DecKing Construction, LLC

Complaint: [redacted] I am rejecting this response because:The past two communications through the Revdex.com have included the screenshot you are requesting and I emailed the requested screen shot weeks ago and no action was taken Sincerely, [redacted]

Hello [redacted] , We do apologize for any confusionUnfortunately, this campaign you mentioned is not legitimatePlease use caution when researching sales and promotions with adidas, as there are scams that circulate around the internetWe apologize for the inconvenienceThank you, adidas America Consumer Relations

Hello [redacted] , We unfortunately don't have any successful transactions in our system for youWe do apologize for any inconvenience this may have caused Thank you, Adidas America Consumer Relations

Dear ***,Please view the followinglink for miadidas orders/process: http://www.adidas.com/us/help-topics-mi-adidas.htmlThank you,adidas AmericaConsumer Relations

Hello ***,Thank you for taking the time to contact usWe are happy to inform you that you have been credited for the full amount of your orderPlease note, refunds can take several business days to reach your accountThank you, adidas AmericaConsumer Relations

Hello ***, We do apologize for any confusionUnfortunately we are only able to offer digital gift card credit for product that is returned to usWe are unable to issue refunds to credit card or PayPal accounts for return authorizationsWe are so sorry for this inconveniencePlease note, the digital gift card credit you received is valid on adidas.com and in any adidas storeIt also does not expireFeel free to use the gift card on your next purchase from adidasThank you, adidas America Consumer Relations

Hello [redacted] ,We do apologize for any confusion or inconvenienceUnfortunately, we are unable to assist you as our systems have been functioning normallyWe suggest you continue to work with your bank to dispute the charge Thank you,adidas AmericaConsumer Relations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I spoke with Robin V***, the District Manager and had a very pleasant conversation with her She assured me that Brett, the manager that I dealt with will not be working at the store for very long She told me that I wasn't the first one to complain about his actions She also told me that I would be allowed to exchange the slides that I had originally tried to exchange that day I feel much better about the situation now that I spoke with Robin Just knowing that she took my complaint seriously means a lot and allowed me to have a better perspective on how I feel about Adidas Thank you for helping me resolve this issue Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: Enclosed are screen shots from Adidas customer service and the aforementioned email from the store manager/HR director I referenced in my initial claimSincerely, [redacted]

Hello ***, We do apologize for any confusion or inconvenienceIt appears your order has been shipped and deliveredYou are welcome to set up a return within days of the purchase dateYou would then receive a full refund back to your original form of paymentThank you, adidas America Consumer Relations

Hello [redacted] , I'm showing a refund in the amount of $was issued on 1/17/ Thank you, adidas America Consumer Relations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAlthough I find the bit about how this is a one time situation unnecessary seeing that I will never purchase any item related to Adidas, I will accept the response at this timeI also truly hope that Adidas train their representatives better than they have thus far to prevent such situationsIf Marshall from Oregon wasn't so rude, I wouldn't have had to push this so muchRegardless, I truly hope I never have to reach out to Adidas again Sincerely, [redacted] ***

Hello [redacted] , I do apologize that you are not happy with the response you receivedAt this time we unfortunately are unable to accept orders from you Thank you, adidas Consumer Relations

Complaint: [redacted] I am rejecting this response because: I am requesting a refund for not receiving any of the shoesPlease follow up and do thatSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because as far as I know, there are lots of people are using robots or automated software to buy the shoesThere is no way that for me myself use the computer to buy the products which are limited by adidas to get one successfullyI urge that you guys release as many quantities as possible to eliminate this high visit situation and all of us without robots and software can get one without too much difficulties Sincerely, [redacted] ***

Revdex.com: This response is not totally acceptable as they DO have the police report as it was emailed to them TWICEOnce by the police deptartment and once by me with a confirmation email it had been received..I feel it is no longer necessary to persue this matter in light of the shoddy, uncooperative manner they have conducted themselves and as my bank has re- imbursed the amount in question so although this companies customer response is incredibly lax there is no reason for me to continue with them as at least my bank was cooperative and understanding ..I must go on record as saying they(Adidas) need to work on their customer relations and people skills which are zero especially at the cooperate level I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Hi ***, Thank you for taking the time to contact usTo ensure the best possible service, please contact Agron, the adidas distributor for bags, caps, undergarments, socks, and other accessoriesYou can reach Agron Customer Service at: Agron [redacted] Los Angeles, CA Phone: (800) 966- [redacted] Fax: (310) 312- Email: [email protected] Our mission is to be the best sports brand in the worldConsumer feedback is vital to achieving our goal Consumer Relations adidas America www.adidas.com

Hello ***, In reference to order [redacted] , a new order was placed, and shippedHere is your tracking number [redacted] (FedEx) Thank you, adidas America Consumer relations

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAlthough, it took way too long to take care of something so simple, and I should not have needed to go to this length in order to resolve the issue.Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***