Danny Mowery Flooring

November 23, 2015Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690RE:      [redacted] Case#[redacted]To whom it may concern:We are in receipt of your complaint concerning [redacted] concerns regarding removal of his e-mail from...

our marketing. We apologize for not responding to his original requests to be removed. On November 23, 2015 the email address [redacted] has been removed from receiving emails from Bed Bath & Beyond. Please allow 1 to 2 weeks for this to take effect.As of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, [redacted]Customer Relations [redacted]  
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January 15, 2018   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]   Case# [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations being removed from our mailing list. This request was made directly to the vendor who prints our coupons and will be effective starting in February 2018. Since our marketing materials are printed weeks in advance, please discard any marketing that may arrive between now and then. Thank you for bringing this to our attention and we apologize for the inconvenience.   As of today, we consider this complaint closed.   Thank you

November 1, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted] ...

frustrations regarding trying to retrieve a receipt for an iRobot he purchased. On October 15, we provided the receipt for his transaction as well as directions on how to return the iRobot. We apologize for any inconvenience this may have caused.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations ([redacted]  
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October 29, 2015Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690RE:      [redacted] Case # [redacted]To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrations regarding coupons...

and circulars being mailed to her residence. I have reached out to the marketing department regarding this issue and have requested all information provided to The Revdex.com be removed from the database. Please allow 6-8 weeks for this to be fully effective and discard any mailings that may have been mailed before our request On October 1, 2015.As of today, we consider this complaint closed.If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]  
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March 30, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted] [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding a vanity set order which was never received. On February 29, 2016, [redacted] was refunded for the purchase.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       [redacted] Customer Relations ([redacted]   [redacted]

December 27, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:   [redacted]  Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

frustrations regarding delivery. On December 19, 2017 the merchandise was delivered successfully at the price the customer was initially charged. If the customer has any further questions or concerns, please contact Bruce W[redacted] our eService center manager at [redacted] Thank you for bringing this to our attention and we apologize for the inconvenience.   As of today, we consider this complaint closed.   Thank you

June 9, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

Hughes' frustrations regarding being removed from our mailing list. Our marketing department has verified that her address was removed from our mailing list. Our eService Manager, Sheila B[redacted], has attempted to contact the customer a few times with an update with no response. If the customer has any additional questions or concerns, please reach out to Sheila at [redacted] We are sorry for the inconvenience this has caused the customer and thank you for bringing this to our attention.   As of today, we consider this complaint closed.

August 5, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]  Case # [redacted]   To whom it may concern:   We are in receipt of your complaint concerning [redacted]...

[redacted] frustrations with making a return in the Gilbert store. After a conversation with our District Customer Service Manager, Michelel M[redacted], she was able to make the $99.00 accommodation.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]  
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July 24, 2015 Better BusinessBureau 1262 WhitehorseHamilton Square RoadBuilding A, Suite202Hamilton, NJ 08690 RE:      [redacted] Case #[redacted] To whom it may concern:We are in receipt of your complaint concerning [redacted] frustrationswith an...

order placed with Bed Bath & Beyond. A full refund has been issuedfor the product and as per [redacted] we did not process a replacement for theorder.  As of today, we considerthis complaint closed. If you have any questions or need any additional information, pleasefeel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations ([redacted]  [redacted]

April 12, 2017   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning...

[redacted] frustrations regarding a glass coffee mug. Our third party administrator, [redacted] will be following up with the customer regarding her claim to take the necessary actions to get this resolved. Thank you for bringing this to our attention.   As of today, we consider this complaint closed through The Revdex.com.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

September 1, 2015 Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE:      [redacted]r  Case# [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted]...

frustrations with placing an order with Bed Bath & Beyond and the products were discontinued. On August 12, 2015, [redacted] has been refunded in full. As of today, we consider this complaint closed. If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]  
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Complaint: [redacted]
I am rejecting this response because: the manager was rude to me on the phone, in additional I need to return the item right away as they took. Y money right away and not have to wait or meet with particular people to conduct returns, this is discrimination, abuse and not good Cosumer service at all. 
Regards,
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December 27, 2016   Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690   RE:      [redacted]   Case #[redacted]   To whom it may concern:   We are in receipt of your complaint concerning...

[redacted] frustrations with a misleading advertisement on our website. Our manager, Elaine S[redacted], has been in touch with [redacted] regarding the issue. The website has been corrected and she was offered a discount which she declined. The feedback has been very helpful for us and we appreciate her reaching to Bed Bath & Beyond  so we can correct this mistake and improve.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions.   Very Truly Yours,       Claire B[redacted] Customer Relations [redacted]   [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

May 18, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] frustrations regarding...

an email/promotion regarding a $75 gift certificate. This promotion is not from Bed Bath & Beyond, Inc. and is fraudulently advertising with our name. [redacted] has blacklisted the site and they are working diligently to investigate and to have it removed entirely. Bed Bath & Beyond is not affiliated with this promotion As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]  
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January 27, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted]  Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] concerns regarding being removed from the mailing list. I misunderstood the initial complaint, and I agree with the objection. In order to get this address accurately removed from our system, we need to know exactly as the name and address appear on the mailings, or the removal will not be successful. Please provide the information and I will address immediately. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]   [redacted]

August 5, 2015 Revdex.com 1262 Whitehorse Hamilton Square RoadBuilding A, Suite 202Hamilton, NJ 08690 RE:      [redacted]   Case #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted]...

frustrations regarding a [redacted] order. We have reached out to [redacted] with the contact information provided with no response. As of today, we consider this complaint closed. If the consumer wishes to get in touch with us, please have him contact Oscar P[redacted] at [redacted] or e-mail [redacted] If you have any questions or need any additional information, please feel free to contact me directly. Very Truly Yours, Claire B[redacted]Customer Relations [redacted]  
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You won't provide any information about the process used to identify the purchase. I am not convinced that anyone even truly attempted to do so. Note that I wasn't contacted after the 72 hours I was told to wait; my mother had to return to the store and once again explain the situation to a different manager. I don't believe that a "corporate refund request" was ever even completed.It is disheartening that your company makes zero effort to satisfy what should be a simple request.I will do my part to spread awareness of your misleading policies online, and among my friends and family until I am satisfied that you have lost business equal to or greater than the value of my gift. I am not by nature a vindictive person but the poor treatment I have received really inspires me prevent this kind of frustration in others.

January 25, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:       [redacted] Cse #[redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted]...

frustrations regarding an expedited order placed in November and shipped to the incorrect location. On December 28, 2015 Cade Pollard, a manager at our call center, reached out to [redacted] who accepted the 20% off entire purchase in exchange for the mistakes that were made.   As of today, we consider this complaint closed.   Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] Customer Relations [redacted]   [redacted]

May 18, 2016 Revdex.com 1262 Whitehorse Hamilton Square Road Building A, Suite 202 Hamilton, NJ 08690 RE:      [redacted] [redacted] Case # [redacted] To whom it may concern: We are in receipt of your complaint concerning [redacted] [redacted] frustrations regarding a...

refund. Our manager, Munraj "R[redacted] has been in touch with [redacted] regarding the process of the refund which was issued on 4/16 in the amount of $60.06 but was not seeing the refund. We verified it was refunded properly and informed her to contact her bank. We also processed a $50 gift card for the inconvenience. As of today, we consider this complaint closed. Please do not hesitate to contact me if you have any additional questions. Very Truly Yours,   [redacted] B[redacted] Customer Relations [redacted]   [redacted]