Crosstown Auto Body

Linebarger Goggan Blair & Sampson, LLP is contracted with the State of Iowa Judicial Branch to assist in resolving outstanding and unresolved cases in the various county courts in Iowa.   We have confirmed with our client that the referenced court case involving you does remain...

outstanding and unresolved.   We note that you have contacted various sources in your quest for information in this matter - but you have not contacted our offices.   We are happy to talk with you and provide any information necessary to assist you in resolving this matter.......including appropriate contact points in the proper Iowa court.    Please contact our office at the toll free number on the letter you received from us and we will assist you.   thank you.

Ms. [redacted] says on the complaint that the invoices were never received and was denied images that shows who was driving the vehicle.  Ms. [redacted] currently has a balance of $959.75 for 7 unpaid invoices and $4.50 in un-invoiced tolls owed to the Harris County Toll Road Authority.  HCTRA...

mailed out each invoice to the registered owner of the vehicle at the registered address at the time of the violations.  Per the Texas Transportation Code 284, the registered owner of the vehicle is responsible for payment of all tolls.  All invoices are available for viewing on the HCTRA website but do not contain images of the driver.Ms. [redacted] says she is unable to renew her registration due to the unpaid toll violations balance.  Per HCTRA policy, once a DMV hold has been placed on the vehicle, the balance is due in full for a full release of the hold.  HCTRA will allow a temporary release when a payment plan agreement has been set up.  A minimum down payment of half off the total balance along with any un-invoiced tolls is required to set up the payment plan.  Once an agreement has been signed for terms on the remaining balance, HCTRA will provide the temporary release of registration.We contacted Ms. [redacted] and explained the balance is due in full.  We offered to set up a payment plan at a reduced down payment but explained to that she will not be able to receive a release of registration until over half the agreed balance has been paid.  Ms. [redacted] understood and will call in to set up payment arraignments once she has the funds available.

Hi Mr. [redacted], I apologize if you were unable to read the documentation that I previously sent to you.  I have darkened the copies so you may view this information. As far as pending litigation on the red light ticket issue; we have been informed by the City of Chicago that this is regarding red light tickets issued from 1-1-2010 thru 5-9-2015.  Your red light tickets were issued prior to this time frame.The City of Chicago issued 9 notices on ticket # [redacted] (from 3-15-2008 thru 6-21-2008, 8 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008), 7 notices were sent on ticket # [redacted] (from 4-10-2008 thru 7-19-2008), 7 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008) and 7 notices were sent on ticket # [redacted] (from 4-12-2008 thru 7-19-2008).  The notices were sent to the address of record provided by the Illinois Secretary of State, [redacted]  [redacted].We are more than happy to assist if you can provide any additional documentation regarding bill of sale or other documentation you may have regarding the sale of this vehicle.  Was the Illinois plate # [redacted] removed when you sold the vehicle?  Did you contact the Illinois Secretary of State to revoke the plate [redacted] during this time frame?Please let me know if you have any questions or are able to provide additional documentation regarding this matter.  We can forward your information to the City of Chicago for review.Regards,[redacted]Director of Collections

Mr. [redacted], Your complaint alleges that you were lied to about payment options that were available to you.  Upon receiving your complaint, I reviewed this matter.  Our records reflect that you contacted the firm on 09/28/17 regarding tickets owed to Hood River County, Oregon.  In order...

to remove a DMV hold on your license, the client requires you to set up a payment plan AND make a $200.00 down payment.  The agent explained this when you spoke to my office on 09/28/17.  You indicated that you could only pay $100.00 at this time.  The payment was accepted by phone.  Since it did not meet the client requirements of a payment plan and a $200.00 down payment, the client did not receive a request to remove the DMV hold.   I am sorry if there was a misunderstanding and have talked to my staff to ensure that this is explained more clearly in the future.I am glad to know that you did get the DMV hold released.  If you have any concerns, please don't hesitate to contact me directly at [redacted], Attorney and Chief Compliance Officer

After an image review, it was determined by our client that the license plate was misread.  The account has been removed from collections and Mr. [redacted] no longer has a balance in collections.We attempted to contact Mr. [redacted] to inform him of the misread and left a voicemail.

Tell us why here... Revdex.com Complaint# [redacted]Ms. [redacted],After researching and reviewing the parking/red light/camera tickets issued by the City of Chicago for plate # [redacted], we found that the Illinois Secretary of State does not have record of your driver’s license associated with this plate...

and VIN #.  Research indicates this vehicle is listed to another [redacted] who could be a potential relative.You are responsible for the City of Chicago parking ticket # [redacted] issued on 10/19/2015 for IL temporary plate # [redacted], in the amount of $183.00.  Your name listed for this plate is [redacted].Please contact me at [redacted] if you have further questions.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
As stated I am working with the law firm, hopefully we can bring this matter to a close soon.  In the meantime I am happy with there response I see no need for further action.

We stand by our previous response.  We have verified with the 91 Express Lanes that Ms. [redacted] FasTrak account is negative.  The credit card assigned to the account was declined on April 16, 2014 and a hold was placed on that card.  Her account went negative that day and two violations were assessed.  Ms. [redacted] went online and made a payment on her account on April 30, 2014 but she failed to contact 91 Express Lanes to update her account.  Her account went negative again on June 1, 2014.  Two additional violations occurred on June 22, 2014.  One which has been paid and one, Violation [redacted], which is still due and owing.Along with the outstanding violation, Ms. [redacted] owes $95.10 for the negative FasTrak account.  Once that amount is paid and the account brought current, Ms. [redacted] can contact the 91 Express Lanes to update her account.

Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

Ms. [redacted] is now asking for a third response on an outstanding parking ticket that was issued to her using a handheld ticketing device. While we would like to give her answers to her questions, we cannot always provide people with the reasons why it took so long to locate them, which is the casewith her situation.  The City of Galveston didn’t have a good address or the resources to pursue her out of state, which is why they turned it over to our firm to locateher and seek collection. We only received good address information for her recently and had to utilize two skip tracing services to find her.  At that point we began theprocess of collecting on the ticket that was issued to the car that was registered to her at that time. The amount remains due and outstanding to the City of Galveston.

Please see attached.  Thanks.On behalf of Linebarger Goggan Blair & Sampson, LLP (“Firm”), I am responding to your complaint received from the Revdex.com on or about 29 July 2015.  Your complaint is in regards to several criminal cases owed by [redacted] to our client, the Clerk of Court...

for [redacted] County, FL (“Clerk”).     Your complaint alleges that we are contacting you about these cases and they are not yours.  Upon receiving your complaint, we immediately placed these cases in a stop work status to investigate the allegations.  After consultation with the Clerk’s office, the balances owed on Case Nos. 1[redacted] remain outstanding.  Furthermore, the Clerk has confirmed the information we have on [redacted] is correct.  If you believe there are errors in the Clerk’s records, you may call the Clerk’s office at ###-###-#### and request a hearing on the matter.

I am responding to the consumer complaint filed with your office by [redacted]. Our law firm represents the State of Oregon Circuit Courts in handling collection of their delinquent fees and fines.  The Court referred to our law firm an account in the name of [redacted].  Our...

agent was not able to communicate information with Ms. [redacted] because she was not the named account holder.  However, we have communicated with the State of Oregon Circuit Courts to notify them that Mr. [redacted] is deceased. After reviewing the account, the court has advised us to close our file.  Ms. [redacted] should not hear any further from our firm regarding this account.  Please contact me directly should there be any further questions or information needed concerning this matter.  Sincerely, [redacted]

The Fort Bend County Toll Road Authority (FBCTRA) and Harris County Toll Road Authority (HCTRA) are two different toll road agencies.  Addressing violations associated with HCTRA could not and did not address the unpaid tolls she accrued with FBCTRA. The notices mailed to Ms. [redacted] by FBCTRA...

provided her clear direction on how to address the unpaid tolls and the consequence for not doing so in a timely manner.  Nowhere in the FBCTRA notices was HCTRA referenced as an appropriate option for resolving the tolls incurred.  HCTRA would have had no knowledge of these tolls incurred by Ms. [redacted].By Ms. [redacted] own admission, her EZ Tag account was in a suspended status at the time she used the FBCTRA roads.  As such, the amounts owed by Ms. [redacted] remain due and owing.

Complaint: [redacted]
I am rejecting this response because:
it stated that there is correspondence dating back to  2004. I did not own the property in 2004. Also, my name is not [redacted]. It is [redacted]
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
I have already provided the necessary documentation of both my insurance card for that vehicle at the time, as well as the vehicle registration, both showing the license plate number assigned to my Jeep and NOT the Nissan ticketed.  I have only contacted the Revdex.com AND the FTC because the collection activities have continued after my submission.
Regards,
[redacted]

Thank you for the copy of your orders.  They will be submitted to the client for review.  We will advise you directly of their response.

Please See Attached.On behalf of Linebarger Goggan Blair & Sampson, LLP ("Firm"), I, am ,responding to your complaint received from the Revdex.com on or about 6 February 2016. Your complaint is in regards to a criminal traffic infraction owed by [redacted] to our client, the Clerk of Court for...

Duval County, FL ("Clerk").Your complaint alleges that we are a scam, you do not owe the Clerk's office, and our Firm withdrew money from your account. The Clerk's office hired our Firm pursuant to Florida Statute 28.246(6) for the collection of accounts receivables which have become delinquent. The Clerk's office forwarded Citation No. [redacted] to my Firm as payment on the citation had become delinquent.The Firm has verified with the Clerk's office that Citation No. [redacted] remains open with an outstanding balance. For an updated account balance you may call the Clerk's office at ###-###-#### from 8:00am to 5:00pm, Monday through Friday. Lastly, the Firm did not withdraw money from your account as the credit card was refused by our processor. I hope this will be sufficient to satisfy your inquiry.

Complaint: [redacted]
I am rejecting this response because:I never received any invoices/notices before this one of any tolls due from the New York State ThruWay Authority. Nor have I received any phone messages from the business.The EZ Pass is associated with a particular car/license plate, why is this information not provided? Also, it is a prepaid EZ PAss account in good standing so I do not understand how it could have insufficient funds.Please provide details of original toll amount, fees etc. 
[redacted]

Proof of the sale of the automobile through a Release of Liability (ROL) was provided as requested by our client, the [redacted] County Toll Road Authority.  HCTRA has reviewed the ROL and confirmed that the associated violations have been reassigned to the new owner as designated in the ROL. ...

This matter is closed.

Please see our response, which is uploaded to the system. We thank you for the opportunity to review and respond to Ms. [redacted].