Crosstown Auto Body

Hi Mr. [redacted], I apologize if you were unable to read the documentation that I previously sent to you.  I have darkened the copies so you may view this information. As far as pending litigation on the red light ticket issue; we have been informed by the City of Chicago that this is regarding red light tickets issued from 1-1-2010 thru 5-9-2015.  Your red light tickets were issued prior to this time frame.The City of Chicago issued 9 notices on ticket # [redacted] (from 3-15-2008 thru 6-21-2008, 8 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008), 7 notices were sent on ticket # [redacted] (from 4-10-2008 thru 7-19-2008), 7 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008) and 7 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008).  The notices were sent to the address of record provided by the Illinois Secretary of State, [redacted]  [redacted].We are more than happy to assist if you can provide any additional documentation regarding bill of sale or other documentation you may have regarding the sale of this vehicle.  Was the Illinois plate # [redacted] removed when you sold the vehicle?  Did you contact the Illinois Secretary of State to revoke the plate [redacted] during this time frame?Please let me know if you have any questions or are able to provide additional documentation regarding this matter.  We can forward your information to the City of Chicago for review.Regards,[redacted]Director of Collections

We emailed Ms. [redacted] a copy of the receipt on August 12th; a hard copy of the receipt was also put in the mail to her that same day.  In the event that she did not provide a good email address, a copy of the receipt has been uploaded to this response.?

Mr. [redacted] says on the complaint that he was not the owner of the vehicle and license plate shown invoices utilizing the toll road.  We asked THEA to review the account.   They determined that their system misread the license plate associated with the tolls.  They are recalling...

the account, and Mr. [redacted] will not be held responsible for the balance.  The account in collections has been noted and updated.   We contacted Mr. [redacted] and explained he is not liable for the tolls and will no longer have a balance in collections.

Ms. [redacted] states on the complaint that the vehicle license plate listed on the collection letter is not hers and she is not responsible for the unpaid tolls.  The collection letter in question was never addressed to Ms. [redacted] but due to a recent attempt locate a current address for the...

actual debtor, the account was updated with Ms. [redacted]’ address in error.  Ms. [redacted]’ address has been removed from the account and she should not receive any more letters from the firm.We contacted Ms. [redacted] and informed her the address was in error and it has been removed from the account.

Please see attached.  Thanks.On behalf of Linebarger Goggan Blair & Sampson, LLP (“Firm”), I am responding to your complaint received from the Revdex.com on or about 29 July 2015.  Your complaint is in regards to several criminal cases owed by [redacted] to our client, the Clerk of Court...

for [redacted] County, FL (“Clerk”).     Your complaint alleges that we are contacting you about these cases and they are not yours.  Upon receiving your complaint, we immediately placed these cases in a stop work status to investigate the allegations.  After consultation with the Clerk’s office, the balances owed on Case Nos. 1[redacted] remain outstanding.  Furthermore, the Clerk has confirmed the information we have on [redacted] is correct.  If you believe there are errors in the Clerk’s records, you may call the Clerk’s office at ###-###-#### and request a hearing on the matter.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
As stated I am working with the law firm, hopefully we can bring this matter to a close soon.  In the meantime I am happy with there response I see no need for further action.

The Fort Bend County Toll Road Authority (FBCTRA) and Harris County Toll Road Authority (HCTRA) are two different toll road agencies.  Addressing violations associated with HCTRA could not and did not address the unpaid tolls she accrued with FBCTRA. The notices mailed to Ms. [redacted] by FBCTRA...

provided her clear direction on how to address the unpaid tolls and the consequence for not doing so in a timely manner.  Nowhere in the FBCTRA notices was HCTRA referenced as an appropriate option for resolving the tolls incurred.  HCTRA would have had no knowledge of these tolls incurred by Ms. [redacted].By Ms. [redacted] own admission, her EZ Tag account was in a suspended status at the time she used the FBCTRA roads.  As such, the amounts owed by Ms. [redacted] remain due and owing.

Tell us why here... Revdex.com Complaint# [redacted]Ms. [redacted],After researching and reviewing the parking/red light/camera tickets issued by the City of Chicago for plate # [redacted], we found that the Illinois Secretary of State does not have record of your driver’s license associated with this plate...

and VIN #.  Research indicates this vehicle is listed to another [redacted] who could be a potential relative.You are responsible for the City of Chicago parking ticket # [redacted] issued on 10/19/2015 for IL temporary plate # [redacted], in the amount of $183.00.  Your name listed for this plate is [redacted].Please contact me at [redacted] if you have further questions.Regards,[redacted]

Ms. [redacted] is now asking for a third response on an outstanding parking ticket that was issued to her using a handheld ticketing device. While we would like to give her answers to her questions, we cannot always provide people with the reasons why it took so long to locate them, which is the casewith her situation.  The City of Galveston didn’t have a good address or the resources to pursue her out of state, which is why they turned it over to our firm to locateher and seek collection. We only received good address information for her recently and had to utilize two skip tracing services to find her.  At that point we began theprocess of collecting on the ticket that was issued to the car that was registered to her at that time. The amount remains due and outstanding to the City of Galveston.

We stand by our previous response.  We have verified with the 91 Express Lanes that Ms. [redacted] FasTrak account is negative.  The credit card assigned to the account was declined on April 16, 2014 and a hold was placed on that card.  Her account went negative that day and two violations were assessed.  Ms. [redacted] went online and made a payment on her account on April 30, 2014 but she failed to contact 91 Express Lanes to update her account.  Her account went negative again on June 1, 2014.  Two additional violations occurred on June 22, 2014.  One which has been paid and one, Violation [redacted], which is still due and owing.Along with the outstanding violation, Ms. [redacted] owes $95.10 for the negative FasTrak account.  Once that amount is paid and the account brought current, Ms. [redacted] can contact the 91 Express Lanes to update her account.

Thank you for the copy of your orders.  They will be submitted to the client for review.  We will advise you directly of their response.

After an image review, it was determined by our client that the license plate was misread.  The account has been removed from collections and Mr. [redacted] no longer has a balance in collections.We attempted to contact Mr. [redacted] to inform him of the misread and left a voicemail.

Complaint: [redacted]
I am rejecting this response because:
I have already provided the necessary documentation of both my insurance card for that vehicle at the time, as well as the vehicle registration, both showing the license plate number assigned to my Jeep and NOT the Nissan ticketed.  I have only contacted the Revdex.com AND the FTC because the collection activities have continued after my submission.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
it stated that there is correspondence dating back to  2004. I did not own the property in 2004. Also, my name is not [redacted]. It is [redacted]
Regards,
[redacted]

I am responding to the consumer complaint filed with your office by [redacted]. Our law firm represents the State of Oregon Circuit Courts in handling collection of their delinquent fees and fines.  The Court referred to our law firm an account in the name of [redacted].  Our...

agent was not able to communicate information with Ms. [redacted] because she was not the named account holder.  However, we have communicated with the State of Oregon Circuit Courts to notify them that Mr. [redacted] is deceased. After reviewing the account, the court has advised us to close our file.  Ms. [redacted] should not hear any further from our firm regarding this account.  Please contact me directly should there be any further questions or information needed concerning this matter.  Sincerely, [redacted]

Mr. [redacted] states on the complaint that his vehicle has not been in Florida and the license plate does not match any that he has owned.  After an image review,  the client confirmed the license plate was misread, and Mr. [redacted] will not be held liable for the balance.  The account has...

been noted and it will be removed from collections.  Neither LGBS nor our client reports to the credit bureau.  Mr. [redacted] will not have his credit impacted due to this incident. We have attempted to contact Mr. [redacted] at the number provided but have received no answer.

I am responding to the consumer complaint filed with your office by [redacted]. Mr. [redacted]’s complaint regards unpaid tolls and fees owed to our client, the Northwest Parkway (NWP). On May 18, 2013, a vehicle with California license plate [redacted], registered to a Mr. [redacted] incurred two...

tolls on the Northwest Parkway.   On May 29, 2013, NWP mailed Mr. [redacted] a statement for $5.35; the amount of the tolls incurred.  When no response was received a second invoice was mailed June 29, 2013 for $5.95 which included a $0.60 mail fee. A third statement was mailed on July 29, 2013 for $11.55 which included a $2.50 late fee for each toll and an additional $0.60 mail fee. A Past Due Notice was mailed on August 29, 2013 for $57.15 which replaced each late fee with a $25.00 past due fee. Each of these statements was mailed to the registered address for the plate – [redacted]. NWP system notes show the receipt of a partial payment of $5.95 on August 29, 2013. This payment was received well beyond the time frame for payment of the amounts owed at that amount. With the pre-collection balance of $57.15 being open and no response being received to the last of the four notices, the account was referred to the firm for collection on September 30, 2013.  Two notices were mailed to Mr. [redacted] on October 3 and October 31, 2013 for $77.15 which included a $20.00 collection fee.  On April 13, 2016, the firm received a possible new address of 740 Oakland Ave, Oakland, CA 94611. One notice was mailed to this address on April 25, 2016. This complaint was received on May 12, 2016. Upon receipt of this complaint, we confirmed with NWP the outstanding balance due. The previous payment of $5.95 had been applied to the account. But, as noted above, the payment was received well past the due date.  No other payments or correspondence had been received by NWP or the firm.  Due to the prior payment, we have been authorized to reduce the past due fees by 80% as a courtesy.  Mr. [redacted]’s current balance is now $31.20.     [redacted] Partner Linebarger Goggan Blair & Sampson, LLP Attorneys at Law [redacted] Main: [redacted] Direct: [redacted] Fax: [redacted] http://www.lgbs.com/ CallSend SMSCall from mobileAdd to SkypeYou'll need Skype CreditFree via Skype

Complaint: [redacted]
I am rejecting this response because:I never received any invoices/notices before this one of any tolls due from the New York State ThruWay Authority. Nor have I received any phone messages from the business.The EZ Pass is associated with a particular car/license plate, why is this information not provided? Also, it is a prepaid EZ PAss account in good standing so I do not understand how it could have insufficient funds.Please provide details of original toll amount, fees etc. 
[redacted]

Complaint: [redacted]
I am rejecting this response because:A representative of LGBS, LLP told me it was a 2014 volkswagon jetta with  my plate number. I never said it was a volkswagon jetta, that is the reason I questioned it.   So let's not mix words I never said it was a volkswagon their representative told me it was. But obviously the photos I was sent 6/13/16 from Carlos from the LGBS firm, shows that it is definately my vehicle, without the photos from yesterday I would not have known.  So they owe me an apologize, if I was told from the start it was a toyota prius,I would not have questioned it.
Regards,
[redacted]