CouchSavers

The website is easy to navigate and questions were responded to promptly!

Great service. Fast shipping. Lots of variety. Easy to use website.

I ordered couch covers from them and it took almost 2 months to receive. I later find out they are being sent from an overseas company which I was also not very happy about. Once received, they came in two plastic bags and the supports used when you tuck them in? Are foam. The quality was not very good and they are cheap. I would not order from again.

I contacted them wanting to refund and I found out that I would be charged a 20% restocking fee. After some emails back and forth, I was promised the restocking fee would be waived. I sent my times back and was missing 1 plastic wrapping that it came in and I was told that I would be charged the 20% because the plastic bag was missing, yet the couch covers came back in perfect condition. That was their justification! This company is sourced overseas with cheap products and terrible customer service. I should have ordered from a US company like Surefit. BUYER BEWARE!!!!!

I have still not received my package and got a random email the day of supposed delivery saying you change shipping lines? Should have went with another company.

Everything about my transaction was seemless. They sent me email updates and their customer service was great

Order is taking awhile to get here but I know they are working hard through this pandemic. Monica from Couchsavers insured me that my order was being processed and thanked me for my patience. I really appreciated the follow up it lets me know they care and is working hard to get everyone there order as soon as possible.

Super helpful live chat help. Easy to order and seems to be arriving swiftly.

They are great! So supportive and helpful with all my questions when I used the live chat to figure out sizing of my couch and size to purchase.

I’m very happy with my CouchSaver product! It arrived as scheduled, the material is great quality, and the customer service team has been very communicative— even without me soliciting any needs. I would happily order from them again.

Received wonderful support via chat regarding the delivery of my couch cover. They provided lots of detailed information and my product should be arriving any time now! We're excited to extend the life of our couch!

The webshop is user friendly and their measurement guide is really helpful.

The ordering process was so simple and easy. The photos to see the different materials are very helpful! I would definitely order again.

My shopping experience was a breeze due to the well-detailed instructions that were on the website. The website had the sizing instructions and how to put it on which were both so helpful. Shipping was also very fast! I received it in 4 days. I got the textured green cover. I love the color and the new feel of the couch. Will definitely look into getting more covers in the future.

The couch covers looks so good on our couches that our visiting daughter thought we got new couches!
Totally easy to clean as we are a family of 5 with two fluffy pups.
I’m going to be ordering a second set for the winter just to change the look of our living room for the upcoming holidays.
Way cheaper than having to buy new couches!

The cover is great quality and feels very soft. I am really happy with it and it is a great fit for the couch.

Couchsavers was super responsive to my questions with live chat. I also appreciate how they keep you updated on your order status.

Will order again

I love my couchsaver! We have been using a cheap old couch cover for a long time that pulls when we sit on it. I’m so excited to have a couchsaver that will stay put and the geometric design is unique and fun!

Agents were helpful and pleasant. The product was decently priced. Can’t wait to receive it. The team has been very helpful with order information as well.

Great customer response. The website is easy to navigate. I kept coming back to the website at different times of the day (early weekend morning and late night) with questions because making a decision to purchase and some was always available on the chat line and responses immediately to my questions and concerns.

So far my experience has been exceptional. From the moment I placed my order, there has been a lot of communication and information. Can not wait for my order to arrive!