BE WARNED!!! So far I have not taken my trip with them but my credit card put me on the phone with them to get this FREE trip for dollarsAfter booking they say it only requires a hours presentation attendanceI am now booking and they say that taxes and fees are chargedSo NOT FREE I have the chance to UPGRADE to their specific resort instead of a partner hotelIf I do that its dollars a night instead of the dollars a night in taxes and fees at a partner hotelBUT WAIT THERES MOREThey will take 5-days!!!!!! to get a response from the partner hotels AND the taxes and fees can go up or downI also have to cancel at least days in advance or I get a dollar cancellation fee or a dollar no-show feeBy the time they give me my response, I will be in the day window I am considering calling my credit card and having them stop this payment and any future charges from this company because of the deception, traps and complete B.Sabout taking a week to discover if the hotels have any rooms available I have a very ugly feeling dealing with this type of business that traps you instead of trying to earn your patronage So either I've paid dollars for NOTHING if I choose not to goOr I'm paying for nights and a mandatory hour meeting, which is not a deal in any wayI don't see why I wouldn't cancel this because I'm walking into a room of people who have already tricked me into spending and threatening me with cancellation fees and tell lies about 5-days to discover if a hotel has an open room
Horrible customer service-doesn't answer emails or pushes you to someone else that knows nothing I have been trying to get unlinked from my in-laws since June with no luck and absolutely no help from Bluegreen...just the usually run aroundI have called and emailed pretty much every week since June with no resolveI finally told them we were not going to pay anymore until this situation gets solvedI emailed corporate times with no answerFinally I made the hour drive to the nearest Bluegreen location to get the paperwork they said I needed, which still took an hour to get even though they were emailed the information from the customer service line stating if I didn't receive it in the next hours I would be there bright and early to get it in personThey have repeatedly lied and told us that we were buying an investment property and that maintenance fees would never go upwell in a year and a half they have doubled if not more than thatThey said they would buy
Upon purchasing a vacation package I was told once I received info if I decided not to use the package I could refund the package for the total amount My wife and I purchased a vacation package from Bluegreen Vacations on October 17, There was a stipulation for having to sit through a time share demo to receive the discounted priceBefore agreeing we were told that once we received the vacation package information and receipt, if we decided not to use this package we would be refunded the total amountHowever, we never received a physical copy of the package info or receiptThe vacation had slipped our minds until a few days ago when we realized after going through financial information that we had purchased this packageAfter which, I contacted the company on 3/7/and spoke with [redacted] who was very cordial and professional [redacted] informed me that regardless if I hadn't received a copy in the mail and wasn't planning to use the vacation that I would not receive a refund d
We purchased in December 2017 an upgrade to our vacation timeshare ownership with Blue Green Vacations while on vacation at their resort at Falls Village, in B Missouri. Blue Green scheduled a meeting with their staff at Falls Village so we could receive important updates about our ownership. My wife and I met with their sales staff, who immediately launched into a sales pitch to upgrade our membership. We were not impressed with the resort at Falls Village and did not get the vacation property in the area that we really wanted when we booked this vacation. The sales staff solution was to purchase an upgrade, which would provide us with a concierge service that would guarantee us being able to book a vacation at our preferred property in the area. They also told us that by purchasing the upgrade that not only would we be able to expand our vacation options and membership benefits, but that we would also be able to apply all of our unused points to pay for our annual maintenance fe
Terrible customer service, upon requesting a refund or exchangedWere not willing to fix the problem due to advertisement Problem date: 5/4/18, Purchase date: 12/14/Upon arrival to vacation site, accommodations were under-whelming and we were changed more money upon arrival that was not disclosedUpon reaching out to the corporate they were un-willing to fix the accommodations issues or provide a refundThey stated that what I was telling them was a lie; about how much I paid for the vacation packageWe were left in a poor hotel room with not enough room for my family and without any sort of reimbursementWe were willing to just walk away and not be given the offers we were promised if a refund could be givenI asked for a manager to speak with and was told that I couldnt speak to one; and that the manager was "advising" them to tell mePayments were made on a credit card and payment amount was at least $dollars
On 3/3/18 I purchased a vacation via Bass Pro Shops. 6/21/18 I was told I no longer qualify. Account# XXXXXXXX. Travel date 7/9/18. I was convinced to buy a trip when I was at Bass Pro Shop. I meet all the qualifications and they went over them with me. I paid my money and received my confirmation letter. I received a phone call and they went over qualifications with me and told me everything was set and I was arriving on 7/6/18. Today I called just to find out when my preview would be on the 10th. I was told I needed to answer all the questions again. I was asked if I was Single, Married or living with a partner. I stated partner because I was going to have a roommate as of today, 6/21/18. It was never stated to me that they were referring to a significant other or romantic partner. I was then told I no longer qualified for this vacation. I was confused and tried to explain to the woman that I didn't mean that I had a romantic partner. It was a roommate and if that was a problem
In April I was making a telephone reservation with Choice Hotels, and at the end, I was switched to BlueGreen but had no idea what they were and I thought I was still with Choice I was immediately pressured into making a reservation which at the time seemed like a good deal but in fact was a bait and switch scam I wasn't advised about attending the required presentation until after the reservation was made I was told there were a number of locations available and looked at the website and found a couple of nearby locations which I thought I could travel to When I tried to make reservations, those places were not available I tried to cancel my reservation but they would not let me Due to family healthcare responsibilities, I do not have the funds or the freedom of time to travel to some of the few available locations I regret any association with this scammer and recommend everyone else avoid them as well
I won a vacation package and received a call from Larry, employee ID 3623, in regards to setting up my vacation We talk a bit, and he's very friendly at first, until he asks for my credit card information I explain that I'm not providing that without paperwork first to ensure everything is in order He then puts me on hold, and his director takes over Instead of providing any paperwork, she offers more vacation packages and lowers the cost of what they want me to pay for over the phoneI become more weary- I've worked in sales long enough to spot a misdirect and stay the course- I won't hand my card information over without some documentation to substantiate what she's saying and give me a little more time to process it She then insists that this is an amazing offer and that it won't last- I need to sign up now I again refuse, because I'm not going to agree to something within a half hour if I can't be given more thorough answers Then she hung up on me
We've been Bluegreen owner's for over years now and we LOVE Bluegreen! We love it so much that of our family members are now owners because they saw us using our timeshare so often and they saw the places that we'd been to! We've been able to maximize our vacations with Bluegreen through using our points, our bonus time, our hot weeks getaways and have even exchanged through RCI once when needed to! We are silver owners and love that we can book months in advance Our mortgage on it was paid off a year after we bought it and so we only pay our maintenance fees now We love the fact that we can send and take our families and friends on vacations, we've been able to book numerous units at one time to hold family reunions too We have no complaints We love that Bluegreen have made booking so much easier because all available units are live and to to the minute accurate We share our positive experiences with our friends and families all the time
I was sold a vacation for adults and children were not counted as people I pay and I get a conformation for adults and childrenBait n switch
If this is going to be taken seriously email me for the detailsIt's all documented
My wife and I have owned with Bluegreen for years and never been able to use itThere is never any availabilityI have contacted them many times to resolve the issues but they do not careThis is the worst decision we have ever madeIt has hurt or family financiallyWe have paid the mortgage off and had to vacation elsewhereI offered to give it back to them and pay the title transfer fees and they would not acceptIf their product was so great and in such demand why would they not take it back for free
Deceptive misleading promises & guarantees w/fraudulent mis-representation of the sales product induced us to purchase & suffer financial hardships
On 11/22/15, we attended a timeshare presentation at Williamsburg, VAWe were made promises by both the sales rep and the sales mgr in regards to the timeshare, which induced us to purchase 35,points We believed that both the sales rep and mgr were truthful and that the purchase of timeshare would benefit our family with quality time and quality vacations However, the timeshare has become a financial burden, which we cannot afford and has put us in financial hardship We can no longer make payments on this timeshare purchase as we do not have the money to do so The purchase price of $44,with a monthly payment of $770.08/month with maintenance fees of $1300./yr is way beyond our means and ability to pay We have depleted our savings and there is no more extra income to pay for the timeshare We cannot refinance it as we
My husband and I bought a vacation package from a Bass Pro Shop and the guys at the shop were very nicethe first couple of representatives that I spoke to were also very pleasantMy problem was with the representative that my husband spoke toWhen I called to confirm my vacation the girl I spoke to told me that since the reservation was under my husband's name, he either had to add me on to the account, or call himself to confirm the reservationWhen he called to add me on, he asked to speak to someone in Spanish since he understands it better than EnglishOnce he got someone they told him that if he didn't speak English he couldn't go on the vacation to the location we had originally picked and needed to either pick another location or he had to get a refund because the whole point of the vacation was to sell us the time share, and because of the way this person approached the situation my husband chose to get a refund for what we paid for the packageI will never be recommending them to any of my family or friendsI think the guy that sold us the package would have told us we couldn't choose that location if he thought my husband wouldn't understand english...in fact he probably wouldn't have even bothered with him if he didn't speak english
I got the sales pitch phone call this morning The sales rep, ***, was sketchy - sales pitch was super long, I could hardly interrupt him to ask questions After several attempts at asking him to repeat the main point of his call, I learned that the offer was:
$for a day, night trip for people AND a cruise for people And I'm supposed to get $back in dining spend as long as I attend their minute presentation where he says I'm not obligated to purchase anything (according to other reviews on here, that's a different story)
The only other time he finally allowed me to speak was after he'd asked for my credit card information However, I kept him on the line long enough for me to look up reviews on Bluegreen "NO THANK YOU I DECLINE," I said Then he insisted that I stay on the phone, he was going to get his manager on the phone to "help me out." I hung up
While in Bass Pro, Vacation Tour & Travel was allowed to approach me regarding a two stay in various locations, with a four day cruise, and a Bass Pro gift cardI purchased the package on last yearI called in today to take the trip, and the telephone rep, ***, told me I was not allowed to go because my husband would not be able to attendHe and I are no longer together, but I was interested in purchasing another timeshareI have previously purchased oneI then requested a refund, and she told me that I forfeited my refund and my trip since we would not be able to travel togetherWhen I purchased the package, Vacation Tour & Travel did not specify that my ex-husband and I would have to travel togetherHowever, when the agreement came in the mail, it did mention spouses and co-habitants should travel togetherSince I no longer have a spouse, I intended to travel with a friend who as I am is perfectly capable of making financial decisions
Product_Or_Service: trip, cruise, g
Very pushy sales and even kept pressuring my daughter in the attempt to get me to buy
I was in Tennessee in July of last yearI stopped at *** *** where I was first introduced to this companyI was told that I could use any of the pre-approved destinations in the sampler package but it may cost more points through the sampler periodI have been trying to plan my vacation and apparently for the last three months the only options are AZ or NVI was advised that Gatlinburg, TN was part of the program but apparently that was a lieSo, even though there are months left in my membership I cannot use the points for where I want to goI just wasted $and received nothing for it
We bought into Bluegreen vacations for $10,for every other yearWe could not get a vacation of choice because nothing was availableThe next year high pressure sales person stated we could get every year for certain number of points we thought was an upgrade to the first mortgage, but they didn't tell us it was going to be another mortgageThe next year another high pressured sales pitch for more points to upgrade to premier owners and we would be able to get any resort when we wanted it, that didn't happenWe got a four day stay in November and another mortgageWe didn't find out about these mortgages until money started coming out of our checking accountsThey only talk about pointsThis year they said the previous sales persons didn't treat us fairly and they were going to find out who they wereBut they would fix it for us, because we would have to paid extremely high maintenance fees (fees for every mortgage)They said they would put the mortgages together for 12,
Taking money with advertising
This company collected $from me and said would I like to go on a cruise for only $, I said yes, they told me to go on a timeshare presentation and you didn't want it you still get a free cruise that all I needed to pay is taxesWhen it was time for me to book my cruise I was told that the Jamaica cruise wasn't available and I needed to upgrade to a king suite for 1,Nothing was available at all throughout the whole entire yearI am so upset and hurt that big companies like carnival cruise would deal with type of companyThey refuse to give me my money backHorrible service
The company reported to the credit bureaus that we were over days late with our 10/paymentThe payment was withdrawn from our account on time
In 12/we were advised from our Mortgage Lender Freedom Mortgage that Bluegreen reported that we were more than days late for our 10/paymentOur payment due date is the 23rd of each month where the payment is automatically withdrawn from our accountIn 11/I received a telephone call from a MsLinda advising me very rudely that our payment was never madeI advised MsLinda that the payment was withdrawn from our account on 10/23/She then put me on hold and then came back and said it was a mistakeI stated to MsLinda that a change was submitted on 9/4/and since she was on the phone accusing me of not paying my bill on time I wanted to check on the change reported which was a copy of my spouse's orders showing he was deployedWe were instructed to provide a copy of his orders once deployed to reduce our
Unauthorized Credit (Hard) Inquiry
I purchased a vacation sampler from Bluegreen Corporation 6/I started using my vacations in I had my second vacation through this company 4/22-24/Like before, they requested my family to sit through a sales presentation to where we at every step declined to move forward with any purchaseI did not authorize, indicate or suggest in anyway that I was interested and in fact specifically stated we were not in the position to make any purchases and did not want to look at any optionsWe(spouse and I ) did not sign for anyone to pull any credit reportsBefore signing the form that indicated we understood we were declining everything, I confirmed with the "sales rep" what the form was indicatingAs of May 12, I received a notification from the credit monitoring services indicating that they had done a hard inquiry on 4/23/which is clearly unauthorizedI contacted the Boca Raton, FL location and after being transferred severa
BE WARNED!!! So far I have not taken my trip with them but my credit card put me on the phone with them to get this FREE trip for dollarsAfter booking they say it only requires a hours presentation attendanceI am now booking and they say that taxes and fees are chargedSo NOT FREE I have the chance to UPGRADE to their specific resort instead of a partner hotelIf I do that its dollars a night instead of the dollars a night in taxes and fees at a partner hotelBUT WAIT THERES MOREThey will take 5-days!!!!!! to get a response from the partner hotels AND the taxes and fees can go up or downI also have to cancel at least days in advance or I get a dollar cancellation fee or a dollar no-show feeBy the time they give me my response, I will be in the day window I am considering calling my credit card and having them stop this payment and any future charges from this company because of the deception, traps and complete B.Sabout taking a week to discover if the hotels have any rooms available I have a very ugly feeling dealing with this type of business that traps you instead of trying to earn your patronage So either I've paid dollars for NOTHING if I choose not to goOr I'm paying for nights and a mandatory hour meeting, which is not a deal in any wayI don't see why I wouldn't cancel this because I'm walking into a room of people who have already tricked me into spending and threatening me with cancellation fees and tell lies about 5-days to discover if a hotel has an open room
Horrible customer service-doesn't answer emails or pushes you to someone else that knows nothing I have been trying to get unlinked from my in-laws since June with no luck and absolutely no help from Bluegreen...just the usually run aroundI have called and emailed pretty much every week since June with no resolveI finally told them we were not going to pay anymore until this situation gets solvedI emailed corporate times with no answerFinally I made the hour drive to the nearest Bluegreen location to get the paperwork they said I needed, which still took an hour to get even though they were emailed the information from the customer service line stating if I didn't receive it in the next hours I would be there bright and early to get it in personThey have repeatedly lied and told us that we were buying an investment property and that maintenance fees would never go upwell in a year and a half they have doubled if not more than thatThey said they would buy
Upon purchasing a vacation package I was told once I received info if I decided not to use the package I could refund the package for the total amount My wife and I purchased a vacation package from Bluegreen Vacations on October 17, There was a stipulation for having to sit through a time share demo to receive the discounted priceBefore agreeing we were told that once we received the vacation package information and receipt, if we decided not to use this package we would be refunded the total amountHowever, we never received a physical copy of the package info or receiptThe vacation had slipped our minds until a few days ago when we realized after going through financial information that we had purchased this packageAfter which, I contacted the company on 3/7/and spoke with [redacted] who was very cordial and professional [redacted] informed me that regardless if I hadn't received a copy in the mail and wasn't planning to use the vacation that I would not receive a refund d
We purchased in December 2017 an upgrade to our vacation timeshare ownership with Blue Green Vacations while on vacation at their resort at Falls Village, in B Missouri. Blue Green scheduled a meeting with their staff at Falls Village so we could receive important updates about our ownership. My wife and I met with their sales staff, who immediately launched into a sales pitch to upgrade our membership. We were not impressed with the resort at Falls Village and did not get the vacation property in the area that we really wanted when we booked this vacation. The sales staff solution was to purchase an upgrade, which would provide us with a concierge service that would guarantee us being able to book a vacation at our preferred property in the area. They also told us that by purchasing the upgrade that not only would we be able to expand our vacation options and membership benefits, but that we would also be able to apply all of our unused points to pay for our annual maintenance fe
Terrible customer service, upon requesting a refund or exchangedWere not willing to fix the problem due to advertisement Problem date: 5/4/18, Purchase date: 12/14/Upon arrival to vacation site, accommodations were under-whelming and we were changed more money upon arrival that was not disclosedUpon reaching out to the corporate they were un-willing to fix the accommodations issues or provide a refundThey stated that what I was telling them was a lie; about how much I paid for the vacation packageWe were left in a poor hotel room with not enough room for my family and without any sort of reimbursementWe were willing to just walk away and not be given the offers we were promised if a refund could be givenI asked for a manager to speak with and was told that I couldnt speak to one; and that the manager was "advising" them to tell mePayments were made on a credit card and payment amount was at least $dollars
On 3/3/18 I purchased a vacation via Bass Pro Shops. 6/21/18 I was told I no longer qualify. Account# XXXXXXXX. Travel date 7/9/18. I was convinced to buy a trip when I was at Bass Pro Shop. I meet all the qualifications and they went over them with me. I paid my money and received my confirmation letter. I received a phone call and they went over qualifications with me and told me everything was set and I was arriving on 7/6/18. Today I called just to find out when my preview would be on the 10th. I was told I needed to answer all the questions again. I was asked if I was Single, Married or living with a partner. I stated partner because I was going to have a roommate as of today, 6/21/18. It was never stated to me that they were referring to a significant other or romantic partner. I was then told I no longer qualified for this vacation. I was confused and tried to explain to the woman that I didn't mean that I had a romantic partner. It was a roommate and if that was a problem
In April I was making a telephone reservation with Choice Hotels, and at the end, I was switched to BlueGreen but had no idea what they were and I thought I was still with Choice I was immediately pressured into making a reservation which at the time seemed like a good deal but in fact was a bait and switch scam I wasn't advised about attending the required presentation until after the reservation was made I was told there were a number of locations available and looked at the website and found a couple of nearby locations which I thought I could travel to When I tried to make reservations, those places were not available I tried to cancel my reservation but they would not let me Due to family healthcare responsibilities, I do not have the funds or the freedom of time to travel to some of the few available locations I regret any association with this scammer and recommend everyone else avoid them as well
I won a vacation package and received a call from Larry, employee ID 3623, in regards to setting up my vacation We talk a bit, and he's very friendly at first, until he asks for my credit card information I explain that I'm not providing that without paperwork first to ensure everything is in order He then puts me on hold, and his director takes over Instead of providing any paperwork, she offers more vacation packages and lowers the cost of what they want me to pay for over the phoneI become more weary- I've worked in sales long enough to spot a misdirect and stay the course- I won't hand my card information over without some documentation to substantiate what she's saying and give me a little more time to process it She then insists that this is an amazing offer and that it won't last- I need to sign up now I again refuse, because I'm not going to agree to something within a half hour if I can't be given more thorough answers Then she hung up on me
We've been Bluegreen owner's for over years now and we LOVE Bluegreen! We love it so much that of our family members are now owners because they saw us using our timeshare so often and they saw the places that we'd been to! We've been able to maximize our vacations with Bluegreen through using our points, our bonus time, our hot weeks getaways and have even exchanged through RCI once when needed to! We are silver owners and love that we can book months in advance Our mortgage on it was paid off a year after we bought it and so we only pay our maintenance fees now We love the fact that we can send and take our families and friends on vacations, we've been able to book numerous units at one time to hold family reunions too We have no complaints We love that Bluegreen have made booking so much easier because all available units are live and to to the minute accurate We share our positive experiences with our friends and families all the time
I was sold a vacation for adults and children were not counted as people I pay and I get a conformation for adults and childrenBait n switch
If this is going to be taken seriously email me for the detailsIt's all documented
My wife and I have owned with Bluegreen for years and never been able to use itThere is never any availabilityI have contacted them many times to resolve the issues but they do not careThis is the worst decision we have ever madeIt has hurt or family financiallyWe have paid the mortgage off and had to vacation elsewhereI offered to give it back to them and pay the title transfer fees and they would not acceptIf their product was so great and in such demand why would they not take it back for free
Deceptive misleading promises & guarantees w/fraudulent mis-representation of the sales product induced us to purchase & suffer financial hardships
On 11/22/15, we attended a timeshare presentation at Williamsburg, VAWe were made promises by both the sales rep and the sales mgr in regards to the timeshare, which induced us to purchase 35,points We believed that both the sales rep and mgr were truthful and that the purchase of timeshare would benefit our family with quality time and quality vacations However, the timeshare has become a financial burden, which we cannot afford and has put us in financial hardship We can no longer make payments on this timeshare purchase as we do not have the money to do so The purchase price of $44,with a monthly payment of $770.08/month with maintenance fees of $1300./yr is way beyond our means and ability to pay We have depleted our savings and there is no more extra income to pay for the timeshare We cannot refinance it as we
My husband and I bought a vacation package from a Bass Pro Shop and the guys at the shop were very nicethe first couple of representatives that I spoke to were also very pleasantMy problem was with the representative that my husband spoke toWhen I called to confirm my vacation the girl I spoke to told me that since the reservation was under my husband's name, he either had to add me on to the account, or call himself to confirm the reservationWhen he called to add me on, he asked to speak to someone in Spanish since he understands it better than EnglishOnce he got someone they told him that if he didn't speak English he couldn't go on the vacation to the location we had originally picked and needed to either pick another location or he had to get a refund because the whole point of the vacation was to sell us the time share, and because of the way this person approached the situation my husband chose to get a refund for what we paid for the packageI will never be recommending them to any of my family or friendsI think the guy that sold us the package would have told us we couldn't choose that location if he thought my husband wouldn't understand english...in fact he probably wouldn't have even bothered with him if he didn't speak english
I got the sales pitch phone call this morning The sales rep, ***, was sketchy - sales pitch was super long, I could hardly interrupt him to ask questions After several attempts at asking him to repeat the main point of his call, I learned that the offer was:
$for a day, night trip for people AND a cruise for people And I'm supposed to get $back in dining spend as long as I attend their minute presentation where he says I'm not obligated to purchase anything (according to other reviews on here, that's a different story)
The only other time he finally allowed me to speak was after he'd asked for my credit card information However, I kept him on the line long enough for me to look up reviews on Bluegreen "NO THANK YOU I DECLINE," I said Then he insisted that I stay on the phone, he was going to get his manager on the phone to "help me out." I hung up
While in Bass Pro, Vacation Tour & Travel was allowed to approach me regarding a two stay in various locations, with a four day cruise, and a Bass Pro gift cardI purchased the package on last yearI called in today to take the trip, and the telephone rep, ***, told me I was not allowed to go because my husband would not be able to attendHe and I are no longer together, but I was interested in purchasing another timeshareI have previously purchased oneI then requested a refund, and she told me that I forfeited my refund and my trip since we would not be able to travel togetherWhen I purchased the package, Vacation Tour & Travel did not specify that my ex-husband and I would have to travel togetherHowever, when the agreement came in the mail, it did mention spouses and co-habitants should travel togetherSince I no longer have a spouse, I intended to travel with a friend who as I am is perfectly capable of making financial decisions
Product_Or_Service: trip, cruise, g
Very pushy sales and even kept pressuring my daughter in the attempt to get me to buy
I was in Tennessee in July of last yearI stopped at *** *** where I was first introduced to this companyI was told that I could use any of the pre-approved destinations in the sampler package but it may cost more points through the sampler periodI have been trying to plan my vacation and apparently for the last three months the only options are AZ or NVI was advised that Gatlinburg, TN was part of the program but apparently that was a lieSo, even though there are months left in my membership I cannot use the points for where I want to goI just wasted $and received nothing for it
We bought into Bluegreen vacations for $10,for every other yearWe could not get a vacation of choice because nothing was availableThe next year high pressure sales person stated we could get every year for certain number of points we thought was an upgrade to the first mortgage, but they didn't tell us it was going to be another mortgageThe next year another high pressured sales pitch for more points to upgrade to premier owners and we would be able to get any resort when we wanted it, that didn't happenWe got a four day stay in November and another mortgageWe didn't find out about these mortgages until money started coming out of our checking accountsThey only talk about pointsThis year they said the previous sales persons didn't treat us fairly and they were going to find out who they wereBut they would fix it for us, because we would have to paid extremely high maintenance fees (fees for every mortgage)They said they would put the mortgages together for 12,
Taking money with advertising
This company collected $from me and said would I like to go on a cruise for only $, I said yes, they told me to go on a timeshare presentation and you didn't want it you still get a free cruise that all I needed to pay is taxesWhen it was time for me to book my cruise I was told that the Jamaica cruise wasn't available and I needed to upgrade to a king suite for 1,Nothing was available at all throughout the whole entire yearI am so upset and hurt that big companies like carnival cruise would deal with type of companyThey refuse to give me my money backHorrible service
The company reported to the credit bureaus that we were over days late with our 10/paymentThe payment was withdrawn from our account on time
In 12/we were advised from our Mortgage Lender Freedom Mortgage that Bluegreen reported that we were more than days late for our 10/paymentOur payment due date is the 23rd of each month where the payment is automatically withdrawn from our accountIn 11/I received a telephone call from a MsLinda advising me very rudely that our payment was never madeI advised MsLinda that the payment was withdrawn from our account on 10/23/She then put me on hold and then came back and said it was a mistakeI stated to MsLinda that a change was submitted on 9/4/and since she was on the phone accusing me of not paying my bill on time I wanted to check on the change reported which was a copy of my spouse's orders showing he was deployedWe were instructed to provide a copy of his orders once deployed to reduce our
Unauthorized Credit (Hard) Inquiry
I purchased a vacation sampler from Bluegreen Corporation 6/I started using my vacations in I had my second vacation through this company 4/22-24/Like before, they requested my family to sit through a sales presentation to where we at every step declined to move forward with any purchaseI did not authorize, indicate or suggest in anyway that I was interested and in fact specifically stated we were not in the position to make any purchases and did not want to look at any optionsWe(spouse and I ) did not sign for anyone to pull any credit reportsBefore signing the form that indicated we understood we were declining everything, I confirmed with the "sales rep" what the form was indicatingAs of May 12, I received a notification from the credit monitoring services indicating that they had done a hard inquiry on 4/23/which is clearly unauthorizedI contacted the Boca Raton, FL location and after being transferred severa