CouchSavers Reviews (%countItem)
CouchSavers Rating
Address: 10350 N Vancouver Way # 471, Portland, Oregon, United States, 97217-7530
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+1 (180) 679-1947 |
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couchsavers.com
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The quality of the couch covers are great! I bought two and I love them both. Took a while to ship, but overall very happy with my purchase!
Very friendly and helpful customer service! Quick to respond. And I love all the email updates!
So far the selection process has been very straight forward and easy to place my order. I like the wide selection of fabric colors and textures which is what led me to place my order. I did place it July 23rd, received a prompt email thanking me for my business, another email the 28th that it was packed and ready for pick up, August 1st it was picked up by the currier, and then an email August 4th stating that they had changed shipping methods due to the current environment and increased shipping costs. I did select the free shipping option and they are being very transparent with the status of my order but I do have company coming into town this upcoming week. I was hoping I had ordered it in enough time to arrive before they got here. It is now two weeks since I have placed the order and there is not estimated delivery date when I click the order tracking number.
The interaction I had with online support was helpful. They solved my problem and answered my questions.
Very easy site to navigate. Great customer support. Spoke to someone through email and within 15 minutes my order was fixed, I messed up my order and got the wrong size but they fixed it for me.
Great customer service! I receive timely updates about the delivery!
The product came in a timely manner, and seemed to be a comfortable material. It didn’t not work out for me, and the response team was quick at responding to my email.
Would definitely try again in the future!
Awsome company, excellent product will buy again, fast shipping great price
Although I wasn’t too happy with manufactures defects. The company came through with options to make it right and followed through on agreed solution.
It was so easy to order! I didn't even need to speak with someone. The pictures in the size chart showed exactly which ones I needed to order and how many! I wish all companies were like this!
Excellent customer support! They went above and beyond to ensure that all of my questions and concerns were promptly addressed.
Their webstore is very user friendly to navigate and they have a great selection of designs and colors to choose from. Had a quick question and their livechat feature was great!
Couch savers customer service provides weekly update about your order. They indicate delay reasons.
There are the best CouchSavers especially now that I have a 6 month puppy that climbs my couch and with the cover I know it’s well protected. Thank you CouchSavers
arrived on time and perfect fit. saved me from having to buy a new couch
Fast and friendly service. They were timely in their shipping and answered all questions.
I spoke with the company via their website, and they refused to help me out. Per the delivery tracking, they stated that my item was delivered today, 7/31/20. I was hand delivered the mail from my carrier, and there was no package delivered. I double checked with neighbors if they got anything by mistake, and they did not. I asked for a refund and they refused saying they don't provide refunds for non-covered packages. There was no option upon check out to cover my package, or I would have paid extra. I just want my money back for something I didn't receive.
Amazing fit! Perfect to protect with a baby in the house!
I ordered a full size couch cover from couchsavers.com and it arrived exactly as estimated in less than a week. I was pleased with how soft and stretchy it was. It went on nice and easily and looks wonderful over the ugly print couch we had. In fact, when my boys got home (ages 3 and 8) they were so excited about how the couch looked they jumped all over it and it stayed put, didn't even have to re-tuck the cover or anything. I had no issues with this company and honestly I'm glad I didn't see these reviews before ordering or I probably wouldn't have ordered from them.
Website was super informative and easy to use. Gave me all the information on sizing and what I needed for my couch.