DecKing Construction, LLC

Complaint: [redacted]
I am rejecting this response because: As a former law enforcement official, there are no laws which prevents the disclosure of information to aid in the identification and/or locate person(s) of interest for fraudulent purchases to an affec[redacted] cardholder. This means the only policies preventing the disclosure of information are those of the adidas corporation.
Sincerely,
[redacted]

Hello [redacted],
 
We appreciate you taking the time to contact us about your concerns. You are more then welcome to return your custom miadidas Superstar shoes for a full refund. 
A pre-paid return label has been sent to your email address, it will come from FedEx. Once we receive the...

return package we will issue a full refund back to the original form of payment.
 
Thank you,
adidas America
Consumer Relations

Complaint: [redacted]
I am rejecting this response because:Your team needs to try to research this issue even further. I just tried to access the unsubscribe link in your latest email with the subject "adidas newest BOOST arrivals" (http://t.adidas-news.adidas.com//r/?id=h525ae948,9c14d442,9d2b56c1&p1=Q8381ZZE8...⇄ and I got to the webpage, hit unsubscribe and was yet again brought to a white page that said :"An Error has occoured. Please Try after some time… Thanks for your patience". I have tried this from MULTIPLE WEB BROWSERS on DIFFERENT COMPUTERS on MULTIPLE WIRELESS NETWORKS (Work and home) and BOTH OF MY IPHONES running DIFFERENT VERSIONS OF iOS on DIFFERENT WIRELESS CARRIER mobile networks and on wifi network. Please have  your team try this from some other devices because given the fact that I have tried this from at least 7 different angles, I highly doubt this is just an issue with my emails
Sincerely,
[redacted]

Hello [redacted], Thank you for taking the time to contact us. We are happy to inform you that you have been credited for the full amount of your order. Please note, refunds can take several business days to reach your account. Thank you, adidas America Consumer Relations

Complaint: [redacted]I am rejecting this response because:
Yes, I got my refund, but this is not the matter I am talking about, it's the attitude that Adidas Customer Service treated people. I won't accept this until Adidas does anything about it.Sincerely,[redacted]

Hello ***,
We do apologize for any inconvenience this may have caused. With the original requested being over 30 days. The only option we have is an adidas gift card. Please provide the email address you would like the gift card sent to.
 
Thank you,
adidas America
Consumer...

Relation

Complaint: [redacted]
Hello-
 
Thank you for the response. The new Yeezys have not been released yet but will be released this Friday. As a gesture of good will can I be added or reserved a pair? Size 7  
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:This is totally unacceptable that this business would expect me to wait 30 days for them to 'locate' a package they need to provide a refund immediately and issue a promotional code for their error, a full and complete refund by 12/21/2016 should be sent back to my VISA right now.Sincerely,[redacted]

Hello [redacted], We will process your return within 7-10* business days of receipt and apply a credit to your original payment method. We received your return on  9/23/2016 You’ll receive an email from us when this is complete. A credit will appear on your next statement, depending on the issuing bank and billing  cycle. We do not refund shipping charges. *During peak seasons please allow up to 15 business days for your return to process. If your order was purchased with a gift card, your refund will be issued to a new adidas gift card sent to the shipping address on your order via USPS. If your payment method was a combination of a credit card and a gift card, your refund will be issued to a new gift card first and sent to you via USPS. Any  remaining credit owed will be applied to your original payment credit card.  Thank you,adidas AmericaConsumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The adidas tennis shoe does not and will not ever fit my foot, as I have been explaining forover 1-1/2 years to adidas.com.  My foot is very narrow, adidas tennis shoes, I repeat again, are wide tennis shoes. All of them are made for a wider foot than mine, none are narrow!  It's a shame a major company that size will not back up their own reputation by doing the right thingfor potential customer. That's just common sense! It doesn't take a genius to know that. This is all so childish and unprofessional, it's hard tofathom. Does adidas.com really need $130 that badly they are willing to alienate a customer? I reject the refund since I cannot wear their shoes. Period.  Thank you for your attention.
Sincerely, [redacted]   [redacted]@gmail.com
[redacted]

Hello [redacted],
 
In reference to this complaint, an email has been sent to you with further instruction. Please check your email.
 
Thank you,
adidas America
Consumer Relations

Complaint: [redacted]
I am rejecting this response because: this is unacceptable. I have contacted Adidas countless times to resolve this issue - calling them will not resolve anything. I want a full refund. I am not confident that your business will do the right thing and stand up for the customer - me.  This needs to be resolved ASAP. This process has taken 3 months.
Sincerely,
[redacted]

Hello [redacted],
 
We do apologize for any inconvenience this may have caused, an electronic gift card in the amount of $70.00 dollars will be emailed to you shortly.
 
Thank you,
adidas America
Consumer Relations

Hello [redacted], Thank you for your response. We are researching this situation further. We are also removing your email address from our email marketing lists. We do apologize for any inconvenience. Thank you, adidas America Consumer Relations

Dear [redacted], We do apologize for the issues experienced with the adidas.comwebsite while attempting to place an order for the Yeezy Boost. The Yeezy 350Boost shoes sold out within a matter of minutes and the sheer volume ofcustomers attempting to order the Yeezy's delayed our website from...

updatingcarts for several hours. We have forwarded information about your experience tothe Originals team as well as our adidas.com call center for quality controlpurposes. You can check for future restocks and news regarding the Yeezy's athttp://www.adidas.com/us/kanyeWe are grateful for input such as yours expressing your experiencesrelating to our products.  adidas strives to be the leading sports brand in the world, and your feedback is vital to achieving that goal.Please accept our apologies for any inconvenience this mayhave caused you.Should you have any further questions or comments, please contactour Consumer Relations Department at ([redacted] between 7:00 am and 5:00pm PST, Monday through Friday. Kind regards,adidas AmericaConsumer Relations

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Hello [redacted],Thank you for your response. Unfortunately we cannot issue refunds for return authorizations. Our systems simply do not have that capability. We are only able to issue merchandise credit in the form of digital gift cards. We do apologize for the inconvenience. Thank you,adidas AmericaConsumer Relations

Complaint: [redacted]
I am rejecting this response because: This is not a response to anything I said. You are not sold out of tomorrow’s release therefore don’t tell me you are. I WANT A FAIR CHANCE TO PURCHASE THOSE AHOES TOMORROW!
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:
hello The store is in Brooklyn, New York at Kings Plaza Mall Location [redacted]
 
 
Sincerely,[redacted]