Country Clipper Salon

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Rockstar’s system was not compromised and this customer’s complaint has been addressed by our Support teamThe complaint should be closed and resolved in favor of the CompanyThis is our last comment on this complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT
been resolved because:
[Your Answer Here]
Rockstar only partially gave restitution. They did not restore the missing items, nor unlocked the free car that's advertised on their Social website
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The game Grand Theft Auto V allows players to transfer their save files once from *** *** or *** *, to either *** One or *** *The fact that this is a one-time transfer is clearly messaged in-game, on our Newswire site
(***), and on our Support siteThe game is behaving as designed and there is no “delivery issue.” This complaint should be resolved in favor of the Company and this is the final comment on the matter

The customer may have been logging in using the wrong account and our Support team has been in touch since the time of the Revdex.com complaint to resolveThis matter should be closed and resolved in favor of the CompanyThis is our last comment on this matter

Our Support team has been in touch with this customer who appears to have been trying to log into the game using incorrect informationThis complaint has been resolved since the filing date and should be closed

This customer is working with our advanced support team to resolve the problem with his computer

The customer’s save file on his game console hard drive has become corrupted.  The customer is incorrect regarding a number of his technical statements regarding the game and is making an incorrect conclusion that the company has saved and can restore his locally stored data. The customer...

should continue troubleshooting with Support which can help him ensure that his deletion and reinstall is complete (some customers do not delete all game and related save files when reinstalling and the local hard drive issue persists).  This complaint should be resolved in favor of the Company and this matter should be closed. This is our last comment.

The framerate problem reported by the customer was temporary and was resolved through an update shortly after it was discovered: [redacted]. The customer claim about banning customers for modding offline is incorrect. As stated...

publicly in [redacted], no one has been banned for using single player modifications. This complaint should be resolved in favor of the Company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
No consistent line of communication between me and Rockstar Games has been maintained. I have repeatedly try to contact customer support with no response. Rockstar deleted my character account, not reset it, and they did not even refund my money that I paid for online content. The issue is not resolved, nor settled.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The customer transferred his account from Xbox 360 to Xbox One in June 2015.  The customer has complained to Support about missing in-game cash.  While a review of the account did not indicate any cash is missing, it did reveal extensive cheating by the player relating the cash reported...

missing.  This matter should be closed and resolved in favor of the company.  This is our final comment on the matter.

We have addressed this customer’s complaints via support channels, and we will not make any further comment in this setting due to the customer’s repeated threats. This is our final comment on the matter and this complaint should be closed and resolved in favor of the company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Yes the original ticket was closed but didn't resolve the issue so I sent another ticket saying it wasn't resolved and havent even been contacted about that ticket.  It has been well over a month since the release of this game and nothing has been done about fixing it 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We reviewed this customer’s case and it was resolved on Wednesday 2/**/2016, since the time of the Revdex.com complaint. This matter should be closed and resolved in favor of our company.

We reviewed the customer's account previously and confirmed that his account was appropriately disciplined for cheating by removing modded money and temporarily suspending his account. The customer's ban has expired and the "complaint" is essentially a request for information. We do not provide details on cheating detection. This complaint should be closed and resolved in favor of the Company. This is our last comment on this matter.

This is a Support issue and should be handled through Support channels. We have reached out to this customer for more information, and the customer should work with Support on this issue. This complaint should be closed and resolved in favor of the Company.

This is a Support issue should be handled through Support channels. We have reached out to this customer for more information, and the customer should work with Support on this issue. This complaint should be closed and resolved in favor of the Company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We reviewed the customer's account and confirmed that his account was appropriately disciplined for cheating and he was in control of the account during that period. This complaint should be closed and resolved in favor of the Company; this is our final comment on this matter.

Our Support team resolved this customer’s issue since the time of this Revdex.com complaint, and the customer hasn’t responded to support correspondence since June [redacted]. This should be resolved in favor of the Company.