Donley Service Center

The service representative was knowledgeable, professional and polite.

Donley service was on-time and conducted by a qualified mechanic. He was fast, efficient and friendly. His recommendations were substantiated by our personal files. We have been and remain very pleased with all aspects of Donley's service

From [redacted]'s concern that my water was shut off, [redacted], from AC service, dropped by just to help me. he discovered also that I had sediment on my hot water heater and told me to be sure and let [redacted] know, the plumber. [redacted] was very nice he did an excellent job and he gave me suggestions on my next service to replace the hot water heater. All three of these people were genuinely concerned and very very helpful and nice. I will definitely use them again!

[redacted] was a great technician and very professional and polite. I told him we were experiencing humidity in the house and he was able to figure out what was wrong. The thermistat was apparently set to the wrong setting when installed, it was set to see 2 compressors instead of one. Anyway he was great and I wouldlike to request that he be sent to do our inspections every year.

I called about my low hot water pressure and less than 1 1/2 hours a service man had come by for a free diagnositic and on my approval had gone on to successfully completed the repair work. Excellent, fast service. Reasonable price. Great hot water pressure again.

Very good. Men are always cuterious and professional.

[redacted] arrived on time, was very professional and thoroughly explained everything that he did. Donley installled my unit almost 11 years ago and it is still running great. There was no sales pitch to buy anything, just good service and go.

Donley provided prompt, competent, and complete service!

I have used Donley exclusively for 30 years. They have serviced a variety of AC/Heat units in the 3 homes I've owned. They have installed both a split system and complete replacement system. I've found them to be honest, with superb service associates.

[redacted] Donley is readily accessible if you need to talk with him and his staff seems to remain the same over most of the years I have utilized their service.

They only use word of mouth advertising and advertising on their vehicles.

Great service by very knowledgeable technician. A/c maintenance was done to prepare for the year. Also, this unit was installed by Donley as well, and I have received comments from an independent insulation contractor stating that it was one of the best quality installations he had ever seen. Can't ask for more then that!

They were recommended to me and have been excellent at both air conditioning and plumbing service. I have used them for many years now and still love them. I have recommended them to friends and family.

I had a very positive experience with Donley, they were recommend by a friend. I found the technician, [redacted] to be knowledgeable and professional and their prices to be reasonable.

I have always bee pleased with your service and yesterday was no exception. The fact that I was compensated for you not showing up at original time was very appreciated. Thanks again.

Good service, both in terms of interactions about the appointment and in terms of the service itself.

Danny S[redacted] did a great job!!!! He is a very fine young man, capable, cordial, and comfortable to have in our home.

On time friendly very professional

The entire process from diagnosis of the failing old AC unit to installation of the new was very smooth. The installing crew arrived within the pre arranged window and finished early. They cleaned the area in which they worked so there was no evidence of them except for the cool air coming from the new AC. I also appreciated the quality inspection the following week.

Excellent service again! The company set my expectations regarding arrival delay and were prompt when they returned. The repairman, Enec Sutkov was considerate and was able to explain the issue with our air handler pump. A new pump was needed and installed the next day.

Absolutely GREAT service on this call...and others I have had over the past many years. I have been a customer of Donley Service Center for 30+ years and have yet to have less than superior service. The service staff and the technicians are top-notch.

I was extremely pleased with both [redacted] and [redacted] in helping to solve my "backing up" plumbing problems. They tried various methods to help solve the problem The main problem being the Sewer line. They helped me in explaining the problem to the Epcor water personnel. I have rarely seen such dedication to the problem solving. Employes like them are why I have been with Donley the past 30 or so years. Each person I deal with is both caring and dedicated to finding a successful solution.
When I am in need, I do not hesitate to call Donley and know that I will be treated professionally and fairly.