Dave Fletcher Window & Door, LLC

I regret any frustrating or lack of response received while communicating with our staffWhile our physical street address is *** * *** ***, our mailing address is ** *** ***I am unable to provide a sufficient answer as to why the Post Office returned the item to the sender. Items of
all sizes are received daily addressed with only the mailing address of ** *** ***, *** ** ***.Regards,*** *** *** * *** ***
***

The payment has now posted and the subscription was restarted

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Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have the account set up to stop and the funds will be refunded

The account has been stopped and the balance was refunded

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business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Wallace ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Balance was refunded to customer on 9/13/17. Customers confirmed that they have received the refund

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Richard ***

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The Journal HAS NOT sent me an e-mail or called me or left a messageI was never on an agreed rate of $or ever agreed to sign up for months at a time so that information provided is false. Furthermore, none of my questions or statements have been answered or confirmedIn my opinion, they are continuing to make this difficult by not seeming to not completely understand the issues and questions I would like a resolution to.If any additional information is needed from me, please let me know
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Robert ***

We worked with Dr*** and the account is now paid thru 1/4/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
It has been more weeks with only newspaper being delivered each time instead of the two I am paying for
Regards,
*** ***

The terms of all subscriptions are clearly printed on all acquisition and renewal pieces as well other pertinent areasShould Mr*** disagree with the terms of the subscription and wish to cancel at any time, a refund will be issued

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The delivery issues have been escalated to our distribution team. The credits are applied to the account and reflect on the next bill. Ms*** is on annual billing so only sees those credits once a year

We attempted to reach out to our member to discuss concerns regarding the rate, credit and reoccurring withdraw date. Unfortunately, we were unsuccessful in our efforts to contact with the phone number provided. To discuss billing and payment matters, members can reach out to
our customer care via chat on www.jsonline.com under contact us or by calling ###-###-####

We are working closely with our circulation team to figure out what is behind Mr***s' service issuesI have given him credit for one month in addition to the credit given for his missed deliveries. We have also called and left a message for him to call my direct line at ###-###-####- Daina ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The requested stop in late April is missing from the account. We did provide full credit for Mr*** and returned his payment of $91.00. I spoke to Mr*** today and he did receive his refund check