Conn's Home Plus

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
Regards,
I *** ***, claim number ***, submitted a claim against conns appliances in which no form of resolution, on their end, towards my *** (Note: I submitted my *** on Dec24, and not thirty days from getting it from a conns technician in which caused me to get behind in *** *** and this problematic issue has also pushed my graduation date back approximately months.) My original complaint was in regards to conns appliances "not honoring my contract in which I have added as a document to this response in order for my form of resolution to take place"By law a consumers contract in which has been given upon purchase governs any companies updated version." I was told by the service manager that any new contract ""supersedes" any old oneBut, if you notice on my terms of the contract it clearly states that my is valid from the invoice date listed above to the expiration of the extended warrantyIf you will request a copy of there new contract for comparison you will take notice that my service terms are number and the new contract is under number Also, besides the contract I have since brought my own *** to service to make deadlines for *** and pick it up hours outta my way because the technician did not complete what he was doingFurthermore, their documentations in which they sent you in regards to the services provided for me through my extended warranty were not documented correctlyFor starters, it has been submitted times not Another documentation in which they have occurs on April of They stated that I updated to *** *** and requested a resetThis makes no since I am in *** *** that means it would have taken away my *** from my *** along with the updated ***ATTACHED IS A COPY OF MY CONTRACT SCANNED FROM MY PRINTER!Best regards,***PS I ALSO HAVE OTHER DOCUMENTATIONS IF NEEDED AND MY REQUEST IS FOR A FULL REFUND AND EXCHANGE SO THAT WHEN I REENTER *** FOR MY *** I CAN CNTINUE MY EDUCATION IN PEACEAS STATED PREVIOUSLY THE DEVICE HAS BEEN DEFECTIVE FROM THE BEGGINING AND IF MY STIPULATIONS WOULD HAVE BEEN THAT THAN I WOULD HAVE KNOWN THAT IT WAS NOT POSSIBLE TO TO ME HAVING TWO JOBS AND GOING TO *** AT THE SAME TIMEMOREOVER, MY *** *** IS WILLING TO SUBMIT ANY DOCUMENTATIONS NEEDED AS PROOF FOR MY BREAKS AND TO CAUSE ME TO GET MY FIRST ** I AM ON THE *** *** AND HAVE NEVER RECIEVEN A *.ON THE OTHER HAND, I JUST TRIED TO RECOONECT MY *** FOR THE FIRST TIME AFTER RECIEVING IT BACK FROM CONNS AND THEY HAVE SOMEHOW REMOVED MY *** *** INCONVIENCING MORE TO FIND IT CONSIDERING THAT I AM GOING TO *** FOR *** ***THUS, I WILL HAVE TO EMAIL AT A LATER DATE OR IF THERE IS A FAX NUMBER THAT WILL BE GOOD AS WELL.***