DecKing Construction, LLC

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy hope is that if I was to ever order from this company again that it will not be such an ordeal
Sincerely,
*** ***

Hello ***,
In reference to this claim, no further action will be taken
Thank you,
adidas America
Consumer Relations

Hello ***,
Thank you for contacting adidas about your concerns, we have forwarded your complaint to the correct personThey should be in contact with you shortly
Thank you,
adidas America
Consimer Relations

Hello ***,
Please view the terms and conditions for customized ordersWe unfortunately are unable to cancel, or make changesWe do apologize for any inconvenience this may have caused
Mi adidas terms and conditions: http://www.adidas.com/us/help-topics-mi-adidas.htmlThank you,adidas
AmericaConsumer Relations

Hello ***,Your credit was issued to the original method of paymentPlease note that it can take up to one full billing cycle for your refund to appear on your credit card statementFor purchases made with a gift card your refund will be applied to a new gift card and mailed to youYou should
expect to receive your new gift card within days.We ask that you keep this e-mail in your files as confirmation of your credit.Thank you so much for your patience and loyalty to adidas.com.adidas AmericaConsumer Relationswww.adidas.com

Complaint: ***
I am rejecting this response because it didn't solve my problem or address my complaint regarding the treatment that I received from the manager. I have no idea if I'll hear from the district manager, so until I know that steps are being taken to reprimand the manager for his actions on how he treated me, I will consider my complaint to be unsolved
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:Actually its about a previous caseI filed a complaint about an unhappy online shopping in adidasShoes charged but not receivedThe complaint ID is ***As a result,they promised to refund with the method of gift card to my emailI told them my email addressBut that' s on 12/21/I haven't received any email from adidasI can't even believe it!I really hope you guys could help me
They can either send the gift card to ***@gmail.com or refund to my account directly

Hello ***,Thank you for reaching outUnfortunately, we cannot disclose any information regarding those responsible for a fraudulent order over the phoneWe are only able to cooperate with a police investigationWe have sent further information involving our fraudulent order process to your email
Please follow those instructions providedThank you,adidas AmericaConsumer Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello***, Can you please email the gift card number to ***@adidas.com for furthur research If you would like to talk with us our number is***. We are here Mondaythrough Friday am to pm PSTThank you for your pursuit of the adidasbrand. It’s always
great to hear fromcustomers who share our passion for sports and the sporting lifestyle. Thank you, Consumer Relationsadidas America***@adidas.com

Complaint: ***
I am rejecting this response because:I received their email and followed the instructions, but I still got an additional email saying I had to pay upwards of $to ship the slides back into them.
Sincerely,
*** ***

Hi ***,Thank you for reaching outAfter conducting their investigation, FedEx determined that your order was delivered to the appropriate address, and your lost package claim was deniedTherefore, adidas is unable to issue a refund for this orderWe are not liable for packages that are lost
or stolen after they are deliveredWe apologize for the inconvenience. At this point the only other option is to reach out to your bank.Thank you,adidas AmericaConsumer Relations

Hello ***, Thank you for reaching outWe have passed your complaint along to district manager in charge of this storePlease allow several business days for the district manager to reach out to you directly regarding this incidentWe do apologize for any inconvenienceThank you, adidas
America Consumer Relations

Complaint: ***
I am rejecting this response because:Good Morning, I tried calling but Amex will not help me they asked me to reach out to the vendor
Sincerely,
*** ***

Hello,
Thank you for contacting adidas about your concerns, we have forwarded your feedback to the correct personThey should be in contact with you within 5-business days
Thank you,
adidas America
Consumer Relations

Complaint: ***I am rejecting this response because: they did not address the factthat while they recognize that the funds were available they refuse to honor the sale! I demand that they honor the sale! Sincerely,*** ***

Hi ***, Thank you for reaching outAfter conducting their investigation, FedEx determined that your order was delivered to the appropriate address, and your lost package claim was deniedTherefore, adidas is unable to issue a refund for this orderWe are not liable for packages that are lost
or stolen after they are deliveredWe apologize for the inconvenience. At this point the only other option is to reach out to your bank to dispute the chargeThank you, adidas America Consumer Relations

Complaint: ***I am rejecting this response because: I wasn't even told this on the phone,I was told that my order was Accidentally cancelled over times that day,and I overheard the employee saying some pretty suspect stuff over the phone,Therefore,I really don't care,Ya'll employees did me dirty and I will not accept this response until We come to a resolution that ends in good terms for both of the parties involved,Even if there was a quote on quote "error" regarding my order,How am I suppose to know that if all of the employees in consumer relations told me something diiferent,and also I placed my order the right way manually,and others had used bots to get their pairs and thats not fair at all period,All I want is to re purchase my size pair,if yall can't do that,I will indeed get in contact with Adidas Headquarters in Germany and We will take it from there,I purchased my pair,the error was on yall,I didn't do nothing wrong period,so I shouldn't be left out just because of an error on your guys end,thats not right.Sincerely,*** ***

Complaint: ***I am rejecting this response because:
Adidas owns reebook.Sincerely,*** ***

Hello ***,
Thank you for contacting adidas America about your dissatisfaction with our productWe understand how frustrating it is to get a product that doesn’t meet your expectations, and want to do our absolute best to help you outWhile we always suggest trying to return any product to the
original retailer first, we’d be more than happy to set up a Return Authorization for you
Here are the basics of our Return Authorization program:
Any adidas product manufactured or purchased within the last two years is eligible for a Return AuthorizationIf a product was produced more than years ago, we would require an itemized receiptWhile we don’t carry inventory in this office to exchange or replace items, we are able to issue a digital gift card (usable at adidas.com & adidas stores) for products deemed defectiveIn addition, we’re not always able to guarantee that you’ll be able to take the gift card we give and purchase the same product again, but the gift cards we provide do not expire, so you can use them anytime you’d likeIf the product we receive has failed due to wear and tear/abuse, we will return the product to you
With that said, there are exceptions to every ruleWe will try our best to care of your request, and want to create a lasting relationship with youIf you have specific questions or concerns about this process, please call us at the number listed at the bottom of this email so we can assist you further
Please respond with the following information, and we will send you the next steps as soon as we can
Name:
Address:
City, State and Zip Code:
Phone number:
Email address:
ART # (digit numeric or alphanumeric code on the product tag-for reference, please refer to the photograph at the bottom of this email):
Production date (found on the same tag as the article number in the form of mm/yy-see photograph at the bottom of this email):
Size:
Brief Description of Issue with Product:
Do you have a receipt?:
adidas.com order number (if applicable):
We are here Monday through Friday am to pm PSTThank you for giving us the opportunity to serve you
Consumer Relations
adidas America
www.adidas.com/us/contact_cr
1800-448-