up for a 30-day trial subscription on 8/**/ I just found out they charged my credit card $n 9/**, 10/** and 11/** without my consent I notified the company within days of the initial trial that I was cancelling my trial subscription They did not have my consent to charge my credit card for three more months of service beyond the initial trial
I signed up for Roomster looking for a roommate in Los Angeles, specifying a roommate age 25-39, budget of at least $1000, and a move date of April All I got were 60+ men threatening me if I "screwed" them and year olds looking for a bedroom to share with their boyfriends right now this second with a budget of $After days of this I cancelled my monthly subscription and asked for a refund of my original $paymentI was rudely told original subscription payments were non refundableThey also disabled my account to the point where I cant log back in and use the additional days I paid forCool