Country Clipper Salon

Our Support team has attempted to assist with the download issue, but the customer is uncooperative and has not been willing to try our solutions and let us know what happenedThe customer should respond back to the Support ticket if there is still a problem, so we can try to help further.”

This customer’s complaint has been addressed by our Support team and the complaint should be closed and resolved in favor of the CompanyThis is our last comment on this complaint

There is only one ticket in our Support system from this customer’s email address, which was closed when there was no response to the troubleshooting steps sentIf the customer has another ticket number, we can look into the case furtherOur Support team has been willing to assist and this complaint should be resolved in favor of the Company

This customer is having connection issues because of his unique internet setup We can and will continue troubleshooting with him via support, which is appropriate in this circumstance The ban he is referring to is in relation to cheating in the game and is not connected with his connection issueThis complaint should be handled via Customer Support and this matter should be closed and resolved in favor of the companyWe will not comment further on this matter

“The customer was informed on May [redacted] at 4:34PM, in ticket # [redacted] , that the temporary ban was for cheating in GTA OnlineThat ban expired on May [redacted] and the customer no longer has a Support issue to addressThis complaint should be resolved in favor of the Company and this is the final comment.”

This customer contacted our Support team several times to report players he believed were cheatingThere is no “customer services issue” as claimedThe investigation of cheaters is handled by Support and the results are not shard with other playersThis is not an appropriate subject of a Revdex.com complaintThis complaint should be closed and resolved in favor of the CompanyThis is our final comment

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Hi [redacted] ,You are receiving this automatic reply because you recently submitted a ticket to Rockstar Games Support with the term "Bad Sport" found in the textIf your tickets is not related to Bad Sports or you believe you are receiving this message in error, please feel free to respond and we will address your question.We are sorry to hear that you are having a problem related to the Bad Sport pool in Grand Theft Auto OnlineThe Bad Sport pool is triggered by things like quitting games early, blowing up other people’s vehicles, and being reported manually or voted out by other players from the in-game pause menu.The Bad Sport pool is temporary and ends after a certain period of time that is displayed when entering GTA OnlinePlease note that the duration of the Bad Sport period may increase if further violations occur while in the Bad Sport pool, including being reported by other players.Rockstar Games FIX THIS FOR LEAVING A FREE ROAM In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Since the time of this complaint, our Support team has resolved this customer’s ticketThe complaint should be closed

Our Support team provided a solution for a common mistake that the customer appeared to be making The customer has not cooperated with support Supervisors, who reached out to provide a solution in response to the customer’s login issue and asked him to let us know if there are any further login difficultiesIf the customer is still having difficulties, he should respond to the support correspondence for further troubleshootingThis complaint should be closed and resolved in favor of the Company and this is our final comment This was our final response, we have tried on numerous occasions to reach out and speak to [redacted] to no availWe reiterate that, if he is still having difficulties, he should respond to the support correspondence for more help to trouble shootThis complaint should be closed and resolved in our favor Best, Joshua AC [redacted] Licensing Manager [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Upon re-installing Max Payne I'm given an error message that my game is linked to another email accountProblem is, I only use one email, [redacted] Ive reset my password and screwed with it until becoming completely exacerbated.I bought the game digitally on [redacted] and play it through SteamI needed either a refund or a timely solution to their problemThey have hung up on my phone calls and after making a second post as advised for support issues, they deleted my comments which DID NOT violate the posted rules and banned meI finally was able to get a hold of them via phone by contacting [redacted] first, this was more than a week after my initial problemI spent more than four hours on the phone with them, being placed on long holds and swapped to different people, getting 'disconnected' and finally was told by the support staff and a manager that I would be contacted by Monday afternoon (the next day) and was notI spent two and a half hours on the phone with them several days later and another half hour with [redacted] We are going on day nine of me not being able to access the game I paid for and Im still banned from the support forums at this point, unacceptableI called again, several days laterWas put on hold on and off and waited to talk to a supervisorI was eventually given what they told me was a steam code to activate a new gameI hang up and try the code which comes up 'invalid' so, its back to the phone to at this point just demand a refundThey refuse a refund so I ask to exchange it for a different game, after several more hours on the phone and a lot of time on hold, they refuse to exchange it for a different game tooThey told me I would be unbanned from the support forum by May ***, I am still banned and cant contact them there as advised for there issuesthey wont respond to my support ticket messages and a phone call end up in hours of run around and hold timesI re-installed my game on the [redacted] of last month, we are going on three weeks in with not being able to use the product I paid forI would have accepted a timely solution to fix my game, but after the terrible costumer service and ridiculous amount of time this has taken, I need a refund and a real apologyWhat would my options be as far as a lawsuit? Could I do something class action with the other people who have had these problems? Their forums are full of them before Rockstar can block the commentsTheir 'resolution' was giving me a new game code that would lose all my saved progress on single and multiplayer, I accepted it, but the game code they gave me was invalid, so it was back to more hold hours of hold time on the phone with themAfter the first failed game code, hours on the phone and terrible service thats not an appropriate resolution In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

This customer’s complaint has been addressed by our Support and the complaint should be closed and resolved in favor of the CompanyThis is our last comment on this complaint

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No apology has been given, no accountability for your actions has been displayed You were made aware of the advertising issue, which persisted for the full duration of the sale (over days) with no change This clearly constitutes advertising, and it's pathetic that you have no interest in honestly representing your products What a shameful display of hubris In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Our Support team resolved this customer’s issue since the time of this Revdex.com complaintIt should be resolved in favor of the Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Our Support team provided troubleshooting steps in this customer’s ticket and there was no reply from the customerIf the customer is still having issues, he should respond to the ticketWe will continue troubleshooting to resolve the issueThis complaint should be closed and resolved in favor of the Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I still have issues with the amount of time it took for them to make this repair and the overall customer support experience, but my issue has been resolved Sincerely, [redacted]

There is no record in our Support or Social Club databases of the email used to submit this complaintThe customer should use our Support system to ask questions about account status: http://rsg.ms/support

There is no record in our Support or Social Club databases of the email used to submit this complaintThe customer should use our Support system so we can help with the account access issue: http://rsg.ms/supportIf the customer still has any issue with the service, we can look into it further if a ticket # is provided

This customer’s complaint is being addressed by our SupportThe customer should check their email for the latest troubleshooting steps our team has sent and continue to work with us on his Support ticketThe complaint should be closed and resolved in favor of the Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This is reopened? They forced my work ticket order closed and there is no resolution to my issueSeveral months in and no refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]