Cupshe

Sorry for all the worries and inconvenience caused. Recently the processing time is longer due to a large volume of orders. Your order has been processed and we will ship it by expedite shipping. If you prefer a refund, we can cancel your order and refund you at your request. We have sent you an...

e-mail for more details. Much appreciate your  time to check it.

Dear customer, we are so sorry for all inconvenience caused. We're actually a reliable company since our customers will surely get the items they paid for. We are also willing to fix any problem for our customers if there's any dissatisfaction. We have cancelled your order and fully refund to your...

card on October 13th. You will receive the refund notification from you bank after they processed the money. It will depend on the bank's processing time to notify. If there is any further questions regarding the refund, please feel free to let us know.

Don't shop from Cupshe! BUYERS BEWARE!

They respond slowly to emails, but respond quickly at their reviews... On February 7, 2018, I placed an order for a SMALL sized Cupshe Paint My Dream Halter One-Piece Swimsuit in grey and February 21, 2018, I received the package but the size is a MEDIUM.
I really need the small ASAP for an upcoming trip, so it's really disappointing that I waited the 2 weeks to receive the wrong size.
Order #1846010

Fix it, or PayPal and the Revdex.com will fix it for you; I don't care. I will not sit and be ignored when this was your mess up. I clearly ordered a SMALL and you sent a MEDIUM, it's an easy exchange and I shouldn't have to wait another 2 weeks to receive a replacement or to get a response. I have screenshots of everything.
(^^^This is what I was telling the company.)

HERE'S WHAT HAPPENED!

They finally responded and they wanted me to keep the swimsuit and give me $11 back OR give me a $24 store credit.
Turned them down, said I want my actual money and I no longer want to shop with them seeing how they do business. (If they mess up my order I use the credit for, there's no refund)

Then they said they can either give me a $30 store credit or I keep the swimsuit and they refund $18 or I can return it and pay for shipping.
I told them I'm not paying for something that I didn't mess up. And I don't want to shop with them. And I workout 5 days a week so I'm not going to fit into a medium.

Then they asked me to "repeal" my reviews on FB and SiteJabber and I can get a full refund!
I told him I won't delete my reviews, but I'll update to say they solved my issue.
This wasn't enough, I had to go through PP to get my money back and because of their lies, they wanted me to pay shipping back to CHINA, luckily, PP helped me out because they saw the extremities I went through with these people and how long I've been with PP and NEVER had issues.

Please stay away from CupShe! It isn't worth the stress!

Oh and even though I sent them a picture of the actual swimsuit having an M for Medium, they still said it was a Small because the packing had an S on it. Yeah, they will do anything to keep the money.

They can't admit when they are wrong and will try to bribe you to give you a full refund because they rather give partial refunds or store credits! And if you shop with their store credits and they mess up again? You can NOT get a refund or exchange or even complain about the item. I have emails of PROOF!

BUYERS BEWARE!

I love Bikini and swimwear. I have never shop Bikini from cupshe.com and this was my first time shopping with cupshe because my friend suggest me a link of Bikini review (https://www.clothingric.com/blog/cupshe-review.html) , that inspired me for shopping via online from cupshe. But I little-confused regarding size, I have started chatting with their team, their team are responsible and active reply me within 5 minutes and solve the problem and suggest me a size measuring tips.

CUPSHE.com is a scam retail website. The items sent are poorly sized and not similar is comparison to the picture. Customer service is difficult to reach. They have a 7 day return policy (but their company is based in China) and they won't contact you within the 7 days to return. You must email them to get their return information. They then say it is past the 7 days. No email confirmation was sent. Terrible customer service and a scam of products. Theft in returns. All information is hidden (phone, address, emails)