DecKing Construction, LLC

Hello [redacted] , It looks there was an authorization hold on the gift cardThe hold has been released, and the funds are now available for use Thank you, adidas America Consumer Relations

Order [redacted] was not a complete order The order did not fully process The Yeezy Boost was a limited release and sold out on the release day adidas is unable to fulfill this order attempt This was not a canceled order as the order did not process through the internal order systems We do have record of an order attempt (which was the authorization hold) of funds, but due to the demand of the item the order did not proceed past the authorization stage

Hello [redacted] , Thank you for taking the time to contact usWe are so sorry to hear about the troubleIf you would like to file a complaint about your in-store experience, please call us at [redacted] We are here Monday - Friday am - pm PSTThank you, adidas America Consumer Relations

Complaint: [redacted] I am rejecting this response because: I wasn't even told this on the phone,I was told that my order was Accidentally cancelled over times that day,and I overheard the employee saying some pretty suspect stuff over the phone,Therefore,I really don't care,Ya'll employees did me dirty and I will not accept this response until We come to a resolution that ends in good terms for both of the parties involved,Even if there was a quote on quote "error" regarding my order,How am I suppose to know that if all of the employees in consumer relations told me something diiferent,and also I placed my order the right way manually,and others had used bots to get their pairs and thats not fair at all period,All I want is to re purchase my size pair,if yall can't do that,I will indeed get in contact with Adidas Headquarters in Germany and We will take it from there,I purchased my pair,the error was on yall,I didn't do nothing wrong period,so I shouldn't be left out just because of an error on your guys end,thats not right.Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:My Complaint is not because of the shoe is defective, and I don't want to chance being rejected and eating the cost of shipping both ways.The DURABILITY of the materials used is the issueThere ripping all over the place and like I said before I only play once a week INDOORSThis solution is unacceptable and I would like a better one Sincerely, [redacted] ***

Hi [redacted] , We do apologize for the delay, I'm showing we did make an attempt to credit you, but the credit failedI’m showing that we did refund you on 3/2/ If you would like to talk with us our number is [redacted] We are here Monday - Friday am - pm PST Thank you, Consumer Relations adidas America

Hello ***,Thank you for reaching outWe just received word from our IT team that a full refund has been sent back to your original form of paymentPlease note, refunds can take several business days to reach your accountIf you would like to talk with us, our number is 1-800-448-Thank you, adidas AmericaConsumer Relations

Hello ***, Thank you for reaching out, and we are sorry to hear about the troubleIt appears your most recent order from March was returned to our warehouseA full refund for this order has been issued to your original form of paymentUnfortunately the lost package claim on your October order was denied, so we are unable to issue you a refund for this orderWe apologize for any confusion or inconvenience Thank you, adidas America Consumer Relations

Complaint: [redacted] I am rejecting this response because: I just called the Customer Service line at 800-982-and spoke with a representative Taalibah She confirms that my email account is still "blocked" and that I can’t place an order online or over the phone The problem has not been addressed at this time Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have not received any proof of this refund.Sincerely, [redacted] ***

Hello ***, Thank you for reaching outUnfortunately, it appears the missing items on your order were backordered and then cancelled due to an inventory issueYou will not be charged for these itemsWe are so sorry for this inconvenienceThank you, adidas America Consumer Relations

Hello ***, We do apologize for any inconvenience this may have casedWe do have a standard process for custom returnsAn email has been sent to you with further instructions Please follow the instructions in the email Thank you,

Hello [redacted] , In reference to order [redacted] please have your bank contact adidas @ [redacted] for a conferencecall, they need to ask forLaKishaWe need to verify some information in order to complete the refund If you would like to talkwith us our number is [redacted] Weare here Monday through Friday am to pm PSTThank you for your pursuit ofthe adidas brand It’s always great tohear from customers who share our passion for LaKishaConsumer Relationsadidas America [redacted] @adidas.com

Hello ***, Please send your bat to the Corporate Office to my attentionI will try an find you a replacement, or issue you an adidas gift card Ship to address: adidas America Attn: Consumer Relations- [redacted] N Greeley Ave Portland, OR Thank you, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The email adress is [redacted] Sincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meSincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I still find them to be a horrible company to deal with and lack any responsibility for the continuous errors and lack of communication on their end Sincerely, Amy G***

Hello [redacted] , Please contact adidas [redacted] as we are unable to assist with an adidas Canada complaint Thank you, adidas America Consumer Relations

Hello ***, Thank you for your responseIf the fraudulent charges settled on your account, we suggest you reach out to your bank immediately to dispute the chargesWe would be happy to assist with an official police investigationPlease follow the instructions sent to you previouslyWe apologize for any confusion or inconvenienceThank you, adidas America Consumer Relations

Hello [redacted] , Thank you for reaching outWe apologize for any inconvenience or frustration this situation has causedWe have sent a 30% off coupon code to your emailThis should arrive in your inbox shortlyThank you, adidas America Consumer Relations