Cupshe

Hi, we do sorry for the inconvenience caused to you.We sent an email to you to help you complete the return process, please check it.We are looking forward to your reply.

We couldn't apologize enough for all the inconvenience caused. We have confronted a big challenge with a large volume of orders, thus the processing time is longer than usual. Normally the order confirmation e-mail will be sent...

automatically upon payment. The confirmation might not be received due to a technical problem with the support system. We will look into this case and fix the problem as soon as possible. We have refunded you for your order and you'll receive a refund notification from your bank after they processed the money. Should you have any further questions regarding the refund, please feel free to let us know.

Dear customer, we're sorry to bring you so much worries. Recently the processing time is a little longer before shipment but our customers will surly receive their paid products. There's some product of your order confronted an inventory crisis which delayed the shipment. We will send you an e-mail...

with more details and we will resolve the problem for you.

Complaint: [redacted]Thank you Revdex.com.  I have finally received a response from this company...

and was asked to return the item to them and provide a tracking number, which is UPS tracking #[redacted].  I wish to keep an open report on them until I receive my refund because they are trying to get me to accept a "store credit" instead of a refund.
Regards,
[redacted]

Dear customer,  we are very sorry for your long wait and apologize sincerely for any unpleasant worries we brought. Our agent has emailed you and wait for your reply. If you have any inquires, please email us.

Dear customer,sincerely apologize for your inconvenience.You have returned the items to us. After we receive the package, we will refund to you. Kindly email us in case of any problems.

Dear customer, we're sorry for the inconvenience caused. Your order has been shipped out on February 2nd from our overseas warehouse in China. The shipping carrier would be stuck with updating the tracking information until they reach the next distribution center. We have already contacted with the...

shipping carrier to rush the delivery for you. The expected delivery date is Saturday. We don't want to bring any trouble. We have been trying hard to upgrade our shipping and we sincerely apologize for any worries.

I placed an order from Cupshe 11/12/16 & paid for the 'faster' shipping of 5-15 days in hopes of receiving the shirt by thanksgiving. With less than 5 days left, I had yet to receive any shipping notices, order status on yhe site showed unfulfilled. Filled out a contact us request with no response, tried calling # on site, it just rang. Sent email to addy given on original order email with a response if 'will notify you when item has shipped'. On 11/25 I finally received shipping notification with 2 days left til reach 15 days, will see if I receive it. If order crom this company, don't bother with faster shipping, not worth it.

We're sorry for any inconvenience caused. Your package has been shipped out on October 12th by FedEx and the tracking number is [redacted]. The package will be delivered within the next 1-2 days. We're regretted to cause any worries or trouble. Hope this will not influence your mood...

and we strongly hope the package will reach you very soon.

We're sorry to bring you such worries and trouble. We're actually a reliable company since our customers will surly get what they paid for. We're also willing to fix any problem for our customers if there's any dissatisfaction. We're...

regretted that current processing time for an order is longer than expected due to large volume of orders. For some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shipping. We couldn't apologize much more for any disappointment.We have cancelled your order and fully refunded to your card on October 6th. You will receive a refund notification from your bank after they processed the money. It will depend on the bank's processing time to notify. If there's any further questions regarding the refund, please feel free to let us know. We will try our best to improve our service.

Hi, sorry for your inconvenience.Our agent sent an email to you with our solutions to help you complete the return process, please check it.Have a nice day~

Lauren Donnelly
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.

We're sorry to bring you such worries and trouble. We're actually a reliable company since our customers will surly get what they paid for. We're also willing to fix any problem for our customers if there's any dissatisfaction. We're regretted that current processing time for an order is longer than...

expected due to large volume of orders. For some most popular products as you ordered would sometimes confronted a temporary inventory crisis which will further delay the shipping. We couldn't apologize much more for any disappointment.We have cancelled your order and fully refunded to your card on October 6th. You will receive a refund notification from your bank after they processed the money. It will depend on the bank's processing time to notify. If there's any further questions regarding the refund, please feel free to let us know. We will try our best to improve our service.

Dear customer, we are deeply regretted to bring you such trouble. Recently we have confronted a large volume of orders than before, so the processing time will be a bit longer than expected. Your order has been shipped out already. The tracking number is [redacted] and the shipping carrier is...

USPS. Thanks so much for your feedback and we will try our best to improve our service. So sorry again for the trouble.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
However, please be aware that the business is making myself responsible to inform them of them of when the return package is delivered, after I had provided the tracking #, and only then will they offer a full refund. 
Regards,
[redacted]

Hello [redacted],The tracking number of the return parcel is invalid in the USPS website. Our warehouse does not receive the parcel, either.Our agent made refund $30 to your original account on Jan, 17 2018. Here is our remedy, we can make refund the rest money $17.6 to you while we hope you...

can cooperate us to address this compliant.We sent an email to your email address to illustrate it in details. Looking forward to your reply soon.

Dear customer, we couldn't apologize enough for the trouble caused. Our agent has been out of office for several days, therefore the refund was delayed. We have refunded you for your order to your original payment. You will receive a refund notification from your bank after they processed the money....

Normally it takes around 10-20 days. For any further questions regarding the refund, please feel free to let us know.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear customer, we have refunded you fully for your order and sent the confirmation on February 7th. Once again we apologize for all the inconvenience. Any further questions, please feel free to contact us.

Dear customer,sincerely apologize for your inconvenience.  Sorry, your previous email might be closed automatically by system. Our agent has emailed you the return address. Please reply to us.