Donley Service Center

12/8/2015
Today I had Daniel W[redacted] from Donley Service Center come do a Quality Control check on an Air Conditioner and Furnace that were installed in my house the end of November. I had a few issues and questions which Daniel corrected and answered satisfactorily. Daniel was very professional and courteous. At the conclusion of his visit Daniel went over everything with me again. I felt more reassured my system was properly installed and working correctly. Thanks Daniel!
The Donley salesman was a gentleman named Mike C[redacted] Mike stuck with me over several weeks time as I compared what Donley had to offer to several other vendors I invited into my home. I did extensive internet searches and reviews on various vendors and product lines before deciding on the brand name I wanted and who I wanted to do the work. I also read forums on what to ask and watch out for from whoever was going to do the installation. I called and emailed Mike several times to ask him for clarification to the product, installation, warranties, etc. every time I had a question. Mike always responded quickly, and took the time to ensure I knew exactly what to expect from Donley. Mike's salesmanship along with Donley's reputation of being in business over 35 years and a clean record with the Revdex.com and Registrar of Contractors helped me decide to give them my business. On the day of installation Mike showed up to ensure I was a happy customer and to answer any questions I might have.
Overall, I feel Donley is a top drawer company that only hires the best employees. I appreciate their professionalism. Sincerely, [redacted]

[redacted] the service tech was wonderful. He came out and found our problem, told us exactly however and then fixed our problem. Great service and great people

Ennis, our favorite of Donley's capable team provided our service again. Always thorough and focused on value.

I found Donley thru a friend and have been so pleased with the service, promptness and expertise. [redacted] was my serviceman and he was extremely competent and a genuinely nice guy. We have now signed up for their home maintenance to keep our a/c and heating systems running perfectly. I give this company my highest rating!

[redacted] was very helpful in trying to trouble shoot the problem before he came over. He was upfront about the cost and made it here in a timely manner. He was able to find the problem right away.

Donley always provides fast and reliable service. The customer experience starts with great people on the phone to customer-focused well trained Technicians.
I'd recommend them to anyone who values great service by great people

-Very pleased with the Service that we receive from Donley. We have been Service Contract customers for many years. Their Technicians are well-trained and courteous.

I have health issues that requires clean air. We had a whole home or house air filtration system installed by DONLEY several years ago that allows me to stay in Phoenix

with all the bad air issues. To finish up, their scheduling team does a wonderful job.

The Donley representative was competent and efficient. It was a pleasure to watch an A/C technician take pride in his work and not take shortcuts. I have already recommended this company to several friends and neighbors for their A/C and plumbing needs.

I couldn't be happier with the service. It's great, and always has been. Chris came out and fixed our leaking faucet in about fifteen minutes. We've used them for years. They are great!

We have had a positive experience with Donley. They have been doing our air conditioning maintenance for several years and have kept our over 10 years unit running smoothly.

I have used Donley for several years. They have alway performed the work agreed to promptly and at a fair price.

I highly recommend them.

I've been a Donley customer for almost 25 years and will continue to be for a long time to come. They're always fair. I'm always confident that they'll do a good job. And they're amazingly timely: almost always same day service and usually within an hour or two of my call.

Neat, professional people that know their plumbing. They cut right to the heart of the problem and fix it quickly. We had [redacted] out for a major water leak. Fixed within 15 min. Excellent!

Excellent service. On time & water heater installed carefully & professionally

[redacted] called to alert me that he was on his way. He arrived right on time and at the top of Donley's 2 hour service window. He was very pleasant and professional and explained everything he would be doing. He changed out the batteries in my thermostat for me and performed the servicing on my A/C.

Service technician was very nice. He quickly diagnosed the issue and had it repaired the next day, when the part he needed came in.

[redacted] was very professional and courteous.

[redacted] and [redacted] were were great and really enjoyed what they were doing

We have worked with Donley Service for many years and have always had excellent service - their service personnel are always very professional and courteous.

Donley does an excellent job for our home and my business.