I have been using Rescue Rooter since 2011. I have always been very impressed with the professional, quality work that has been done. Over the years I have had [redacted], J[redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted]
[redacted] serviced our unit on 11-4-16. We could not be happier. He is very knowledgeable about our unit and his job. I highly recommend his company and him to anyone needing service.
[redacted] came to our home on a Sunday morning shortly after making an emergency appointment due to the AC unit not producing any air of any type into the ventilation system. After an examination of the system, he informed us of the issue, showed us pictures of the unit's problem (the unit was frozen solid inside) and all issues and concerns tied to this. He then treated the system and let us know of leak in the evaporation coil, which is the source of the freeze.
I have been using Rescue Rooter since 2011. I have always been very impressed with the professional, quality work that has been done. Over the years I have had [redacted], J[redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted]
I am happy with ARS Rescue Rooter. They are courteous and professional. They seem to truly care about the customers. They clean up after themselves and leave everything like it was. They took their time and made sure everything was right and explained what was to be done.
[redacted] was the technician who came to my home to perform the winter maintenance checkup. He was extremely professional and answered all my questions. He explained everything he did simply and understandable. I was very satisfied with [redacted] and I'm sure he is an asset to ARS.
Great experience. Service was prompt. Service was professional. Excellent job explaining the scope of troubleshooting, explaining the problem and how it was fixed, and giving recommendations for future maintenance. I would not hesitate to call again. [redacted]. did an excellent job.
ARS/Rescue Rooter Raleigh's employee [redacted] C did my bi-annual maintenance check on my home systems today. He did an outstanding/professional job and I will request him by name for my next bi-annual maintenance check.
I used ARS Raleigh for installation of a new HVAC for the first floor of my home about 20 months ago. I was extremely impressed with the team which performed that installation. When I recently had to install a new HVAC for my second floor, I requested to have the same team. Two of the gentlemen from that team came to perform the second installation, and I found the same great service, dependability, reliability, and wonderful work ethic. [redacted] and [redacted] were EXCELLENT.
[redacted] was awesome. My six year old daughter wants to be a plumber, and he showed her exactly what he was doing as he was doing it. He was fun, entertaining and he fixed my bathtub efficiently with the distraction of a first-grader. I definitely appreciated the prompt, courteous, above and beyond service.
We came home late night after a trip and noticed that our hot water in our shower was not working. My husband chatted online with an ARS representative and was able to talk to a person and set up an appointment for first thing the next morning. The company sent a man by the name of [redacted] who was polite, friendly and honest. He checked the water temperature in each of the faucets and showers in the house and came to the conclusion that the problem was not in our water heater. He gave me a quote and after I okayed the order, he worked on fixing the problem immediately. After completed the job he made sure he cleaned the area that he was working in. I found him to be very helpful and he seemed knowledgable about his work. If I run into any other problems, I will definately use ARS and ask for [redacted] The reason I gave a 9 and not a 10 is because I do feel that this company is a bit more expensive than others.
[redacted] [redacted] did an excellent job repairing our broken AC. He explained all of our options to us, and worked with a smile even in the broiling heat. He even rushed to finish our repair the same day when he could have easily said that he had to come back the next day. Highly recommended. We are also grateful that ARS was able to service our unit the next day with very little notice.
I have been using Rescue Rooter since 2011. I have always been very impressed with the professional, quality work that has been done. Over the years I have had [redacted], J[redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted]
[redacted] serviced our unit on 11-4-16. We could not be happier. He is very knowledgeable about our unit and his job. I highly recommend his company and him to anyone needing service.
[redacted] came to our home on a Sunday morning shortly after making an emergency appointment due to the AC unit not producing any air of any type into the ventilation system. After an examination of the system, he informed us of the issue, showed us pictures of the unit's problem (the unit was frozen solid inside) and all issues and concerns tied to this. He then treated the system and let us know of leak in the evaporation coil, which is the source of the freeze.
I have been using Rescue Rooter since 2011. I have always been very impressed with the professional, quality work that has been done. Over the years I have had [redacted], J[redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], [redacted]
[redacted] was my tech and was great. Took the time to look some extra things.
I am happy with ARS Rescue Rooter. They are courteous and professional. They seem to truly care about the customers. They clean up after themselves and leave everything like it was. They took their time and made sure everything was right and explained what was to be done.
Excellent service! Efficient, trustworthy, very helpful. [redacted] is great!
Excellent service and value.
I was pleased with the service; and, the knowledge of the technician [redacted]
[redacted] was the technician who came to my home to perform the winter maintenance checkup. He was extremely professional and answered all my questions. He explained everything he did simply and understandable. I was very satisfied with [redacted] and I'm sure he is an asset to ARS.
Great experience. Service was prompt. Service was professional. Excellent job explaining the scope of troubleshooting, explaining the problem and how it was fixed, and giving recommendations for future maintenance. I would not hesitate to call again. [redacted]. did an excellent job.
We are once again thrilled by our ARS service! They showed up the same day as I called and fixed the heat within an hour. Thank you, ARS!
Very good service, arrives on time, knowledgeable and courteous.
Mr. [redacted] was prompt and efficient with his checkup of our three HVAC systems. He provided repair alternatives to fit our budget and schedule.
ARS/Rescue Rooter Raleigh's employee [redacted] C did my bi-annual maintenance check on my home systems today. He did an outstanding/professional job and I will request him by name for my next bi-annual maintenance check.
I used ARS Raleigh for installation of a new HVAC for the first floor of my home about 20 months ago. I was extremely impressed with the team which performed that installation. When I recently had to install a new HVAC for my second floor, I requested to have the same team. Two of the gentlemen from that team came to perform the second installation, and I found the same great service, dependability, reliability, and wonderful work ethic. [redacted] and [redacted] were EXCELLENT.
[redacted] was awesome. My six year old daughter wants to be a plumber, and he showed her exactly what he was doing as he was doing it. He was fun, entertaining and he fixed my bathtub efficiently with the distraction of a first-grader. I definitely appreciated the prompt, courteous, above and beyond service.
[redacted] was professional, knowledgeable and thorough. [redacted] was helping out also.
We came home late night after a trip and noticed that our hot water in our shower was not working. My husband chatted online with an ARS representative and was able to talk to a person and set up an appointment for first thing the next morning. The company sent a man by the name of [redacted] who was polite, friendly and honest. He checked the water temperature in each of the faucets and showers in the house and came to the conclusion that the problem was not in our water heater. He gave me a quote and after I okayed the order, he worked on fixing the problem immediately. After completed the job he made sure he cleaned the area that he was working in. I found him to be very helpful and he seemed knowledgable about his work. If I run into any other problems, I will definately use ARS and ask for [redacted] The reason I gave a 9 and not a 10 is because I do feel that this company is a bit more expensive than others.
[redacted] [redacted] did an excellent job repairing our broken AC. He explained all of our options to us, and worked with a smile even in the broiling heat. He even rushed to finish our repair the same day when he could have easily said that he had to come back the next day. Highly recommended. We are also grateful that ARS was able to service our unit the next day with very little notice.